Were looking for a detail-oriented Remote Planning Coordinator to support clients by organizing plans, coordinating details, and ensuring a smooth, stress-free experience. This role is fully remote and ideal for someone who enjoys helping others, staying organized, and managing multiple tasks. What Youll Do: - Communicate with clients to understand needs and preferences - Coordinate schedules, confirmations, and follow-ups - Provide timely updates and professional support - Ensure accuracy and a high-quality client experience What Were Looking For: - Strong communication and organizational skills - Customer service or coordination experience (preferred, not required) - Comfortable working independently in a remote setting - Must be a citizen of the US, UK, Mexico, Australia and LATAM Why This Role Stands Out: - 100% remote flexibility - Training and ongoing support provided - Growth opportunities available The ideal candidate is reliable, tech-comfortable, and able to work independently while maintaining a strong customer service mindset. Prior experience in customer support, coordination, or planning is helpful but not required, as training and ongoing support are provided.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a Director, Finance Operations to join our growing FP&A team. Ideal candidates have experience leading teams in financial analysis and reporting, budgeting and forecasting, and data analysis and presentation. If you are analytical, inquisitive, and enjoy diving into financial data, you’re in the right place. We believe data is meaningless if it doesn’t tell a larger story. Candidates should be skilled in presenting financial results clearly with high-impact visualizations and other presentation tools. This is a client-facing role and candidates should be confident leading client discussions independently, delivering and interpreting financial results, and providing fundraising support. Candidates with early-stage startup experience in finance, or FP&A roles are preferred, as are candidates with client-service experience and CPG or SaaS industry experience. As the Director of Finance, you will sit at the intersection of strategic delivery and operational scaling, ensuring that Graphite’s 'Finance-as-a-Service' model remains the gold standard for early-stage startups. This is a "Player-Coach" role. You will lead by example with a curated book of high-impact clients while simultaneously building the systems, capacity planning models, and talent pipelines that allow your team to thrive. Some of What You’ll Do: - Day to Day Finance Department Leadership - Leadership: Lead a team of Senior Managers and Analysts in delivering these services to clients, including coaching on execution, prioritization, and delivery leadership - this includes performance reviews and other managerial responsibilities. - Resourcing: Own resource planning across the Finance service offering. - Hiring: Partner with People Ops to assist in the recruiting and hiring process, including overseeing the onboarding of new finance team members. - Scoping: Support in reviewing potential client needs to understand and bridge the gap between our sales team and client; internal skillsets, capacity, onboard timelines and expectations. - Customer & team advocacy: Intervene when things are not going the way we expected; whether a client has a change happening and needs different support, a client is unhappy or has mismatched expectations, or restaffing is required. Bridge the gap between the client and the team. - Oversee onboarding: Ensure onboarding flow is well developed, repeatable and executed on. - Client Service (for a subset of clients (~50% of time): - Lead service delivery to Graphite clients and act as their principal financial partner. - Build financial dashboards that use visualization to communicate results and tell a “story.” - Prepare and present comprehensive monthly financial reports to multiple clients, including all financial statements, trend reporting, budget vs. actual reporting, and key metrics. - Develop assumptions-driven financial models that empower clients to forecast company performance, assess headcount and resource needs, manage runway, and plan for fundraising. - Work closely with client teams to understand key performance drivers for their business. - Prepare detailed reporting on unit economics and margin analysis. - Lead annual and quarterly budgeting processes for multiple clients. - Collaborate with accounting teams to understand underlying data. - Perform ad-hoc analysis for clients on pricing strategy, margin sensitivity, cash burn scenarios, etc. Qualifications - 10+ years’ experience in financial planning, analysis, and reporting. - 5+ years of experience managing high-performing finance teams. - Bachelor’s degree in Accounting or Finance with knowledge of GAAP/accrual principles. - Deeply analytical with advanced Excel skills. - Confident and polished presenter of complex financial metrics and analysis. - Excellent written and verbal communication. - Proficient with Business Intelligence platforms (i.e. Tableau, PowerBI, Grow, Looker, etc.). - Expertise with cloud-based accounting, reporting and FP&A platforms (i.e. QBO, Xero, Rillet, Aleph, LiveFlow, Mosaic, Runway, etc.). - Highly organized, ability to prioritize work, meet deadlines, and manage multiple clients. - Ability to work independently, as well as collaborate with a virtual team. - Exceptional analytical, reasoning, and problem-solving skills. - Aligned as a partner with the client team. - Ability to deliver a polished and professional presentation. - Comfortable with ambiguity in order to develop work product to meet the needs of a variety of client industries and stage of operations. Benefits - Competitive Medical, Dental, and Vision coverage. 100% of the employee's health insurance premium is covered by the company. - Company-paid Short-Term and Long-Term Disability insurance. - Generous Unlimited Paid Time Off (PTO), 11 Paid Company Holidays, and comprehensive Paid Parental Leave. - Fully remote position with company-provided technology equipment and a $250 technology stipend to support your ideal home office setup. - 401k with a company match.

The Deviations Specialist is responsible for ensuring our members receive the contract pricing they’ve been promised. This role communicates contract pricing details to distributors who service our customers and will work with Excel-based reports to ensure accuracy, while collaborating with internal and external partners to clearly and effectively relay critical pricing information. Who we are: Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed. Through its portfolio of solutions—including Digital Procurement Network, Fresh Services, Software Solutions, and Supply Chain Management—Buyers Edge is reshaping how the foodservice industry connects and thrives. At the heart of our work is a culture built on a passion for collaboration, technology, and helping foodservice business succeed. Your impact: - Facilitate and ensure accurate deviation load requests are provided to distributors. - Field and address questions and concerns related to contract alignment and the details within. - Collaborate & communicate across departments to verify all information is loaded internally. - Work with contract providers to obtain updates on programs or information regarding them. - Working with distributor to ensure they are receiving the necessary information needed to implement contract pricing for our members. - Supporting the brands on contract inquiries and facilitating communication to distributors when needed. About you: - Minimum of 1+ years of relevant work experience. - Bachelor’s degree or equivalent relevant experience. - Solid interpersonal and communication skills required for success in this role. - Demonstrated ability to collaborate with distributors & internal team members across divisions and Buyers Edge Platform brands. - Intermediate proficiency in Microsoft Office; specifically in excel. - Adept at managing caseload and delegating when needed. - Attention to detail and ability to think critically and problem solve. Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we’re looking for! What's in this for you: - Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match. - Grow with us. Enjoy strong training, development, and competitive pay. - Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required. We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

• Project manage the day-to-day Operations roadmap, priorities, and cross-team deliverables • Lead small to mid-sized ops projects end-to-end (scope, timeline, owners, delivery) • Partner with Customer Success and Trust & Safety to resolve operational drivers of customer issues (fake cards, damaged inventory, missing items, delayed shipments) • Own packaging strategy across product categories and price tiers, including standards, materials, cost targets, and vendor selection • Develop and maintain operational workflows for inventory clearance and liquidation, coordinating planning and execution with Finance and Vault Operations • Own relationships with ops vendors tied to packaging, shipping supplies, and liquidation partners • Identify operational gaps and recommend process improvements, tooling enhancements, or workflow changes that improve efficiency and reduce operational friction • Build SOPs, documentation, and lightweight tools that support scalable and repeatable operational processes