• Implement, operate, and manage network resources in multicloud environments (AWS, Azure, GCP); • Configure and maintain VPCs, subnets, TGWs, Direct Connect, VPNs, Load Balancers (ALB/NLB), PrivateLink, NAT, and gateways; • Work with network components related to EKS and other managed services; • Provide specialized technical support for incidents, changes, and problems in cloud environments; • Handle critical Level 2 and 3 incidents, including after-hours support when required; • Perform advanced troubleshooting of cloud–on‑premises connectivity (routing, latency, firewalls, timeouts, asymmetric routing); • Develop implementation plans, migration strategies, and technical configurations for new deployments; • Produce technical documentation (build books, diagrams, operational procedures); • Support architecture, engineering, and security teams; • Participate in technical assessments, stakeholder interviews, and workshops; • Identify improvements and implement automations and optimizations; • Create scripts and infrastructure-as-code using Terraform, CloudFormation, Python, and Ansible (preferred); • Prepare and present technical materials to diverse audiences, including leadership; • Transfer knowledge to internal teams (e.g., ENOC); • Interact with global teams and international telecom providers; • Evaluate emerging tools, technologies, and practices, recommending evolutions for the environment;

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description eBay, Inc. seeks MTS 1, Network Engineering in San Jose, CA. What you will accomplish: - Mitigate network related issues that can possibly impact eBay’s customer experience. - Execute basic changes in the network infrastructure to instrument organic growth and capacity restore. - Provide level 2 and 3 network engineering expertise for critical outage response resolution. - Create change requests as per standard/manual operating procedures (SOP/MOP) for incident and problem management. - Handle eBay’s datacenter, backbone, Internet connectivity, security controls, traffic management, and application stacks behaviors to cross correlate and solve issues quickly and effectively. - Create network automation tools to mitigate outages and remediate to increase the availability of the network. - Collaborate with various customer teams to support tasks such as provisioning and deployment of new networking devices and decommissioning legacy devices. - Utilize experience and technical expertise in OSI network model, routing and switching protocols and tools to provide training to level 1 engineers. - Plan, schedule, and implement network maintenance activities which include firmware upgrades, network infrastructure augment/changes, and hardware tech refresh. - Implement various network protocols such as ARP, DHCP, DNS, TFTP, OSPF, BGP during troubleshooting and design. - Research and plan on implementing new technologies to increase network resiliency to account for traffic utilization growth. - Create root cause analysis, post-mortem reviews, and develop long term fix action plans for incidents that impact network availability to business. - Telecommuting permitted – work may be performed from anywhere in the US. Qualifications - Master’s degree, or foreign equivalent, in Computer Science, Engineering (any field), or a closely related field plus two years of experience in the job offered or a related occupation. - Employer will accept a Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering (any field) or a closely related field plus five years of experience in the job offered or a related occupation. Requirements - Protocols: BGP, EIGRP, OSPF, HTTP, FTP, SMTP, RIPV1/V2, NTP, SNMP, IPv4, IPv6, and HTTPS (2 years) - IP Suite: TCP/IP, ARP, UDP, DNS, DHCP, SSH, Telnet, and SSL (2 years) - Programming skills: Microsoft Visio and Python (2 years) - Switching Protocols: VLAN, VTP, RSTP, LAN, and WAN (2 years) Benefits - Salary: $169,262-222,100.00 per annum. - 40 hours per week; M-F, 9:00 a.m. to 5:00 p.m. - Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. - The total compensation package may include other elements, including a target bonus and restricted stock units (as applicable). - Full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).

UC Engineer The University of Southern California’s Information Technology Services (ITS) is seeking an accomplished Unified Communications (UC) Engineer with an exceptional commitment to service excellence to join its team. As the UC Engineer, you will be an integral member of the Unified Communication & Collaboration team and will be responsible for supporting the design, engineering, and implementation of unified communications and cloud-based collaboration technologies across USC. The qualified candidate will have a strong understanding of Unified Communications (UC) products, services, and networking, with a willingness to continuously learn emerging technologies. The ideal candidate has excellent time management, technical, and communication skills, and is end-user focused and driven by customer satisfaction. This position works closely with IT Operations, Systems, Security, and Network teams to implement, monitor, and maintain production infrastructure. You will collaborate with diverse and talented team members to help solve multidimensional technology problems, improve customer experience, and generate value for campus stakeholders across a broad base of departments and constituencies. This role supports a modern unified communications ecosystem, including cloud telephony, contact center platforms, and collaboration technologies such as Zoom. The position plays an important role in ensuring reliable, scalable communications services that support the university’s academic and administrative mission. The Team ITS is continually improving services for faculty, staff, and students in support of USC’s ascent as a leading institution of higher education. The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services aligned with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide and have access to the roles and career paths that align with their abilities and potential. We are looking for top talent to join us on our journey. ITS Culture USC’s ITS organization represents a diverse and talented team committed to supporting a collaborative culture and delivering secure and innovative IT services that are core to the mission of USC. ITS values accountability, excellence, and a commitment to exceptional customer experience. ITS strives to maintain a supportive and inclusive culture where employees are encouraged to do their best work every day and where individuals are recognized and celebrated for their contributions. The Work You Will Do In this role, the UC Engineer provides engineering and technical support for unified communications infrastructure and services, ensuring systems are operating at peak efficiency with little or no downtime. Assists in designing, configuring, troubleshooting and maintaining university telephony equipment across