This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The National Installation Manager’s role will deliver on our promise by developing and managing our Factory Certified Installation program through a network of Factory Certified Installers. This new and exciting opportunity will have an impact on every appliance Sub-Zero Group, Inc. sells in the United States and Canada. This position is remote and responsible for covering the Mid-Atlantic region which includes the East Coast between Maine and North Carolina, going as far West as Pennsylvania. The ideal candidate will be located centrally within this area. Primary Responsibilities - Installation Quality & Performance - Support and monitor the performance of FCI partners to ensure adherence to factory installation standards and FCI requirements. - Conduct regular in-field visits, jobsite reviews, and performance assessments to evaluate installation quality and customer experience. - Identify performance gaps and collaborate with installation partners to develop and execute improvement plans in partnership with the distribution channel when needed. - Support efforts to reduce installation related claims and improve overall customer satisfaction. - Field Support & Partner Engagement - Serve as the primary point of contact for assigned FCI partners, fostering strong business relationships built on trust, accountability and collaboration. - Provide guidance and field support to installation owners and manager on operational challenges, standards compliance, and best practices. - Assist with onboarding, transitions, or changes within the FCI network, including partner additions or removals as directed by leadership. - Training & Continuous Improvement - Partner with factory trainers and internal teams to support in-field training initiatives and reinforce proper installation techniques. - Share feedback from the field to inform the training team on enhancements and process improvements. - Promote consistent execution of installation best practices. - Issue Resolution & Escalation Management - Respond to and help resolve installation-related escalations involving customers, dealers, builders, or internal stakeholders. - Collaborate with Quality, Reliability, Sales, and Liability teams to investigate issues and support timely resolution. - Cross-Functional Collaboration - Work closely with the National Installation Manager and distribution channel to align priorities and share critical insights from the field. - Collaborate with Sales leadership to support a consistent customer experience tied to installation quality. - Act as a voice of the field by providing feedback on partner performance, trends, risks and design improvements related to the installation of the product. Qualifications - Experience in field operations, installation management, or service operations within a manufacturing, construction, or premium appliance environment. - Strong understanding of installation quality, workmanship standards, and customer experience drivers. - Proven ability to manage partner performance and influence without direct authority. - Excellent communication, problem-solving, and relationship management skills. - 3-5 years of experience in an operations management leadership role. Preferred Qualifications - Experience working with certified partner networks or authorized service/installation programs. - Familiarity with field audits, performance metrics, and quality improvement initiatives. - Ability to interpret and apply installation standards, policies, and agreements in real-world field environments. Benefits - Annual salary range of $80,000 - $110,000 based on skills and experience. - Industry leading health, dental, and vision plans. - Generous 401 (K) savings and profit sharing. - On-site UW Health clinic, fitness center, and walking paths. - Education assistance and internal training programs. - Electric vehicle charging. - Maternity & paternity leave. Requirements - This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. - A negative drug/alcohol test result is required for employment. - Refusal to take the test or a positive result may disqualify a candidate from further consideration. - All drug testing will be conducted in accordance with federal and state laws.

