• Perform physical inspections of dealer inventories and reconcile to dealer records. • Communicate effectively with dealer and home office personnel. • Verify collateral, assess condition, and provide prompt and accurate reporting. • Schedule and route inspections to ensure efficient completion within required timeline. • Utilize a company supplied tablet PC in performance of services.

• Identify and prospect potential referral partners across multiple professional channels in the Dubai market • Reach out through multiple channels and present the Nestify partnership programme • Build and maintain strong relationships, moving partners from first contact to active referral status • Handle objections and answer questions using provided scripts and materials • Secure signed partnership agreements • Log all activity and manage your pipeline in the CRM • Coordinate the handoff of referred clients to the Nestify sales team

• Conduct real-time remote crisis assessments using secure, HIPAA-compliant platforms • Evaluate risk, safety concerns, and clinical needs • Make independent decisions on level of care and next steps • Complete timely, audit-ready documentation • Collaborate with a responsive and experienced crisis team

• Member Advocates will be responsible for handling both inbound and outbound calls to support our healthcare client. • In this role, advocates are expected to deliver exceptional customer service by adhering to established protocols and guidelines. • Advocates will support members through a variety of needs such as: billing, quoting, understanding medical or pharmacy benefits, providing requested materials, researching claims, and so much more! • They will utilize various web-based systems to efficiently address and resolve customer inquiries, ensuring a seamless and satisfactory experience for each caller. • Our focus is creating a fantastic member experience. • Advocates will need to be able to make the process easy for members, demonstrate that you care, and ultimately, resolve their concerns. • Employees on this program do more than simply provide services to members. They advocate for them!