This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Complaint Analyst to support Post-Market Quality activities by investigating product complaints, evaluating potential adverse events, and supporting complaint closure within the Quality Management System. The role involves analyzing field complaints, supporting product investigations, and ensuring complaint handling activities comply with FDA and ISO medical device quality regulations. Key Responsibilities: - Complaint Investigation - Assess incoming product complaints and determine applicable failure modes. - Evaluate complaints to identify potential adverse events and escalate when required. - Perform detailed complaint investigations and document findings in the Quality Management System. - Complaint Processing - Ensure complaints are reviewed, investigated, and closed within required timelines. - Maintain complete and compliant complaint documentation. - Product Evaluation - Support testing and evaluation of returned products associated with customer complaints. - Identify potential product issues and support root cause analysis. - Risk Evaluation - Apply risk-based decision making using tools such as: - FMEA - Fault Tree Analysis (FTA) - Risk evaluation methodologies. - Post-Market Surveillance Support - Provide input to Post-Market Surveillance teams regarding complaint trends and product performance. - Support complaint trending and quality metrics. - Quality System Support - Support investigations including: - CAPA - Non-Conformance Events (NCE) - OOT investigations - Similar quality events. - Cross-Functional Collaboration - Work with Manufacturing, Quality Engineering, R&D, Regulatory Affairs, and Clinical teams to resolve product issues. Qualifications - 7+ years of experience preferred. - Experience in complaint analysis and quality management systems. Requirements - Strong analytical skills and attention to detail. - Knowledge of FDA and ISO medical device quality regulations. - Ability to work in a remote environment. Benefits - 100% remote work. - Long-term contract opportunities.

Pay Grade/Pay Range: Not Graded Department/Organization: 209312 - ACCESS Normal Work Schedule: Monday - Friday 8:00am to 5:00pm; some evenings & weekends as necessary Note to Applicants: Position is eligible for remote work subject to University policy. Job Summary: The Career and Technical Education (CTE) ACCESS Teacher provides web-based instruction to State of Alabama high school students. Additional Department Summary: Initiates and maintains regular contact with facilitators and students regarding student progress. Logs in to the learning management system at least once each day throughout any term in which they are assigned a course. Responds to student emails. Provides feedback on activities. Grades assignments. Monitors student participation. Creates and posts timely announcements. Monitors login times for students and discuss any areas of concern or irregularities with the facilitator, school administrator, or designee. Posts news items and events to keep students on pace and facilitators well informed of course activities and assignments. Previews all activities, links, and quizzes in the learning management system before assigning them to students. Required Minimum Qualifications: Must meet the entry level qualifications of one of the categories listed in the Alabama State Department of Education Occupational Proficiency List. Must reside within the state of Alabama. Additional Required Department Minimum Qualifications: Must clear the fingerprint/background check required by the Alabama State Department of Education for work with the ACCESS Virtual Learning Initiative. Skills and Knowledge: Proficient in the use of the learning management system and other resources as identified and needed for successful course delivery. Knowledge and expertise in the specific content area and prior participation in professional development, sponsored by the providing institution, pertaining to instructional methodology and technical aspects of online course delivery. Strong digital communication and student engagement skills. Strong skills in Microsoft Programs (Word, Excel, Power Point). Ability to learn other systems and applications. Excellent written and verbal communication skills. Excellent interpersonal skills. Ability to communicate effectively with students, facilitators, counselors and school administration. Ability to teach within a Learning Management System (LMS) to deliver high quality instruction. Preferred Qualifications: Advanced industry certifications/credentials. Experience in teaching in secondary, post secondary, or online environments. Experience with virtual instruction platforms and learning management systems. Industry experience. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.