Role Description The Storage Mgmt. Lead is responsible for the design, implementation, and ongoing operations of enterprise storage platforms that support highly available applications and data services in a federal IT environment. This role leads the storage engineering function, ensuring on‑premises and cloud‑based storage solutions meet capacity, performance, resilience, and security objectives. The Storage Mgmt. Lead collaborates closely with infrastructure, virtualization, cloud, and application teams to integrate storage capabilities into mission‑critical systems and services. The position provides technical and operational leadership over SAN, NAS, and cloud storage environments, including backup, replication, and disaster recovery. The Storage Mgmt. Lead defines storage standards, processes, and documentation to ensure consistent delivery, compliance with enterprise policies, and readiness for audits and continuity events. This role serves as the primary escalation point for complex storage issues and drives continuous improvement of tools, automation, and monitoring for storage services. Qualifications - Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and relevant experience. - At least 8 years of experience in enterprise storage engineering, architecture, or infrastructure roles supporting mission‑critical systems. - Demonstrated expertise with storage technologies including SAN, NAS, and cloud‑based storage, and with major storage platforms (e.g., NetApp, EMC, or similar). - Hands‑on experience implementing and managing backup, replication, and disaster‑recovery solutions for large‑scale environments. - Strong understanding of storage performance concepts, capacity planning, and monitoring, including use of storage management and automation tools. - U.S. citizenship with the ability to obtain and maintain a Public Trust investigation, as required by federal clients. - Willingness to travel 10–25% as needed to support enterprise infrastructure sites and stakeholder engagements. Requirements - Lead the design, deployment, and administration of enterprise storage platforms, including SAN, NAS, and cloud storage, to support both virtualized and physical workloads. - Oversee storage provisioning, tiering, and performance tuning practices to meet defined service levels for availability, throughput, and latency. - Direct the design and execution of data protection strategies, including backup, replication, snapshot, and mirroring solutions that support recovery time and recovery point objectives. - Collaborate with server, virtualization, database, and network teams to integrate storage solutions with enterprise infrastructure, ensuring secure and efficient data flows. - Establish and maintain storage standards, runbooks, and configuration baselines, including procedures for capacity planning, incident response, and change management. - Lead root‑cause analysis and corrective action planning for complex storage incidents, coordinating remediation across infrastructure and application stakeholders. - Evaluate and recommend storage technologies, tools, and vendors, contributing to roadmaps, upgrade plans, and optimization initiatives. - Provide technical guidance and mentoring to storage engineers and administrators supporting day‑to‑day operations and project delivery. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

• Manage the credentialing process for all plan Partners in accordance with the NCQA guidelines and CMS accreditation standards, and Federal and State laws. • Monitor the currency of rules, regulations, and policies and procedures, ensuring compliance with NCQA guidelines. • Participate in the development and review of CVO policies and procedures, recommend and implement changes, revisions, and enhancements as appropriate to current operating environment • Coordinate the management of the provider, practice and credentialing on-boarding process and database management ensuring accuracy of data utilized for provider directory, claim processing and reporting • Monitor critical data for extensive analysis and report generation • Coordinate the management of credentials application to ensure distribution, receipt, processing and timely delivery • Coordinate the management of expirable process to ensure all provider licenses and certificates remain current ensuring appropriate notification prior to expiration • Monitor and report turnaround time for processing of credentials applications and provider demographic and contract affiliation change requests, with focus on delivery of a high-quality product with the greatest efficiency, in the least amount of time • Oversee and coordinate credentialing audits in compliance with downstream entities. • Work directly with Dental Director and Credentialing Committee to ensure all files are reviewed, signed off on, and any follow-up action completed • Perform all activities associated with staffing including staff evaluations. • Provide guidance and feedback to staff to improve departmental service levels and efficiency • Performs other related duties and responsibilities as assigned

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt. We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more! In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie. Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk. Who You Are What you’ll do: Own a pipeline of homeowner applications for processing Obtain necessary supplemental information from Homeowners via our task/to-do service Place orders with third-party vendors for all necessary components for underwriting assessment Verify all documentation for thoroughness per our guidelines Compile and complete an initial review of full package to determine eligibility to move forward to underwriting Communicate with our Sales team throughout as they are our Homeowners single point of contact Coordinate cross-functionally with our Signing and Funding team to orchestrate the closing and funding of investments What you’ll bring: 1-3 years experience in an applicable role (e.g. loan processing, finance ops, compliance, servicing, paralegal work and/or application review) Experience in roles where success is measured by accuracy, completeness, and efficiency Comfort collaborating cross-functionally and escalating issues as needed Strong written and communication skills Excellent problem solving skills Ability to develop and foster cross-functional relationships with key stakeholders Strong computer & CRM skills, with a preference for Salesforce experience Associate’s or Bachelor’s Degree preferred Our team is what makes us great. The base salary for this role is $65,000 with additional earning potential through a performance-based monthly incentive. You’ll also receive meaningful equity, giving you a real stake in the company’s growth and success. We offer generous medical, dental, and vision coverage, a work-from-home-stipend, parental leave, and plenty of paid time off to recharge. Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life. Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs. Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing work@hometap.com.