POSITION SUMMARY: The Scheduling Coordinator is responsible for scheduling and monitoring teams of remote field staff across multiple states. The position includes, but is not limited to, scheduling patients for appointments with TapestryHealth Providers, coordinating field staff to facilitate telehealth visits in SNF or Acute Care Facilities. Create, maintain, and monitor both staff and Provider schedules. Work with and alongside other departments and teams to forecast and plan future schedule and staffing needs. Primary Responsibilities: - Scheduling, rescheduling, and canceling patient appointments as required - Proactively identify and resolve scheduling conflicts - Continually assess staffing needs - Keep stakeholders informed of scheduling changes and answer scheduling queries via email, phone, or teams chat - Provide and maintain a professional relationship with clients, team members, and other outside vendors at all times - Prepare patient charts for upcoming Provider appointments - Prepare spreadsheet for the insurance scrubbers - Support EHR password maintenance process - Continual maintenance of insurance scrub list requests and password checks to support scrub process - Support IPV reconciliation process (closing appointments, deletion of notes, patient opt outs, patient reconciliation) - Coverage for scheduling supervisor as needed (meetings, tasks, etc) - Other duties as assigned MINIMUM REQUIREMENTS: - High School Diploma or equivalent - Experience in the health care field - Exceptional organizational skills and ability to multi task - Technically savvy: Proficiency with computers and apps - Proficient in Microsoft Word, Excel basics This remote position follows a location-based compensation structure. The posted salary range represents the potential pay range across various U.S. geographic markets. Actual compensation will be determined based on the candidate’s primary work location, experience, qualifications, and internal equity considerations, in accordance with applicable pay transparency laws.

Cleanleaf Energy is seeking a Regional Manager to join our Operations team! Teamwork, integrity, a passion for sustainable energy and an ability to generate and manage change is what drives our company’s success. We are seeking an experienced, motivated and well-organized professional whose dedication and leadership will help propel the company to achieve its most important goals. This role can be performed remotely within the United States, with minimal travel as required. Notice to CO, MN, and PA applicants: You may redact schooling dates from your resume before attaching the document to your application. About the Position: This position will report to the VP of Operations and will be part of the Cleanleaf Operations team. The Regional Manager is the business manager for their region and is responsible for all O&M activity in their assigned region of operations. Additionally, the Regional Manager is the primary point of contact for customers in the region. Position Responsibilities Include, But Are Not Limited To: Safety Duties and Responsibilities: Safety is a core value in Borrego Solar and the Regional Manager must: - Read, understand and sign all safety procedures. - Lead regular safety meetings ad required. - Ensure every employee within reporting structure attends weekly safety meetings. - Ensure every employee has received all required PPE. - Ensure every employee has received all required safety training. - Ensure every employee within reporting structure, has read, understood and signed all safety procedures. - Ensure every safety incident is reported. - Ensure every safety incident is fully investigated, documented and corrective actions are implemented. - In collaboration with the VP of Operations and the other Regional Managers, define and foster a strong EHS culture in the Operations department. - In collaboration with the VP of Operations and the other Regional Managers, define the standard PPE type, make, and quantity provided to the field employees. - In collaboration with the VP of Operations and the other Regional Managers, define the minimum EHS training required for each field employee. Position Responsibilities will include but not be limited to: - Demonstrate integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis. - Supervise, lead and train all operations team members in the region, meeting regularly with direct reports to review their progress in meeting personal, regional and departmental goals and objectives. - Ensure that work being performed in the region meets or exceeds Cleanleaf standards. - Ensure that all company and departmental Standard Operating Procedures (SOPs) are being followed. - Ensure that the Cleanleaf Operations department is meeting all contractual obligations. (e.g. performance and availability guarantees, preventive maintenances, reactive response times, landscape management, panel washes, non-conformity correction, customer notification, etc.). - Ensure that Cleanleaf is meeting all local, state and federal regulations required to operate in the region. - Track and report to both management and customers on the progress of pending work, work in progress, and completed work. - Prepare management reports on medium and longer-term issues. - Respond to and resolve customer requests (e.g. warranty claims, site upgrades, technical support etc.). - Price, develop and submit proposals to customers for out of scope work. - Obtain quotes, develop and submit PO’s for subcontracted work within the CMMS platform. - Manage designated region to meet profit and cost targets set in defined budgets. - Interface with SCADA/DAS system to understand onsite issues with the ability to communicate to both management and customers. - Review and comment on Case documentation to ensure that Cleanleaf standards are met and the customer receives a complete and detailed report. - Act as escalation point for technical or customer issues that are not successfully resolved by direct reports. - Such other duties and responsibilities as may be determined by the VP of Operations. Required Skills and Experience: The following qualifications are required to successfully perform this role: - Bachelor's degree or equivalent industry experience. - Proven experience as business manager or relevant role. - Ability to communicate in English both orally and writing. - Excellent organizational and leadership skills. - Outstanding communication and interpersonal abilities. - Thorough understanding of diverse business processes and strategy development. - Excellent knowledge of MS Excel, Word and CMMS systems. Softwrench experience is a plus. - Proven experience understanding and implementing OSHA regulations. - Knowledge of human resource management principles and procedures. - Knowledge of basic economic and accounting principles and practices. - Knowledge of office administrative procedures. - Knowledge and understanding of solar plant construction and comprehension of how onsite equipment interacts with the overall plant. Working Conditions: A Regional Manager will be required to work under the following conditions: - May be required to travel up to 25% of the time. - Required to work in office conditions the rest of the time (remote is acceptable for this role). - Required to work in field conditions as needed. - Work in a fast changing environment which may require quick decisions with limited processes and procedures. Physical requirements: This position has the following physical requirements: - Ability to drive a vehicle. - Ability to stand for long periods of time. - Ability to walk distances up to 5 miles in a day. - Ability to receive detailed information through oral communication, and to make the discriminations in sound. - Required to have visual acuity which includes depth perception. - Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Direct reports: The following positions report to the Regional Manager. - Area Supervisor - Solar Electrician - Solar Technician 3 - Solar Technician 2 - Solar Technician 1 Compensation: Cleanleaf Energy’s approach to compensating our employees is unique and progressive. We offer a casual community-based workplace that is upbeat and hardworking. We strive for quality workmanship and place a large emphasis on customer satisfaction. We promote from within and are seeking career-minded individuals, looking to advance in the growing photovoltaic industry. We offer pay commensurate with experience, along with excellent benefits including: - Competitive base salary - Potential for bonuses - Comprehensive benefits package including dental, vision, health, life, and disability insurance - Self-managed time off policies for exempt/salaried positions - 401(k) plan with company match and immediate vesting - Continuing education and professional development assistance The targeted pay scale for this role is $142,000 - $162,000 annually. Actual compensation will be based on an assessment of factors including the successful candidate's experience, skill, and other job-related factors. Cleanleaf Energy provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, Cleanleaf complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. EEO M/F/D/V A NOTE TO THIRD-PARTY RECRUITERS Cleanleaf’s HR team coordinates all recruiting and hiring at our company. Cleanleaf does not accept unsolicited resumes from third-party recruiters, staffing firms, or related agencies. Resumes are only accepted from third-party recruiters, staffing firms, or related agencies if a signed agreement is in place AND if external recruiting assistance is authorized by the HR team for a specific position. All unsolicited resumes will be considered the property of Cleanleaf. Cleanleaf is not responsible for any fees related to unsolicited resumes.

