Role Description Generating, reviewing and transmitting claims for hospital-based services to third-party payors. Collaborating across Revenue Cycle departments to ensure billing edits and other up-front billing-related issues are resolved completely and efficiently. The Billing Representative reports to the Manager of Hospital Billing. Qualifications - H.S. Diploma or General Education Degree (GED) Required - 1 year of previous related healthcare Revenue Cycle experience, preferably with a focus in billing Required - 2 years of previous related healthcare Revenue Cycle experience, preferably with a focus in billing Preferred - Prior Epic experience Preferred Company Description Piedmont Healthcare Corporate

• Responsible for billing-related activities for laboratory practices and coordinating with the centralized billing office • Performs mid-month and month-end billing reconciliation between LIS and BIS • Responds to inquiries and requests from the central billing office in a timely and accurate manner • Utilize BI reporting to identify billing/payer denial trends • Communicates changes related to physicians, clients, managed care agreements, client bill arrangements and changes in test offerings • Manages the client bill, AR aging, and collections to meet within defined targets • Presents specific reporting metrics on a daily, weekly, monthly, quarterly basis • Provides all information received from payers to the centralized billing office • Communicates with lab personnel to provide customer/client service • Completes annual training programs within the required timeframe and regularly attends meetings • Maintains strictest confidentiality • Complies with all State, Federal, professional regulations as well as company and departmental rules, polices, and procedural manuals • Adherence to HIPAA, Safety and OSHA Regulations • Performs other duties as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Billing and Reimbursement provides expert guidance to Home Medical Equipment (HME) providers on optimizing billing operations, ensuring regulatory compliance, and maximizing reimbursement across payer types. This role analyzes end-to-end revenue cycle performance, identifies process gaps, and implements strategies to improve claim accuracy, reduce denials, and accelerate cash flow. The Director stays current on Medicare, Medicaid, and commercial payer rules specific to DME/HME and partners closely with clients to train staff, enhance documentation practices, and establish scalable billing workflows. Through data-driven insights and industry expertise, this role helps HME organizations strengthen operational efficiency, financial performance, and long-term sustainability. Qualifications - Bachelor’s degree in business, Healthcare Administration, Finance, or a related field; Master’s degree preferred. - 3-5 years of progressive experience in medical billing, reimbursement, or revenue cycle management, with at least 1-3 years in an influential leadership role preferred. - Deep knowledge of Medicare, Medicaid, and commercial payer regulations specific to DME/HME billing. - Proven experience improving claim accuracy, reducing denials, and increasing cash flow. - Strong understanding of end-to-end revenue cycle processes, including documentation, coding, claim submission, payment posting, and appeals. - Demonstrated ability to analyze billing data, interpret trends, and provide actionable recommendations. - Experience developing and implementing standardized billing workflows and scalable processes. - Proficiency with HME/DME billing software, revenue cycle platforms, and payer portals. - Excellent communication, client facing, and relationship building abilities. - Strong problem-solving skills with a continuous improvement mindset. - Ability to manage multiple client projects and deliver high quality results under deadlines. - Experience reading and interpreting legislation and regulations with the ability to summarize to internal and external customers. - Capacity to write news publications/articles and social media posts. - Solid working knowledge of Excel and relevant software such as MS-office: Word, PowerPoint etc. - Sound interpersonal, verbal, and written communication skills. - Strong critical thinking skills and dedication to research. Requirements - Monitor and research any new legislative/regulatory alerts at the state and federal level. - Provide expert guidance to HME providers on optimizing billing operations and reimbursement practices. - Ensure compliance with Medicare, Medicaid, and commercial payer requirements specific to DME/HME. - Analyze end-to-end revenue cycle performance to identify gaps and operational improvement opportunities. - Develop and implement strategies to improve claim accuracy, reduce denials, and accelerate cash flow. - Stay current on evolving payer rules, billing regulations, and industry best practices. - Partner closely with clients to train billing teams and enhance documentation quality. - Design scalable, efficient billing workflows to support organizational growth. - Use data-driven insights to improve operational efficiency and financial performance. - Support HME organizations in strengthening long-term