Job Closed

This listing is no longer active.

PowerSecure, Inc. logo
PowerSecure, Inc.

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Interactive Distributed Generation Operator

OperationsOperationsOtherRemoteMid LevelTeam 501-1,000

Location

United States

Posted

76 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Interactive Distributed Generation Operator

PowerSecure, Inc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Ability to work a rotating shift which includes 1st shift, 2nd shift, 3rd shift, weekends and holidays in a 24/7/365 environment. Shifts may fluctuate to meet workload and staffing needs. - Must be proficient in working with MS Excel, MS Word and PDF tools and ability to learn new systems and technology quickly. - High school diploma/GED required, Associate Degree or higher preferred. - Experience working on an operations style team with customer interface is an asset. - Ability to work independently in an intense and dynamic work environment and as a team player. - Excellent oral and written communication skills including phone etiquette and customer service skills. - Superior attention to detail, accuracy of work, and ability to multitask in a fast paced environment. - Ability to quickly analyze data and execute appropriate response according to procedure. - Accurately log detailed information and retrieve data as required. - Reliable internet connection and phone service for remote work-from-home shifts. - Quickly develop understanding of our proprietary PowerControl Monitoring Platform software used for most job responsibilities. Qualifications - Reading Comprehension - Active Listening - Writing - Speaking - Color vision (to interpret color coded graphs) - Systems Analysis - Active Learning - Critical Thinking - Time Management Requirements - Evening, night, weekend and holiday shifts required in our 24/7/365 monitoring environment. - Work-from-home setting with most tasks accomplished by computer or phone. - Preferred candidate would be within travel distance of our Durham location to work from that office as needed. Job Duties and Responsibilities - Develop comprehensive understanding of applications and stay informed of production changes that could affect functionality and procedure. - Create, save and share PDF, MS Word, and MS Excel documents. - Ability to understand and immediately respond to phone, chat and email communications and log information accurately. - Monitor all system alarms, create service tickets and inform customers of actions. - Promptly communicate power outages to utility companies on behalf of our customers. - Monitor all Microgrid fuel and DEF levels, place orders with fuel suppliers proactively, confirm receipt of orders, follow up and accurately log delivery information for each order. - Remotely test Microgrids at precise times in the specified manner, accurately communicate test results to customers, promptly create service tickets for any issues noted. - Create and review monthly summary reports for assigned customers for accuracy and deliver on time. - Schedule Microgrids for load management operations to start and stop at exact and precise times across all time zones. - Work with our Service Department to dispatch technicians for emergencies. - Handle ad hoc requests and take on new procedures as required. - Assure all tasks and logging actions are complete before ending shift to assure smooth transition at shift change. - Longer shifts and change of normal shift rotation may be required during major storms when “Storm Mode Operations” are declared by Director of PowerControl. Company Description PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Requirements

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Color vision (to interpret color coded graphs)
  • Systems Analysis
  • Active Learning
  • Critical Thinking
  • Time Management
  • Evening, night, weekend and holiday shifts required in our 24/7/365 monitoring environment.
  • Work-from-home setting with most tasks accomplished by computer or phone.
  • Preferred candidate would be within travel distance of our Durham location to work from that office as needed.
  • Job Duties and Responsibilities
  • Develop comprehensive understanding of applications and stay informed of production changes that could affect functionality and procedure.
  • Create, save and share PDF, MS Word, and MS Excel documents.
  • Ability to understand and immediately respond to phone, chat and email communications and log information accurately.
  • Monitor all system alarms, create service tickets and inform customers of actions.
  • Promptly communicate power outages to utility companies on behalf of our customers.
  • Monitor all Microgrid fuel and DEF levels, place orders with fuel suppliers proactively, confirm receipt of orders, follow up and accurately log delivery information for each order.
  • Remotely test Microgrids at precise times in the specified manner, accurately communicate test results to customers, promptly create service tickets for any issues noted.
  • Create and review monthly summary reports for assigned customers for accuracy and deliver on time.
  • Schedule Microgrids for load management operations to start and stop at exact and precise times across all time zones.
  • Work with our Service Department to dispatch technicians for emergencies.
  • Handle ad hoc requests and take on new procedures as required.
  • Assure all tasks and logging actions are complete before ending shift to assure smooth transition at shift change.
  • Longer shifts and change of normal shift rotation may be required during major storms when “Storm Mode Operations” are declared by Director of PowerControl.