multiple platforms. Provides technical and training assistance to other ITS teams, as necessary, ensuring that industry best practices are applied with regard to the use of technology, procedures and methodology. Demonstrates ITS values in action. Key Responsibilities: - Ensures the unified communications infrastructure operates at peak efficiency, troubleshooting university telephony equipment across multiple platforms. Actively and empathetically listens to and engages with customers, working to understand and identify service problems and root causes. Continually and appropriately designs, configures, delivers and maintains new unified communication services to customers. - Consults with university departments and stakeholders to determine suitability and capability of communications devices, in compliance with standard operating procedures (SOP) and all relevant policies and regulations. Works with vendors and external stakeholders to find and implement relevant, effective technologies and applications. Manages communications with stakeholders, technical staff, leadership and vendors (e.g., bug reports, contract negotiations, oral presentations), as required. - Creates and maintains documentation, collaborating with team members to establish project plans, schedules, and priorities, and contribute to ITS’ knowledge base. Participates in the development, implementation, and maintenance of SOP and relevant training for unified communications administration, operation, and disaster recovery. - Leverages telephony expertise to support the unified communications team’s vision, analyzing data and recommending and developing improvements by maintaining currency with emerging technologies and industry trends. Builds and maintains network of professionals, attending relevant events (e.g., organization meetings, conferences, trainings, trade shows) as appropriate. - Aids the cultivation of transparent environment and a culture of belonging, sharing information broadly, and actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service). Builds and maintains collaborative relationships with various groups of customers and leaders to ensure consistent, reliable service is delivered to a range of stakeholders. Works with ITS leaders to develop and manage holistic strategies for delivering service. Minimum Qualifications: - Bachelor’s degree. Combined experience/education as substitute for minimum education. - 2 years of related work experience. - Direct, hands-on experience with network transport, design, planning and implementation. - Knowledge of voice applications and unified communications (UC) service networks, including network applications (e.g., Unified Communications Manager, voice switches, media gateways, routers, load balancers, firewalls). - Experience with PBX, voicemail, call center management, and carrier services (e.g., Avaya Communications Manager, Second Nature, Frontier Centrex Manager). - Experience supporting large-scale telephony implementations and upgrades, and delivering reliable, quality service within a higher education environment. - Knowledge of data networking and IT fundamentals, and experience with service management tools, asset management and billing tools (e.g., ServiceNow, Pinnacle, Calero). - Knowledge of video conferencing, telepresence, and web conference solutions. - Ability to assess problems and prioritize accordingly, based on importance and urgency. - Strong collaboration, communication and technical documentation skills, with experience presenting ideas and solutions in non-technical, business-friendly terms. - Ability to develop positive working relationships and strong rapport with team members. Preferred Qualifications: - Experience supporting cloud-based unified communications or contact center platforms (UCaaS/CCaaS) such as Five9, Zoom Contact Center, or similar technologies. - Experience supporting Zoom collaboration technologies, including Zoom Phone. - Experience using REST APIs, scripting, or automation tools to support unified communications or contact center platforms. - Experience participating in telephony or contact center platform migrations or cloud transformations. - Experience in IT, higher education, or other relevant fields. - Bachelor’s degree in Computer Science, Computer Information Systems, or related field. - 4 years of related work experience. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, community, well-being, open communication, and accountability. Salary and Benefits: The annual base salary range for this position is $127,864.08 - $134,600.04. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents’ health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here. MINIMUM QUALIFICATIONS The candidate for the position of UC Engineer must meet the following qualifications: • Bachelor’s degree in a relevant field such as computer science, computer information systems, etc., or an equivalent combination of education, training, and experience. • Minimum of two years of experience in information technology or higher education. • Experience supporting large-scale telephony implementations and upgrades and delivering reliable, quality service within a higher education environment. • Direct, hands-on experience with network transport, design, planning, and implementation. • Knowledge of voice applications and unified communications (UC) service networks, including network appliances (e.g., unified communications managers, voice switches, media gateways, routers, load balancers, firewalls). • Experience with service management, asset management, and billing tools (e.g., ServiceNow, Pinnacle). • Knowledge of video conferencing, telepresence, and web conference solutions. • Strong collaboration, communication, and technical documentation skills. • Experience with PBX, voicemail, call center management, and carrier services (e.g., Avaya Communications Manager, 2nd Nature, Avaya Aura Messaging, Frontier Centrex Manager, AT&T Centrex Manager). • Ability to assess the criticality of problems and prioritize actions based on importance and urgency. • Ability to develop positive working relationships and a strong rapport with team members. • Experience presenting ideas and solutions in non-technical, business-friendly terms. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law. - Notice of Non-discrimination - Employment Equity - Read USC’s Clery Act Annual Security Report - USC is a smoke-free environment - Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$142936.htmld