Company Information Clinical Ink is the global life science company that brings data, technology, and patient science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in Philadelphia, PA, Winston Salem, NC, and Iowa City, IA, Clinical Ink is rewriting the clinical development experience. Job Description Clinical Ink is seeking a Director, Support Operations to join our Support Operations team based remotely across the United States. In this role, you will be responsible for overseeing a team that delivers exceptional technical and customer support to sponsors, site users, and study particpants. You will hire, develop, and manage team members while ensuring the appropriate staffing coverage and equipping the team with training, tools, and documentation needed to succeed. The ideal candidate will drive operational excellence in a high-volume, high-availability support environment by managing ticketing and escalation processes, establishing KPI-driven performance standards, and leading continuous improvement initiatives. This role will also focus on optimizing support processes, leveraging AI and knowledge management to increase efficiency, identifying support trends, and partnering with internal teams to ensure product support readiness for new releases and an exceptional end-user experience. The Director, Support Operations' responsibilities include: - Manage, support, and develop Product Support, Escalation Support, and Data Change employees by: - Interviewing, hiring, training, managing, and terminating employees. - Managing employee schedules to ensure appropriate coverage based on volumes and geographic variability within the customer base. - Providing employees with continuous feedback and development opportunities. - Ensuring appropriate training, documentation, and tools are made available and continually refreshed for use by Product Support employees. - Provide world class delivery of problem resolution to customers and end-users, including, but not limited to, Sponsors, CRO customers, site users, and study participants by establishing and meet/exceed best-practice methodologies and metrics-based KPIs in a global, high-volume, high-availability, support environment. - Drive efficiencies and standardization in Product Support processes/ procedures to optimize the customer and employee experience. Implement AI, as appropriate, to drive efficiency and lower time to full capacity for new hires. - Develop and manage a robust process for identifying technical and customer service related training needs and management of knowledge base. - Oversee ticket handling and escalation process in accordance with established documentation, procedures, and service level agreements to ensure a positive customer experience. - Develop, manage, and lead continuous process improvement strategies and initiatives to enable staff success. - Ensure all client and internal escalations are addressed in a timely and efficient manner providing corrective documentation when needed/required. - Identify and analyze trends to continuously improve and ensure a remarkable end-user experience producing consistently high site user, study team, study participant, and sponsor satisfaction. - Inform internal teams and management of active trends, process issues, and end user experiences, lending insight based on technical and product support experience. - Ensure Product Support readiness for all product releases. - Complete other projects/tasks/activities as needed or assigned. Qualifications - Bachelor’s degree or equivalent technical education and experience - Minimum of 7 years of customer support management experience. - 7-10 years of customer support and troubleshooting experience required. - At least 1 year experience in executing clinical trials or working in a health care setting. - Experience with connected devices preferred. - Excellent written and verbal communication skills. - Ability to handle stressful situations and respond in a calm/collected manner. - Education and experience with process improvement methodologies. Additional Information Clinical ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. www.clinicalink.com ​

• Managing the execution of medical affairs operations, investigator initiated clinical studies, post-marketing clinical studies and post-trial access programs • Overseeing the review, monitoring, and adherence to clinical protocols • Providing oversight of clinical affairs programs across all functional areas of the drug development process • Developing the subject recruitment/retention strategy and related initiatives • Overseeing TMF set-up, ongoing quality review, and final reconciliation of study documents • Developing training materials for the program team, investigational sites, and vendors • Collaborating with counsel to negotiate and draft contracts and agreements with CROs/vendors and clinical sites