This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Community Manager strengthens and grows our nonprofit member community by leading onboarding, engagement, and day-to-day operations within the Quad (Circle) platform. This role ensures organizations receive a welcoming, high-value experience while advancing their use of Quad tools and resources. The Community Manager serves as an advocate for the TechSoup brand, communicating with authenticity about TechSoup’s value proposition while fostering trust, engagement, and long-term member success. - Manage new-member intake and verification, ensuring all administrative steps are completed before onboarding begins. - Deliver clear, timely onboarding communications within 24 hours of activation, including personalized messaging for sponsored vs. general members. - Create warm welcome experiences and encourage early member introductions to support community-building. - Track onboarding progress and resolve profile or access issues within Quad. - Drive account penetration by encouraging organizations to onboard up to nine additional staff members. - Maintain retention through proactive engagement strategies and direct outreach to members. - Share content and resources—such as courses, guides, and tools—across Quad groups to support learning and collaboration. - Moderate conversations, surface key topics, and ensure an inclusive, mission-aligned space. - Support ambassadors, moderators, and active members to sustain engagement and leadership. - Organize members into cohorts or groups based on shared needs, issues, or areas of interest. - Help organizations deepen their use of Quad offerings, ensuring smooth user experiences. - Understand existing value levers within Circle and provide recommendations for improvement. - Verify participant lists, ensure data accuracy, and support onboarding for sponsored organizations. - Align messaging and onboarding flows with sponsor expectations while prioritizing a member-first experience. - Provide internal teams or sponsors with high-level, non-PII summaries of activation and engagement. - Partner with internal program, partnerships, and communications teams to ensure aligned workflows and messaging. - Host webinars, live sessions, and share community stories to highlight impact and success. - Share member feedback and insights that strengthen courses, content, and program offerings. Qualifications - 3-5 years of experience working with nonprofit communities, membership programs, or community success roles. - Excellent communication and relationship-building skills. - Emotional maturity with empathy and diplomacy; ability to understand customer sentiment and effectively handle concerns or complaints. - Comfort with digital community platforms (Circle, or similar) and workflow tools. - Curious, proactive, and committed to problem-solving. - Familiarity with digital transformation, nonprofit capacity building, and technology adoption. - Ability to balance process management with human-centered engagement. Requirements - TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance. Benefits - The base salary range for this full-time remote position is $52,000.00-$65,000.00 plus benefits. - TechSoup determines salary ranges based on role, level, and location. - The range reflects the minimum and maximum targets for new hire salaries for the position across all US locations. - Individual pay is determined by location and other factors, including job-related skills, experience, relevant education or training, business needs, and market demands. - TechSoup offers a comprehensive benefits package, including medical, dental, vision, retirement, and other perks.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking two energetic, relationship-driven Community Outreach Specialist (Part Time) to help connect families with high-quality public charter school options across Washington, DC. This role is ideal for someone who enjoys meeting new people, working in the community, and making a meaningful impact in children’s lives. - Canvass neighborhoods and community spaces such as daycare centers, aftercare programs, churches, grocery stores, beauty salons, and community events - Build relationships with local leaders and community partners - Engage families in warm, authentic conversations about their children’s education - Share information about school programs, enrollment, and upcoming events - Collect family contact information and support follow-up communication - Assist with event outreach and on-site recruitment - Provide weekly updates on outreach efforts and results - Collaborate with the Recruitment and Engagement team to meet enrollment goals Qualifications - Naturally connects with people and builds trust quickly - Confident, approachable, and professional - Enjoys being out in the community and talking to families - Organized and can follow through on interest - Comfortable working independently - Passionate about education, equity, and serving families - Can communicate clearly and enthusiastically - Reliable, accountable, and motivated by goals - Culturally responsive and respectful of diverse communities Requirements - Warm but persistent (friendly without being pushy) - Resilient and not discouraged by rejection - Curious and a great listener - Self-motivated and able to manage time without constant supervision - Solution-oriented and adaptable - Detail-oriented with strong follow-up habits - Positive, upbeat, and community-centered Compensation $20 - $22 an hour Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high. Benefits Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

We are seeking a detail-oriented and highly organized Remote Travel Operations Coordinator to support the planning and coordination of travel arrangements for clients. In this role, you will assist with researching travel options, preparing quotes, organizing itineraries, and ensuring all booking details are accurate and properly documented. You will collaborate with clients and travel partners to maintain smooth communication and efficient coordination from initial inquiry through final confirmation. This position is ideal for someone who enjoys organization, administrative support, problem-solving, and working in a structured remote environment. Key Responsibilities: - Research travel options including accommodations, transportation, and related services - Prepare and organize travel quotes, confirmations, and itinerary documents - Coordinate with vendors and suppliers to verify booking details - Communicate professionally with clients to gather information and provide updates - Maintain accurate records, documentation, and scheduling details - Monitor deadlines and ensure timely completion of travel arrangements

We are seeking a detail-oriented and highly organized Remote Travel Operations Coordinator to support the planning and coordination of travel arrangements for clients. In this role, you will assist with researching travel options, preparing quotes, organizing itineraries, and ensuring all booking details are accurate and properly documented. You will collaborate with clients and travel partners to maintain smooth communication and efficient coordination from initial inquiry through final confirmation. This position is ideal for someone who enjoys organization, administrative support, problem-solving, and working in a structured remote environment. Key Responsibilities: - Research travel options including accommodations, transportation, and related services - Prepare and organize travel quotes, confirmations, and itinerary documents - Coordinate with vendors and suppliers to verify booking details - Communicate professionally with clients to gather information and provide updates - Maintain accurate records, documentation, and scheduling details - Monitor deadlines and ensure timely completion of travel arrangements