• Engage with state and local elected and appointed officials throughout the Northeast region on the organization's policy agenda • Build relationships with Democratic policymakers and elected officials • Testify before policymakers and organize policy events • Work closely and strategize with partner company government relations counterparts • Represent the organization among state and local officials on technology policy issues (including privacy, e-commerce, content moderation, and competition policy); financial policy (fintech, cryptocurrency); and civic innovation (autonomous vehicles; new transportation modes; housing and property technology; the sharing economy; delivery services; and labor policy). • Write letters, blog posts, statements, and testimony

• Lead/manage mid to large deployments and resolve complex issues in creative and effective ways. • Support executive level expectations by providing internal suggestions to management. • Manage Workday full platform product implementations in the Project Manager role. • Ensure projects are properly planned and staffed. • Track issues and risks, communicate status, and escalate concerns. • Provide guidance and mentoring to Consultants working on their implementations. • Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes. • Ensure the project is delivered within the budget outlined in the SOW. • Present at Executive Steering Committee meetings. • Assist in the transition of the customer from professional services to product support. • Participate in the sales cycle when requested to gather requirements, formulate a delivery approach, and develop a proposal/SOW.

• Support the execution of the digital enablement strategy for Study and Agent Studio platforms • Implement structured enablement frameworks for training, onboarding, and adoption activities • Lead day-to-day customer interactions focused on digital readiness, platform adoption, and value realization • Support the Agentic AI program by coordinating implementation activities • Communicate product releases and digital capabilities to customers and internal stakeholders • Collaborate with Product, Engineering, Clinical, Regulatory, and Training teams • Contribute to product feedback loops by surfacing customer insights • Support regulatory, validation, and quality activities for AI-enabled and agentic systems • Mentor junior team members and subject-matter experts • Serve as an operational point of contact for digital adoption challenges

• Lead recruitment and retention of high-quality data providers across the container shipping market. • Leverage an established industry network to expand participation and strengthen data representativeness. • Manage senior relationships with data contributors, ensuring long-term engagement and trust. • Organize and lead provider group meetings and industry forums. • Oversee data contributor governance frameworks in collaboration with internal stakeholders. • Lead the design of new indices and benchmark enhancements aligned with market needs. • Drive methodological improvements based on industry developments, liquidity shifts, and regulatory considerations. • Ensure index designs are commercially relevant, technically robust, and operationally feasible. • Work closely with the Index Analyst team to ensure seamless implementation into production. • Identify opportunities for new data products and platform enhancements. • Lead the conceptual design of new offerings in collaboration with technology and operations teams. • Ensure product innovation is aligned with customer demand and strategic objectives. • Represent the company with senior external stakeholders across shipping lines, freight forwarders, NVOCCs, traders, and financial market participants. • Act as a senior industry voice in discussions around benchmark methodology and market structure. • Support commercial discussions where index expertise is required. • Build credibility and visibility in the container shipping and freight pricing ecosystem. • Support the VP Financial Products & Services in developing the financial ecosystem around the index. • Contribute industry expertise to conversations with exchanges, clearing houses, and financial institutions. • Provide market insight and credibility in financial product expansion discussions. • Assist in aligning physical market developments with financial product evolution. • Prepare materials and occasionally present to the company Board on: Data provider network health and expansion, Index development initiatives, Market structure trends, Strategic product opportunities. • Contribute to strategic planning discussions at senior leadership level.