ABOUT THIS ROLE As a Technical Architect at Kibo, you will be responsible for leading the design and implementation of our ecommerce/OMS platform in conjunction with the technical architecture of our clients' systems and software. You will work closely with the development team, external stakeholders, and other cross-functional teams to ensure that the architecture is aligned with the business goals and strategic direction of the organization. ABOUT KIBO KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust KIBO to bring simplicity and sophistication to commerce operations and deliver experiences that drive value. KIBO's cutting-edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave™: Order Management Systems, Q1 2025 and in the IDC MarketScape report “Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment”. By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us! WHAT YOU’LL DO - Lead thorough design, development, and configuration endeavors for Commerce/ Retail (eCommerce and Order Management) applications - Collaborate, design, and development Kibo solutions that align project requirements and client business objectives - Develop code elements as needed to support Kibo Principles and/or assist with proof of concept to Project delivery teams - Lead technical and business discussions internally and externally to provide guidance and support to cross-functional teams throughout project lifecycle - Counsel Project Management teams in project planning, milestones, go-live/solution rollouts, and risk identification/mitigation to ensure deliverables are high quality and timely - Guide internal and external stakeholders through Commerce implementation and upgrade projects - Evaluate new technologies and trends and make recommendations to guide customers and project teams through Commerce/Retail projects and implementations - Develop and maintain best practices documentation and reusable frameworks to expedite project execution - Troubleshoot and resolve complex functional, deployment, or systemic issues with enterprise software applications and custom solutions - Support UAT, QA and Performance testing initiatives to meet functional and non-functional requirements

The Solutions Consultant collaborates with Account Executives and Sales Management to support the sales process by evaluating and addressing client needs related to CentralSquare software. This role involves delivering product presentations, conducting demonstrations, and formulating tailored business solutions. Job Duties: - Maintain a remote home office, including internet speed capable of supporting daily work and remote demonstrations. - Manage provided demonstration systems and hardware with current software versions and appropriate demo data. - Deliver compelling product presentations and demonstrations using scenario-based scripts and advanced techniques. - Understand client business needs and processes to tailor solutions using CentralSquare products. - Collaborate with sales teams to support the sale of assigned products and services to key accounts. - Demonstrate end-user and administrative knowledge of products including 911, CAD, Mobile, RMS, JMS, and add-ons. - Contribute product content for proposals and respond to RFPs using CentralSquare tools and resources. - Assist in developing sales strategies, plans, and product presentations. - Evaluate client systems and processes to craft effective presentation content. - Identify and resolve issues within the product sales process, including presentation content and delivery. - Maintain current product knowledge and a network of industry contacts. - Participate in conferences and trade shows to promote CentralSquare solutions. - Seek mentorship and feedback to continuously improve presentation skills, product knowledge, and sales techniques.

What We’re About At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger. Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go. Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote. Join us and help build the tools that power real-life heroes. Together, we make a difference. The Solutions Consultant collaborates with Account Executives and Sales Management to support the sales process by evaluating and addressing client needs related to CentralSquare software. This role involves delivering product presentations, conducting demonstrations, and formulating tailored business solutions. Job Duties: - Maintain a remote home office, including internet speed capable of supporting daily work and remote demonstrations. - Manage provided demonstration systems and hardware with current software versions and appropriate demo data. - Deliver compelling product presentations and demonstrations using scenario-based scripts and advanced techniques. - Understand client business needs and processes to tailor solutions using CentralSquare products. - Collaborate with sales teams to support the sale of assigned products and services to key accounts. - Demonstrate end-user and administrative knowledge of products including 911, CAD, Mobile, RMS, JMS, and add-ons. - Contribute product content for proposals and respond to RFPs using CentralSquare tools and resources. - Assist in developing sales strategies, plans, and product presentations. - Evaluate client systems and processes to craft effective presentation content. - Identify and resolve issues within the product sales process, including presentation content and delivery. - Maintain current product knowledge and a network of industry contacts. - Participate in conferences and trade shows to promote CentralSquare solutions. - Seek mentorship and feedback to continuously improve presentation skills, product knowledge, and sales techniques.

Overview of the Role WorkTango’s Employee Experience platform helps employees feel heard, valued, and recognized. As we scale, we are hiring a GTM Engineer to architect the next phase of our GTM engine: smarter systems, connected data, and automation that enables our teams to operate with greater speed and precision. This cross-functional role blends technical execution with strategic ownership. You will work across Marketing, Sales, and Customer Success to design net-new systems, integrate tools, and operationalize AI-first programs at scale. Reporting to the Marketing Director with a dotted line to the CSO, you will have visibility and influence across the entire revenue organization. The Awesome Stuff You’ll Do in This Role - The Tech Stack Architect: Own the integration between HubSpot and Salesforce, ensuring data consistency and a "single source of truth" from lead capture to deal close. - Lead Management Mastery: Design automated workflows for nurturing, routing, and scoring to ensure zero lead leakage and near-instant response times. - Content & SEO Engineering: Architect automated systems to identify high-performing SEO topics and flag existing content for ICP/Persona updates. - ABM & Outbound Engines: Build "lights-out" outbound campaigns by researching, enriching, and pushing target account lists into multi-channel sequences automatically. - AI-First Execution: Leverage AI and no-code tools (like Clay or n8n) to eliminate manual research and collapse the time between idea and execution. - Signal Monitoring: Deploy systems to monitor our TAM, SAM, and SOM for real-time buying triggers or churn risks (using signals from G2, website, and product usage). - The Data Custodian: Maintain a spotless CRM through automated enrichment and hygiene processes. - Full-Funnel Reporting: Build "boring because they’re so accurate" dashboards that connect marketing campaigns to sales outcomes and pipeline velocity. - Innovation Lab: Collaborate with GTM leaders to brainstorm experiments and engineer them into repeatable, documented processes. What You’ll Need to Be Successful in This Role - Experience: 4–6 years in B2B SaaS RevOps or Marketing Ops. You have a track record of connecting tools to directly improve pipeline. - The Stack: Technical mastery of CRM (Salesforce) and Marketing Automation (HubSpot). - Technical Skills: Proficiency in no-code/low-code automation. You are comfortable writing scripts (Python, etc.) or custom API integrations when a "pre-built" solution isn't enough. - Analytical Mindset: You don’t just build systems to collect data; you interpret that data to test hypotheses and guide the next strategic move. - Ability to turn "marketing speak" into technical specs and communicate clearly with stakeholders across Sales, Marketing, and Success. - Operational Rigor: You believe in documentation, QA checks, and change logs. Nothing breaks without you noticing first. - You stay on the cutting edge of GTM tech and are constantly asking, "How can we do this faster or better?" Bonus Points (Nice to Have) - Experience with Clay, n8n, or Agentic AI workflows. - Familiarity with ABM tools (6sense, Demandbase) or Sales Engagement platforms (Outreach, Apollo). - Advanced RevOps knowledge (multi-touch attribution, predictive scoring). - Background in HR Tech or the Employee Experience space.