sustainability through effective reimbursement strategies. - Frequent interaction with VGM Government Relations members will occur. - Monitor and respond to Discussion Board and other inquiries as appropriate. - Assist in the development of website content for members to educate themselves on reimbursement inquiries. - Continuously evaluate and update technology driven knowledge assets to reflect current policies, regulatory changes, and member needs, ensuring high quality automated engagement and self-service support. - Provide content for VGM newsletters and updates provided to members. - Answer internal billing reimbursement questions, via telephone or in person. - Produce content for policy updates and industry articles. - Posting/monitoring social media for opportunities. - Help prepare formal presentations and participate in formal presentations. - Perform other routine administrative tasks as needed. Benefits - Performance-based cash incentive awards. Company Description VGM & Associates is the nation’s largest and most comprehensive Member Service Organization (MSO) for post-acute healthcare including DME/HME, Respiratory, Sleep, Wound Care, Complex Rehab, Women’s Health, Home Modifications and Orthotics & Prosthetics providers. Over 2,500 providers with nearly 7,000 locations rely on VGM to connect them to valuable resources every single day. Headquartered in Waterloo, Iowa, VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing, commercial insurance, management of healthcare services and networks in post-acute cases, healthcare distribution direct to patient homes, specialty consulting, online education, digital, print, and traditional marketing and more. VGM employs approximately 1,700 people across 40 states and Canada, with more than 1,100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Billing Support Specialist, you will play a crucial role in managing the financial health of the company. You will be responsible for overseeing the billing process, ensuring accurate and timely invoicing, collaborating with internal teams to resolve any discrepancies, as well as working directly with customers to ensure billing accuracy. This position requires a strong understanding of accounting principles, excellent communication skills, and a proactive approach to problem-solving. You'll be part of a small but mighty team where collaboration is essential. While you'll have core responsibilities, a significant part of this role involves being a cross-functional player, ready to jump in and support teammates on various tasks across financial operations. Responsibilities: - Billing Operations - Invoice Generation: Process high-volume daily/monthly invoices, ensuring charges align with customer contracts and service agreements. - Account Maintenance: Manage customer master files, ensuring accuracy for billing addresses, tax-exempt certificates, and payment terms. - Communication & Relationship Management - Customer Inquiry Management: Respond promptly to a high volume of customer billing inquiries, providing clear explanations of charges, invoices, and payment processes. - Cross-functional Collaboration: Maintain proactive communication with external clients and internal teams to bridge payment gaps and clarify instructions for new accounts. - Relationship Building: Act as a professional point of contact to develop and maintain long-term trust with our customer base. - Departmental Support: Work closely with Sales and Customer Success teams to ensure billing instructions are seamless from the moment a deal is closed. - Problem Solving & Compliance - Dispute Resolution: Investigate billing errors or inquiries; issue credit memos or adjustments under the supervision of the Billing Manager. - Month-End Compliance: Assist in closing activities by ensuring all billable revenue for the period is accurately captured and reported. Qualifications - Bachelor’s degree in Accounting, Finance, or a related field preferred - Proven experience in billing or a similar finance role - Experience working in Multifamily or Proptech space preferred - Strong understanding of accounting principles and billing processes - Excellent communication and interpersonal skills - Detail-oriented with strong analytical and problem-solving abilities - Proficient in accounting software (e.g., QuickBooks) and Microsoft Office Suite - Ability to work autonomously and prioritize workload - Work well under pressure, thrive in a fast-paced environment, and stay flexible through growth and change Benefits - Remote-First: Freedom to work from home across most of the U.S. with flexibility of remote work and high-energy in-person offsites. - Competitive Compensation: Competitive salary that reflects your impact and expertise. - Paid Time Off: Flexible vacation policy and dedicated paid parental leave. - Your Health Matters: High-quality Medical, Dental, and Vision insurance plans for you and your family. - Peace of Mind (On Us): 100% company-paid Short-Term Disability, Long-Term Disability, and Basic Life Insurance. - Protection for Your Whole Crew: Access supplemental insurance and specialized coverage for pets. - Invest in Your Future: 401k Program to help you build for the long term.