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Clinical Development Manager

ManagerManagerOtherRemoteSeniorTeam 51-200Since 2002H1B No SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California | Florida | New York

Posted

139 days ago

Salary

$155K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Clinical Development Manager

Private Medical

• Deliver onboarding consulting, refresher, and ongoing training for PCAs and administrative staff on CRM workflows, patient coordination standards, communication protocols, and scheduling best practices. • Reinforce established processes and ensure consistent adoption across offices. • Support the development and maintenance of accessible training resources (guides, SOPs, job aids, and reference materials). • Coach PCAs and administrative staff to improve organization, communication, and follow-through. • Model effective coordination and problem-solving practices that align with medical leadership expectations. • Identify performance or workflow gaps and provide structured feedback and recommendations to leadership. • Track progress of operational and clinical initiatives, maintaining visibility into deliverables, milestones, and outcomes. • Collaborate with cross-functional teams to ensure smooth implementation of new tools/vendors, technologies, and workflows. • Provide structured updates and insights to the Assistant Medical Director and leadership team. • Conduct regular audits of scheduling, communication, and documentation workflows to ensure accuracy and consistency. • Analyze performance data to identify trends, inefficiencies, and areas for improvement. • Present findings and actionable recommendations to the Assistant Medical Director to inform training and operational priorities.

Job Requirements

  • Minimum 3 years in healthcare administration, operations, or patient administration
  • Demonstrated experience in training, coaching, or process improvement within a healthcare setting.
  • Strong technical aptitude; familiarity with CRM and EMR systems and the ability to learn new technologies quickly.
  • Highly organized, efficient, and skilled at tracking projects and priorities.
  • Excellent communication and interpersonal skills, with the ability to coach and support cross-functional teams.
  • Analytical mindset with experience auditing workflows and interpreting performance metrics.

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