- Career Readiness Counselor Job Description - - Who is Persevere? Persevere is a national nonprofit organization dedicated to empowering justice-involved individuals through innovative workforce development and career preparation support services that give real access to quality employment in the technology industry. Specifically, Persevere provides technology training, career readiness instruction and support, wraparound case management, individualized job-based mentoring, and job placement services for justice-impacted individuals and people who are at risk for justice-involvement. Founded by and for people with lived experience with criminal justice, corrections, and poverty, Persevere understands the needs of the justice-impacted population as few organizations can, and our work embodies our commitment to reducing racial inequalities throughout all aspects of society and eliminating disproportionate minority contact and disproportionate minority confinement within the criminal justice system. As we have grown and expanded, we have focused on developing and executing strategies that continue to expand our mission of reducing racial disparities and inequalities, both as part of our work, and as well, our organization's practices regarding diversity, equity, and inclusion (DEI). Real Hope. Valuable Skills. Meaningful Opportunity. Job Overview - The Career Readiness Counselor works with the Career Readiness team to deliver asynchronous training to Persevere students, while collaborating closely with Instructors and Classroom Facilitators. This is a primarily remote role, but it will require local travel within Central Florida and may occasionally involve work inside prison facilities. The primary responsibility of this role is to assist with the administrative elements of equipping students with the essential skills and knowledge needed to succeed in their chosen career path. This is a full-time salaried position with excellent benefits including medical, dental and vision coverage, disability and life insurance, a matching 401k and generous paid time off. - Responsibilities and Duties - Work closely with the Employer Engagement Recruiter, Career Readiness team, Instructors, Case Managers, and Technology Employment Specialists to track and maintain updated student progress in the program. - Enroll students into career readiness programming, maintain accurate student attendance records in life skills classes, career readiness class, and workshops while managing class schedules in support of asynchronous learning. - Lead or assist with evaluating students' completion of career readiness tasks, assignments, and activities. - Support grading of asynchronized learning activities for performance reviews. - Provide direct student support to a caseload of assigned students - Facilitate life skills and career readiness workshops as needed - Aid in contributing to course supplemental materials to support student needs. - Assist participants in self-assessment of job readiness and help remove barriers to employment. - Provide labor market information, job search counseling, and post education planning services. - Assist the participant in creating and enhancing a LinkedIn profile. - Complete corporate training on a timely basis. - Assist with the creation of and follow critical Standard Operating Procedures and Workflows. - Participate in cross training staff as requested. - Perform other duties as assigned. - Other duties as assigned Qualifications - Bachelor's degree in psychology, counseling, social work, human resources, or a related field. - Proven experience in workforce development. - Willingness to travel locally up to 25% of the time - Excellent communication and interpersonal skills, especially in a virtual environment. - Strong organizational and time-management skills. - Commitment to diversity, equity, and inclusion. - Ability to work independently in a remote setting - .Basic computer skills and access to reliable internet service during working hours. - Experience providing instruction to a diverse group of students. - Patience, empathy and a genuine desire to help students succeed. We highly value - Passion for and responsibility to the customer/partner - Must be self-starting, hardworking and inquisitive - Leadership through innovation in everything you do - Passion for what you do and being self-reflective to improve - Relentless commitment to win - Personal and corporate integrity

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a 988 Follow Up Counselor, you will provide follow up support and assistance to crisis line callers. Primary Duties - Contacts callers, emergency department discharges, and suicide attempt survivors, for intake, to assess risk, provide referrals for mental health and other related services, and assist in linkage to services. - Contacts mental health service providers to help callers secure services. - Maintains accurate and detailed call reports. - Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center Division. - Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center follow-up Program. - Monitors and measures client progress against safety plan and stated goals as it applies to outpatient mental health documentation. - Responsible for chart documentation and status reports, ensures client documentation is accurate and submitted within the established timeframe. Qualifications - Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred. - Possess a high school Diploma or equivalent. - Be 18 years of age or older. - Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process. - Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines. - Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time. - Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace. - Be empathetic, flexible, and adaptable to varying situations. - Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays. - Be reliable and able to adhere to schedules based upon program needs. - Complete yearly required continuing education trainings. - Have knowledge of all job specific skills including safety assessment, data collection, and triage. - Goal-oriented team player with strong experience working in large and complex systems. - A commitment to team objectives and Didi Hirsch philosophies. - Successfully pass our pre-employment screening, including a background check and live scan fingerprinting. Benefits - This is a fully remote position. - The pay is $24.00 per hour with a $3.00 overnight differential. - The schedule is Saturday-Wednesday from 12:30am-4:30am PST, totaling 20 hours per week. - This role requires a three-week 40-hour per week remote training at the start of employment. The training occurs Monday-Friday, 9:00a-5:00p PST. - Our work schedules are subject to change as necessary to meet the Agency’s and its client's needs. Reasonable notice is provided to facilitate personal planning. - Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. Company Description Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a motivated and service-driven Virtual Branch Counselor (VBC) to join our member service team. In this role, you will connect with members primarily through phone and digital channels, providing personalized financial support and proactive outreach. You’ll play a key role in strengthening member relationships by conducting outbound calls, identifying financial needs, and recommending solutions that help members achieve their financial goals. - Engage with members through inbound and outbound calls, chat, and digital communication channels. - Proactively reach out to members to follow up on service requests, discuss financial opportunities, and strengthen relationships. - Assist members with account inquiries, transactions, and loan-related questions. - Recommend credit union products and services that support members’ financial well-being. - Educate members on digital banking tools and self-service options. - Help grow membership, deposits, and consumer lending through meaningful conversations and referrals. Qualifications - Passion for helping people and delivering exceptional member service. - Strong communication and relationship-building skills. - Comfort with outbound calling and phone-based sales conversations. - Ability to identify financial needs and recommend appropriate solutions. - Previous experience in customer service, sales, or financial services preferred. Benefits At Farmers Insurance Federal Credit Union, every interaction matters. As a Virtual Branch Counselor, you’ll have the opportunity to make a meaningful impact on members’ financial lives while working in a collaborative, supportive environment that values service, growth, and innovation.

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. Metropolitan Family Services empowers individuals and families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers individuals and families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 122,900 individuals and families with services promoting education, economic stability, emotional wellness, and empowerment. We are seeking an intern to support our EAP Program to join our Headquarters (HQ) team! This internship will start during the Fall 2026 semester. This is an unpaid internship for current college students needing to complete internship hours for course completion. The intern will provide short- and long-term therapy to adults, present psychoeducational workshops on wellness topics, and provide critical incident support. ESSENTIAL INTERNSHIP FUNCTIONS: Can include some or all of the following: - Will support clinical functions and operations within the Employee Assistance Network (EAN). - Provides telephonic intake and case management, including referrals to other counseling and work-life resources to participants utilizing the EAP benefit. - May provide auxiliary services to EAP clients, including crisis management (CISM) support. - Learns and supports consultation to managers and supervisors related to sensitive employee matters. - Maintains knowledge of developments and trends in the Employee Assistance/Work-Life industry. QUALIFICATIONS: - Must be a college student pursuing a bachelor's or master's in social work or a related field. PHYSICAL DEMANDS: - While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. - The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.