Techtrueup

Role Description We’re looking for a creative, detail-oriented Social Media Content Creator to develop engaging, high-quality content across our social media channels. This role blends writing, visual storytelling and multimedia production, requiring strong editorial instincts alongside hands-on graphic design, photography and video editing skills. You’ll play a key role in shaping how our brand shows up socially — crafting content that is timely, platform-appropriate, and visually compelling. Key Responsibilities - Content Creation & Writing - Write, edit, and publish engaging social media posts across platforms (primarily LinkedIn, Instagram, X and Facebook) - Adapt tone, voice and messaging to fit each platform and audience - Ensure copy aligns with brand voice, content strategy and campaign goals - Visual & Multimedia Production - Design social graphics, illustrations and templates that align with brand guidelines - Capture and edit original photography for social use - Produce and edit short-form videos (reels, stories, clips, explainers) - Apply basic animation or motion graphics when appropriate - Collaboration & Execution - Assist with populating and managing shared content calendar for product and corporate social posts - Partner with marketing, communications and creative teams to support campaigns and initiatives - Translate creative briefs into compelling social content quickly and accurately - Manage multiple projects simultaneously and meet deadlines in a fast-paced environment - Optimization & Quality Control - Edit and refine content for clarity, consistency and visual impact - Format content correctly for each platform (size, length, specs) - Stay current on social media trends, tools and best practices Qualifications - Proven experience creating content for social media (portfolio required) - Strong writing and editing skills with a clear understanding of social-first storytelling - Proficiency in graphic design tools (e.g. Canva, Adobe Creative Suite, etc.) - Experience with photography, photo editing and composition - Video shooting and editing experience (e.g. Premiere Pro, Final Cut, CapCut) - Strong attention to detail and visual consistency - Ability to work independently and collaboratively Preferred / Nice to Have - Experience managing or contributing to medical technology and/or health care oriented social channels - Understanding of legal/regulatory compliance for social media in medtech/health care field - Experience with Sprout Social social media management platform - Familiarity with basic analytics and performance metrics - Motion graphics or animation experience - Experience with content calendars and scheduling tools - Understanding of accessibility best practices (alt text, captions, contrast) Tools & Technologies - Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) - Video editing tools (e.g., Final Cut, CapCut, After Effects) - Social media platforms and scheduling tools - Camera equipment and mobile content creation tools What Success Looks Like - Consistently high-quality, on-brand social content - Strong engagement and positive audience response - Efficient turnaround of creative assets - Clear alignment between creative execution and content strategy Education - Bachelor's Degree and 2 years of relevant experience, or - Associate's Degree and 4 years of relevant experience, or - High School Diploma or Equivalent and 6 years of relevant experience Additional Information All your information will be kept confidential according to EEO guidelines.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Complaint Analyst to support Post-Market Quality activities by investigating product complaints, evaluating potential adverse events, and supporting complaint closure within the Quality Management System. The role involves analyzing field complaints, supporting product investigations, and ensuring complaint handling activities comply with FDA and ISO medical device quality regulations. Key Responsibilities: - Complaint Investigation - Assess incoming product complaints and determine applicable failure modes. - Evaluate complaints to identify potential adverse events and escalate when required. - Perform detailed complaint investigations and document findings in the Quality Management System. - Complaint Processing - Ensure complaints are reviewed, investigated, and closed within required timelines. - Maintain complete and compliant complaint documentation. - Product Evaluation - Support testing and evaluation of returned products associated with customer complaints. - Identify potential product issues and support root cause analysis. - Risk Evaluation - Apply risk-based decision making using tools such as: - FMEA - Fault Tree Analysis (FTA) - Risk evaluation methodologies. - Post-Market Surveillance Support - Provide input to Post-Market Surveillance teams regarding complaint trends and product performance. - Support complaint trending and quality metrics. - Quality System Support - Support investigations including: - CAPA - Non-Conformance Events (NCE) - OOT investigations - Similar quality events. - Cross-Functional Collaboration - Work with Manufacturing, Quality Engineering, R&D, Regulatory Affairs, and Clinical teams to resolve product issues. Qualifications - 7+ years of experience preferred. - Experience in complaint analysis and quality management systems. Requirements - Strong analytical skills and attention to detail. - Knowledge of FDA and ISO medical device quality regulations. - Ability to work in a remote environment. Benefits - 100% remote work. - Long-term contract opportunities.