Related Categories

Related Job Pages

More Operations Jobs

Volta Energy Technologies, LLC (“Volta”) is looking for an experienced investment operations professional to join its growing team in its office located in west-suburban Chicago (working remotely considered for the right candidate). Volta is a venture capital investment firm focused on seeking out investment opportunities in companies with cutting-edge, disruptive energy storage and battery technologies. Responsibilities: - Ensure Volta collects or creates, and maintains thorough documentation related to Volta’s investments (e.g., portfolio company transaction documents, fund subscription agreements, AUM data, regulatory filings, company-supplied reports, etc.) in a manner that ensures compliance with regulatory, contractual, and internal policy requirements. - Monitor portfolio company progress (operations and financial performance, milestone tracking, ESG compliance, etc.). - Oversee the production of quarterly, annual, and ad hoc reports for Volta’s investors. - Serve as primary point of contact with Volta’s fund administrators, accountants, tax professionals, auditors, and banking contacts; and ensure accurate information is provided to and received from such service providers in a timely manner. - Design, maintain, and oversee Volta’s record management program; ensuring consistency in processes used by Volta for identifying, classifying, storing, securing, retrieving, tracking and destroying or permanently preserving records. - Assist COO with internal Volta financial administration (budgeting, accounts payable/receivable, bookkeeping, etc.) - Knowledge, Skills, and Experience: - Bachelor’s degree required; MBA desirable. - Minimum of five years’ experience working in a venture capital, private equity, hedge fund or investment consultancy firm in an operations or back-office role; or working for a top-tier fund administrator that services such firms. - Considerable knowledge of private investment structuring, processes and procedures, documentation, and regulatory/compliance requirements (e.g., fund formation including co-invest vehicles, feeder/blocker funds, AML/KYC practices, SEC filings, ESG reporting, etc.) - Considerable knowledge of accounting, tax, and audit processes. - Demonstrated ability to accurately maintain large volumes of records and data, and to produce high-quality accurate reports based on such data. - Strong verbal and written communication skills with proven capability of interfacing with a wide variety of investment professionals. - Ability to execute and manage multiple projects or tasks in a time critical, transaction-oriented environment. - Must be legally able to work in the United States.

United States

Who We Are: BrightBee is an educational technology startup revolutionizing how K-12 schools recruit and engage with support staff. Our mission is to create a future where schools thrive and workers have the support they need to prosper and grow. We believe in unlocking the potential of every school team member, no matter where they started their career journey. The Opportunity: BrightBee has an amazing pool of temporary workers who are dedicated to helping K-12 students and schools, which we call Bees. Our newest Operations Manager will be part of the BrightBee team that runs the day-to-day operations of providing customer support to school leaders and Bees, making sure we fill as many assignments as possible and maintaining high levels of satisfaction and engagement with both groups. Location: This role is fully remote, although depending on your location you may be asked to complete site visits to our partners occasionally. Some of Your Key Responsibilities Will Include: - Supporting daily scheduling, assignments, and logistics (preferably from 11:00am - 7:00 PST) - Communicating with school administrators and Bees to troubleshoot any problems and ensure that their needs are being met. - Developing and implementing engagement strategies for both site partners and Bees to maintain high levels of satisfaction and retention. - Working with the BrightBee product and engineering team to support continuous improvement of the software platform schools and Bees use to match assignments. - Providing internal administrative and clerical support for the BrightBee team. - Manage high-volume, multi-channel communications (phone, email, and chat/text) concurrently using platforms such as Zendesk. - Process and reconcile claims rapidly, ensuring accurate and timely matching and resolution. - Conduct outbound cold calls to prospective or lapsed clients/partners to drive engagement and business goals. - Demonstrate proven success and adherence to performance expectations within a remote work environment. - Handle sensitive and complex situations, including effectively communicating challenging decisions, such as site access revocation due to performance feedback. - Other duties as assigned. What You Bring To The Table: - Education: A bachelor’s degree or equivalent experience. - Experience: At least 1 year of experience working in an administrative or office job or customer service is required, managing fast-paced and/or complex tasks. - Communication Skills: Excellent verbal and written communication skills to effectively interact with teachers, students, and school staff. - Adaptability: Ability to quickly pivot from one task to another without missing a beat. - Reliability: Dependability and punctuality are vital for fulfilling on-demand job opportunities efficiently. - Passion for Education: A genuine enthusiasm for supporting student learning and promoting academic success. Compensation - Competitive cash compensation ranging from $55,000 to $60,000 per year - Comprehensive health, vision, dental, and other insurance benefits - Unlimited vacation policy - Remote work - Opportunity to make a significant impact in the education sector As an early member of our team, you will have the opportunity to get in on the ground level with many pathways to roles of added responsibility beyond providing on-site support to schools. BrightBee provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