Job Summary: DT Professionals is seeking a DHS Certified Trusted 508 Tester to join our team in a remote capacity. This role will be responsible for evaluating digital products and information and communication technology (ICT) to ensure compliance with the Revised Section 508 Standards and applicable Web Content Accessibility Guidelines (WCAG). The tester performs manual and automated accessibility testing of websites, web applications, software, and digital documents. This role identifies accessibility defects, documents findings, prepares accessibility conformance reports, and collaborates with development and design teams to ensure accessible and compliant digital experiences. Responsibilities: - Conduct accessibility testing using established methodologies including the DHS Trusted Tester Process. - Evaluate websites, web applications, software, and digital documents for compliance with Revised Section 508 Standards and WCAG requirements. - Perform manual accessibility testing including keyboard-only navigation, code inspection, and usability validation. - Use automated accessibility testing tools to identify potential compliance issues. - Test digital products using assistive technologies such as screen readers, screen magnifiers, and voice input software when applicable. - Document accessibility issues and defects with detailed test results and remediation recommendations. - Prepare and review Accessibility Conformance Reports (ACRs) and Voluntary Product Accessibility Templates (VPATs). - Collaborate with developers, designers, QA teams, and project stakeholders to resolve accessibility issues. - Validate remediation efforts and perform regression testing to confirm compliance. - Provide guidance on accessibility best practices during design, development, and testing phases. - Maintain awareness of federal accessibility policies, standards, and emerging WCAG requirements. Minimum Qualifications: - Active Secret Clearance. - Deep understanding of the Revised Section 508 Standards and WCAG 2.0 Level AA accessibility requirements. - Proficiency testing WCAG 2.2 Level AA success criteria when applicable. - Proficiency with manual accessibility testing procedures including keyboard-only navigation and code review. - Experience testing digital products such as websites, applications, and documents for accessibility compliance. - Familiarity with assistive technologies including screen readers, screen magnifiers, and voice dictation software such as JAWS, NVDA, VoiceOver, ZoomText, or similar tools when applicable. - Familiarity with accessibility testing tools including manual inspection tools such as Accessibility Name and Description Inspector (ANDI) and automated testing tools such as Axe, WAVE, Accessibility Insights, or similar tools. - Expertise in evaluating and creating Accessibility Conformance Reports (ACRs) and VPAT documentation. - Ability to document and interpret test results and advise development teams on remediation techniques. - Strong analytical, communication, and interpersonal skills working with both technical and non-technical staff. - Experience using browser developer tools to inspect HTML, CSS, and ARIA attributes and working with issue tracking tools such as Jira or similar platforms. Preferred Qualifications (Not Required): - Familiarity with federal ICT accessibility policy and governance including Federal Acquisition Regulation (FAR) accessibility requirements, the 21st Century Integrated Digital Experience Act (IDEA), and relevant Office of Management and Budget memoranda. - DHS Section 508 Trusted Tester Certification (Trusted Tester version 5 or newer). - Additional professional certifications such as IAAP CPACC, WAS, CPWA, or Certified Scrum Master. - Experience working within Agile, DevSecOps, or CI/CD development environments. - Experience training teams on ICT accessibility standards and best practices. - Expertise in remediating digital documents including PDF, Microsoft Word, PowerPoint, and Excel. More about DT Professional Services: We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success! DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services. Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.

BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation. As Assurance Supervisor, you will execute audits, review work, consult and communicate with leaders and client personnel to complete assurance engagements. Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. What you get: · Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility · Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) · Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself · Professional development opportunities: A learning culture with CPA exam resources and bonuses, a coach program, and live classes, workshops, and seminars through BPM University Who is successful at BPM: · Caring people who put others first · Self-starters who embody the BPM entrepreneurial spirit · Authentic individuals with a diverse point of view · Lifelong learners with a drive to excel · Resilient people who rise to the occasion You have (requirements): · BS/BA degree in Accounting, Finance or related field. · 4+ years’ experience in public accounting in a variety of industries including life sciences, technology, Blockchain, construction, manufacturing, and/or consumer products/retail; SEC experience is a plus. · CPA certification or CPA in progress preferred. · Experience auditing complex accounts such as inventory, revenue, equity/stock options, etc. · Demonstrated leadership experience. · Excellent oral and written communication skills. · Strong desire to continuously learn. · Competently analyzes and prioritizes information to make appropriate recommendations. · Ability to synthesize all forms of research into clear, thoughtful, actionable deliverables. · Understands client needs, identifies root causes of problems, and implements pragmatic solutions. · Ability to manage audit engagements from start to finish, working directly with clients to ensure successful completion and client satisfaction. You will (job responsibilities): · Responsible for day-to-day planning and execution of multiple client engagements throughout the year. · Supervise associate level professionals and delegate engagement responsibilities. · Responsible for communicating and resolving all issues that arise during the audit engagement with the support of the engagement manager. · Develop and execute audit strategy from planning to reporting. · Develop and maintain client relationships, thus driving client satisfaction. · Research, understand and apply complex accounting concepts and auditing procedures. · Draft financials and report audit findings (both verbal and written). · Develop, motivate and mentor associates by providing training, regular feedback and career guidance while fostering a team environment. · Champion sustainable workplace practices by supporting remote-first operations, promoting paperless workflows through digital collaboration tools, participating in recycling initiatives to minimize paper use, and consistently demonstrate alignment with BPM’s values. $95,000-$115,000/year The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position. Candidates who do not reside in the San Francisco Bay Area, do not meet the minimum requirements, or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location and qualifications. Wondering if you should apply? At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. *************** BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.