• Trabajar con cliente Mexicano. • Identificas prospectos y/o nuevas oportunidades de negocio. • Realizas seguimiento y gestión comercial. • Suministras información veraz y confiable a los prospectos y/o clientes. • Garantizas el cumplimiento de las políticas comerciales definidas.

• Support scheduling for primary care practices. • Answer inbound patient scheduling calls based on department service level goals and address their concerns in a satisfactory manner. • Communicate with patients to schedule, re-schedule and/or cancel their primary care provider appointment requests accurately by following practice scheduling protocols and tools. • Accurately collects and performs data entry of all required patient demographic and insurance information. • Use professional communication etiquette and listening skills to assist patients with their scheduling needs. • Build a safe and trustworthy environment with patients by utilizing both scripted and non-scripted communication methods. • De-escalate situations involving dissatisfied customers, offering patient assistance and support. Escalate any problems that may arise to management. • Utilize and maneuver between several different software systems using dual monitors. • Maintain accurate and up-to-date information in the documentation system. • Maintain confidentiality of account information and provide exceptional customer service to all clients. • Assist with other projects as assigned by management.

​ Join a mission-driven team supporting nonprofit organizations through meaningful donor engagement. If you're passionate about making a difference and thrive in a remote work environment, we want to hear from you. What You'll Do: - Handle inbound and outbound donor calls - Accurately log call details and donor information - Deliver friendly, professional support - Share program information as needed - Consistently meet performance benchmarks - 1099 Contract Position (No Taxes Withheld) ​ ​ Requirements ​ What You’ll Need: Basic Requirements: - High school diploma or GED - 6 months remote or 1 year on-site experience - Solid communication skills - Microsoft Office proficiency - Quiet home setup and flexible schedule - Must reside in the United States - Background check is required Technology Requirements: - Windows 11 ONLY – No Chromebooks or Apple - 16 GB RAM computer is preferred - Dual monitors (optional during application) - Noise-canceling USB headset (optional during application) - Hardwired internet connection (optional during application) Benefits Why You'll Love It: Set your own hours Work from the comfort of home Please Note: We are not accepting applicants from the following states: California, Delaware, Louisiana, Massachusetts, South Dakota, Vermont, West Virginia, Wyoming If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!

Job Description and Requirements The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 IKEA-RBFCU Pkwy., Live Oak, Texas 78233. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas. To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. - Must have a reliable home internet provider to hard wire a connection to (Ethernet cable provided). - Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment. Bilingual in Spanish and English? Candidates can earn an additional $2.00 differential upon the successful completion of the RBFCU Bilingual Spanish/English certification. As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound channels (phone and video chat). You’ll provide exceptional service while you process and finalize a variety of consumer loans, and you’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life. You’ll have the opportunity to demonstrate your initiative and learn and grow with our Path to Promotion and award-winning Learning and Development program. If you have a passion for helping others, a career with RBFCU may be just for you. Essential Functions and Responsibilities: - Fulfill member and prospective member loan applications and inquiries and finalize/fund various types of consumer lending loans. - Provide enthusiastic, professional, quality, prompt and courteous service to members and others as appropriate. - Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU. - Process paperwork, and collect fees required to complete title work. - Inform members of loan decisions and provide information for ancillary loan products. - Maintain current working knowledge of RBFCU policies and procedures and regulatory laws. - Include appropriate people in decision-making process and make timely and informed decisions. - Accept responsibility, follow through on commitment, and react well under pressure. - Strive to meet or exceed department standards. - All other duties as assigned (Note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice). Requirements: - High School Diploma or G.E.D. - A minimum of 9 months financial institution experience or 2 years customer service experience - Must be proficient in utilizing PC, software, Microsoft applications, and other office equipment (type 25 words per minute and 10 key by touch) - Possess excellent organizational, time management, and interpersonal skills - Ability and desire to work well in a team environment and develop strong working relationships with external parties - Must be able to work a flexible Monday-Saturday schedule (Hours of operation: Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.) Preferred: - Bilingual (English/Spanish) All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.