United States
$55K - $60K / year
OtherRemoteTeam 11-50

Aday is a direct-to-consumer brand with the aim to lift the standard for clothing through great design + a better supply chain. We’re a team of optimists (currently working remotely around the globe) and we’re dedicated to making positive changes in the world around us. We’re also pretty fun (if we do say so ourselves), and we strive to make each day interesting, challenging and rewarding. We’ve raised over $10m in venture capital and were named one of the Most Innovative Companies in the World by Fast Company. You can read more about us in places like Fast Company, Vogue, Refinery29 + Conde Nast Traveler (and many more). Why Aday? - We’re committed to building each other up and being there for our teammates—we’re an Aday family. - We believe in flexibility and accountability. We encourage our teammates to manage their own schedules (an early bird working at 6am is just as awesome as a night owl working at 10pm—you get to choose), and to take time off whenever needed (we’ll share our favorite travel tips and adventures, too). We like to work hard and relax hard. - We are excited about the future of Aday and the future of each of our teammates. We are passionate about personal growth and we’re here to support each person in their journey, no matter what that looks like. - We know that diversity is what makes us great. We’re committed to diversity in all areas, and we believe that every person on our team has an important point of view that deserves to be heard, no matter the role or seniority. This Role Aday is looking for an individual to help lead various finance and operational workstreams. Within this internship, you will play a key role in building a thorough and accurate cost tracking system, SKU-level forecasting projections, work on the implementation of a financial reporting software and miscellaneous other projects. You will have the opportunity to quarterback parts of the projects and play a pivotal role in creating processes that will be used by the Aday team for years to come. WE THINK YOU HAVE THE FOLLOWING CHARACTERISTICS The ideal candidate has an analytical mindset, with some previous internship or work experience in a quantitative role. Your attention to detail is unparalleled and you are quick to notice discrepancies or anomalies. We don’t expect you to know all the answers but we do expect you to be open-minded, adaptable and willing to learn. We are open to different experience levels and seniorities as long as the candidate has excellent analytical skills, strong experience with excel and is excited to be a part of a mission-driven team creating a better wardrobe. Moreover, we admire individuals who are not afraid to take the initiative or speak up when they have ideas! SKILLS · Excellent analytical skills · Superb attention to detail · A strong understanding of excel spreadsheets and financial modeling · Basic accounting proficiency · Previous experience in a quantitative role · Bonus points if within a graduate degree program for Finance, Math, Accounting or related field (or will be matriculating into a graduate program in the fall) Who are you? - You’re analytical; you turn data into actionable insights. - You have strong attention to detail with a (maybe obsessive) commitment to accuracy and precision. - You’re curious, solution-oriented and a creative problem solver; you’re excited by a challenge and comfortable and energized by uncharted territory. - You have excellent organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines; you are able to pivot when things don't go as planned; you are used to working with limited resources both human and capital. - You're a self starter that is resourceful and able to act autonomously, with no fear of getting your hands dirty; you’re eager to learn and take on new projects. - You're a strong communicator; from engineers to executives, you know how to talk and how to listen in remote, in-person, and written environments. - You may be familiar with: SQL; APIs; Google Analytics; Shopify. - You’re ready to build something new and be a core member of a small (but growing) and dedicated team. - You likely have some experience at a startup, financial institution, consulting firm, accounting firm, or in a fast-paced business environment

United States
OtherRemoteTeam 1,001-5,000

Job Summary Manage logistics and customs for inbound shipments, lead DSO/OSO operational readiness, and support new territory expansion. Work cross-functionally to improve delivery performance, streamline operations, and support strategic account growth. Supervisory Responsibilities - None Essential Functions, Duties & Responsibilities Logistics & Trade Expert - Manage day to day import operations from Asia: documentation accuracy, customs broker coordination, and carrier scheduling. - Monitor all inbound shipments; proactively communicate clearance status, holds, delays, and mitigation plans. - Advise Customer Support of any local customs holds impacting delivery timelines. - Communicate delivery schedule changes, new ship dates, and mitigation steps to stakeholders. - Coordinate with regulatory on logistics gaps and recommend process improvements. - Ensure import documentation (Commercial Invoice, Packing List, HS/HTS codes, Incoterms, etc.) is accurate and compliant. - Partner with freight forwarders, 3PLs, and couriers to secure on-time deliveries. - Collaborate with Finance and Operations on landed cost accuracy and intercompany charges. - Track lane performance, analyze costs, and recommend operational improvements. - Stay current on customs regulations and update SOPs and stakeholders accordingly. DSO/OSO (Group Account) Operational Readiness - Lead operational setup and readiness for DSOs/OSOs headquartered in Asia. - Serve as the operational point of contact for group accounts. - Drive cross-partner process improvements and operational initiatives. - Build and maintain operational dashboards. - Resolve escalations and improve overall group account experience. New Territory Expansion - Support operational planning for new North American market entries. - Evaluate logistics, customs, and fulfillment requirements for new territories. - Support system setup requirements for new territories. - Assist with risk assessments, contingency planning, and pilot execution. Travel Requirements - Up to 10% domestic and international travel Required Skills and Abilities - Bachelor’s degree in Supply Chain, Operations, Business, or related field. - 3+ years of experience in international logistics or import operations. - Strong knowledge of customs compliance, FDA and CBP regulations, HS/HTS, and Incoterms. - Experience supporting complex or multi-site customers preferred. - Strong analytical, communication, and problem-solving skills. - Ability to work independently in a fast-paced environment. - Medical device or healthcare operations experience preferred. Physical Requirements - Regular communication via phone, email, or virtual meetings. - Prolonged periods sitting and working at a computer. - May require unpredictable hours during emergencies.

United States