GCI's Network Engineer IV will apply engineering principles to multiple sub-groups within the Technology Solutions internal departments; responsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles. Experience with designing, deploying, and troubleshooting: - Sandvine PTS - AppLogic ActiveLogic IQ - AppLogic Element Manager - AppLogic Quota Manager ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: - Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support. - Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security. - Able to Identify opportunities for continuous improvement of the current network and/or systems facilities. - Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling updates, and collaborating with architects on optimization. - Maintains professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology. - Provides detailed reports on network operational status, and milestones related to project completion. - Capable of remote site support for off-site personnel and customers. - Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors’ junior engineers and technicians. COMPETENCIES: - ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes. - BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. Lead by example on all fronts. - COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences. Decision making, problem solving, both technical and procedural. Build and maintain effective working relationships with leadership, peers, customers, and vendors. - COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics. - CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers. - RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. - SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. - COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment, professionally. - RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to provide training to team members on technology. - MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Knowledge of standard network engineering concepts. Ability to create and edit network diagrams. Additional Job Requirements: This is an advanced level position and requires a high level of specific discipline expertise and the ability to make technical decisions independently on significant engineering problems and provide technical direction and resolutions to ensure service level commitments are maintained. Required to have knowledge of other Engineering disciplines and will be expected to perform highly complex and diverse duties under challenging deadlines and operating constraints. Must be capable of performing the role of project engineer for major complex projects and provide technical leadership, oversight and mentoring to junior engineers. Considered the subject matter expert and possess an advanced knowledge of how technologies integrate across multiple computing platforms. Expected to design, plan, analyze, and implement complex solutions that integrate projects and operational services across several of the company’s business departments. Will review documentation from junior engineers and provide final design specifications to ensure seamless integration into the operational environment. Expert understanding of standard engineering concepts such as high availability, redundancy, reliability and testing, security, and standards. Excellent budget and time management skills to manage multiple complex projects on time and on budget. Ability to lead other engineers on large complex projects. Ability to serve as a technical expert in a particular discipline or disciplines within the company. Excellent time management skills to manage multiple complex projects smoothly and professionally on time and on budget. Essential Duties for this position: - Defines, designs, and implements designs utilizing standard engineering principles and concepts, efficiency, redundancy, availability, security, and scalability and responsible for new systems planning and implementation and supports and manages escalations. - Works with management and engineering staff to determine future architecture and planning requirements and assures that needs are met by proposed future designs and long-term plans. - Defines KPIs for operational management, and provides and updates operational documentation, training, and diagrams. - Mentors engineers, administrators, and technicians. Minimum Qualifications: Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis - High School diploma or equivalent. - Bachelor’s degree in Computer Technologies, Electrical Engineering, or relevant field. * - Minimum of ten (10) years’ experience in progressive engineering in information technology, design and implementation using engineering principles, complex project management within telecommunications including technology insertion, or related background. * Preferred: - Experience within the telecommunications industry. - Other telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position may require access to reliable transportation for occasional travel, such as between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: - Work is primarily sedentary, requiring daily routine computer usage. - Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. - Ability to accurately communicate information and ideas to others effectively. - Physical agility and effort sufficient to perform job duties safely and effectively. - Ability to make valid judgments and decisions. - Available to work additional time on weekends, holidays, before or after normal work hours when necessary. - Must work well in a team environment and be able to work with a diverse group of people and customers. - Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal. PILLAR ADDENDUMS: CTO Planning & Engineering: Additional Engineer Job Duties & Disciplines Provides technical expertise and strategic insight in the planning, development, and implementation of engineering solutions. This role bridges the gap between technology planning, project execution, and system optimization, ensuring that the organization's infrastructure aligns with its long-term goals and innovation strategies. Collaborates with cross-functional teams, including software developers, systems engineers, and product managers, to design, evaluate, and implement complex technological solutions. Focuses on the technical and strategic planning of engineering initiatives, helping define and deliver projects that enhance the company's technology infrastructure, improve operational efficiency, and drive business growth. - System Design & Analysis - Quality Assurance & Testing - Security Engineering - Network & Infrastructure Engineering - Performance & Capacity Planning - Automation & Scripting - DevOps & Continuous Improvement - Training & Development CTO TECHNOLOGY ADDENDUMS: CTO – Systems Engineer: This role is part of CTO focused on technology related to systems engineering. Protocols & Standards: SMTP NTP DHCP NFS DNS SNMP (prefer v3) SMB Hardware and Software: Understanding of Data Center Server Hardware Understanding of Data Center Power Systems Familiar with Data Center Racks / Hardware Soft Ware Development Network Management (NMS) Network monitoring (Grafana, Statseeker, Cacti, ZenOSS, etcetera) NetApp Cisco, UCS, Adtran, AudioCodes Power BI Python/ JAVA/ Perl/ bash shell scripting BIND Linux/ Unix (Solaris, Centos, RedHat, Ubuntu) Kibana vSphere, vCloud, vCenter Windows Server VMWare, Xen, KVM, QEMU Preferred Certifications: Red Hat Cert System Admin VMware Cert Professional Advance VMware Cert Professional CompTIA Linux+