• Lead retention and lifecycle marketing for GTI’s DTC brand portfolio, driving repeat purchase, engagement, and subscription performance. • Develop and optimize automated lifecycle flows, including onboarding, replenishment, churn prevention, win-back, and upsell/cross-sell programs. • Own email marketing strategy and execution within Klaviyo — including campaign planning, segmentation, creative briefing, testing, and performance reporting. • Partner with Recharge to manage subscription mechanics, improve customer experience, and reduce churn through strategic dunning and communication flows. • Collaborate with brand marketing teams (RYTHM, Señorita, and incredibles) to ensure all lifecycle initiatives align with brand tone, creative direction, and business priorities. • Work with the Senior Marketing Manager of Paid & Acquisition to connect acquisition and retention strategies, building a cohesive full-funnel customer journey. • Manage external agency relationships, overseeing campaign development, segmentation, and creative execution to ensure timely, on-brand delivery. • Analyze retention and subscription performance metrics, turning insights into actionable strategies to increase CLTV and overall retention rates. • Develop testing frameworks to refine campaign performance, messaging, cadence, and creative effectiveness. • Champion personalization and segmentation, leveraging data to deliver targeted experiences that resonate across audience cohorts. • Maintain compliance with email marketing best practices and privacy regulations. • Stay current on retention, lifecycle, and subscription marketing trends, bringing innovative ideas to improve GTI’s customer engagement and loyalty strategies.

• Oversee and drive demand generation and field marketing plans to support revenue objectives of the existing customer base and acquire new customers • Own strategy, development, and execution of targeted marketing programs that include but are not limited to demand generation campaigns/nurtures, customer retention and education campaigns, field events, user events, industry events/tradeshows, webinars, digital and PR • Open to contributing new ideas campaigns and program approaches to break into new and competitive markets • Write on-message campaign copy (including landing pages, emails, and social posts) that drives high engagement and conversion • Work closely with sales teams to craft account-level marketing plans for top strategic accounts • Understand complex buying/selling processes involving multiple decision-makers for pharma/life sciences purchasing • Manage relevant agencies and 3rd parties in the execution of programs • Work cross-functionally with product, sales, customer success, and other teams to develop and execute go-to-market programs • Track and measure all marketing programs and optimize resources against objectives and budget

• Assist in planning and executing regional marketing campaigns and events, including webinars, field events, and third-party sponsorships. • Partner with sales and channel stakeholders to support account-based marketing initiatives and localized campaign execution. • Customize corporate marketing content for regional relevance, including landing pages, invites, and follow-up communications. • Track and report on campaign performance metrics in systems like Salesforce and Sigma, with guidance from senior team members. • Manage logistics and timelines for assigned programs, ensuring smooth execution and delivery.

• Define, adapt and implement internal and external communication strategies. • Promote the brand image and its accomplishments. • Work cross-functionally across all departments. • Demonstrate excellent writing skills. • Write content for communication materials. • Design audiovisual and visual communication assets. • Carry out public relations activities, information dissemination and promotion.