Billing SpecialistJob Overview Position Summary We are seeking a detail-oriented Billing Specialist to join our Revenue Cycle team. The Billing Specialist will be responsible for generating invoices, maintaining billing records, resolving billing discrepancies, and ensuring timely processing. This role requires strong organizational skills, attention to detail, and the ability to work cross-functionally with internal teams. Key Responsibilities - Generate and process invoices in accordance with company policies and contract terms - Review billing data for accuracy and completeness prior to invoice submission - Maintain billing schedules, records, and documentation - Resolve billing discrepancies, disputes, and customer inquiries in a timely manner - Collaborate with all internal teams to ensure correct billing handling - Monitor accounts receivable balances and assist with collections when necessary - Reconcile billing accounts and identify inconsistencies or errors - Assist with month-end closing processes - Maintain compliance with company financial procedures and internal controls - Support process improvements and automation initiatives within the billing function Required Qualifications - Understanding of responsibility to operate ethically in all day-to-day work - High School Diploma or GED Certification - Strong attention to detail and organizational skills - Excellent communication and customer service skills - Ability to manage daily tasks and meet deadlines Preferred Qualifications - Proficiency with Microsoft products - Experience with high-volume or high-stress environments - Process improvement or automation experience Key Competencies - Analytical and problem-solving skills - Accuracy and attention to detail - Time management and prioritization - Collaboration and cross-functional communication - Customer-focused mindset Additional Job Description Information Benefits - Compensation starts at $18/hr - Health, dental, and vision insurance - 401(k) with company percentage match - Paid time off and company holidays EEO Statement: MGA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.

Role Description Acadia Healthcare is seeking remote Admissions Services Specialists to support our Acute Behavioral Health Facilities from coast to coast. This position is 100% remote. - Ability to verify benefits information for assigned facility. - 1 weekend day shift Friday, Saturday, Sunday. - Experience monitoring and processing patient referrals (may include fax referrals). - Respond to inquiries about facilities within policy timeframes. - Support Acadia Healthcare admissions departments throughout the country. As one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. This person will be supporting Acadia Acute Admissions departments around the country in a remote capacity. ESSENTIAL FUNCTIONS: - Manage Referral Management Portals. - Monitor all faxed referrals. - Monitor all webforms and call center handoffs/rollover referrals. - Utilize facility admissions/exclusionary criteria to process incoming types of referrals. - Respond to inquiries about the facility within facility policy timeframes. - Document calls inside of Salesforce and follow-up as needed. - Complete Prior Authorization. - Pre-Admit the patients in billing system. - Coordinate with local admissions department regarding bed availability. - Facilitate intake, admissions, and utilization review process for incoming patients. - Perform insurance benefit verifications, disseminating the information to appropriate internal staff. - Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations for referrals. - Coordinate admission and transfer between levels of care within the facility. - Communicate projected admissions to designated internal representative in a timely manner. - Ensure all medical admission documentation is gathered from external sources prior to patient admission and secure initial pre-authorization for treatment and admission. STANDARD EXPECTATIONS: - Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. - Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team. Qualifications - Bachelor’s or Master’s degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field; in some states, RN, LVN/LPN. - Knowledge of admission/referral processes, techniques, and tools. - Familiarity with behavioral health issues and services. - Solid understanding of financial principles and insurance reimbursement practices. - Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application. Requirements - Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates. Supervisory Requirements - This position is an Individual Contributor. Equal Employment Opportunity We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position coordinates and facilitates patient billing and collection activities in one or more assigned areas of billing, payment posting, collections, payor claims research, and other accounts receivable work. Works as a member of a team to ensure reimbursement for services in a timely and accurate manner. Core Functions - May be assigned to process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and/or payment plans in an accurate and timely manner, meeting goals in work quality and productivity. Coordinates with other staff members and physician office staff as necessary to ensure correct processing. - As assigned, reconciles, balances and pursues account balances and payments, and/or denials, working with payor remits, facility contracts, payor customer service, provider representatives, spreadsheets and the company’s collection/self-pay policies to ensure maximum reimbursement. - May be assigned to research payments, denials and/or accounts to determine short/over payments, contract discrepancies, incorrect financial classes, internal/external errors. Makes appeals and corrections as necessary. - Builds strong working relationships with assigned business units, hospital departments or provider offices. Identifies trends in payment issues and communicates with internal and external customers as appropriate to educate and correct problems. Provides assistance and excellent customer service to these internal clients. - Responds to incoming calls and makes outbound calls as required to resolve billing, payment and accounting issues. Provides assistance and excellent customer service to patients, patient families, providers, and other internal and external customers. - Works as a member of the patient financial services team to achieve goals in days and dollars of outstanding accounts. Reduces Accounts Receivable balances. - Uses systems to document and to provide statistical data, prepare issues list(s) and to communicate with payors accurately. - Works independently under general supervision, following defined standards and procedures. Reports to a Supervisor or Manager. Uses critical thinking skills to solve problems and reconcile accounts in a timely manner. Qualifications - 1 year patient financial services (Central Billing) or medical claims experience (clearly reflected in attached resume). - Experience with submitting appeals and understanding of EOB. - General knowledge of codes used for claim processing. - High school diploma/GED or equivalent working knowledge. - Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. - Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. - Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. Requirements - This can be a remote position if you live in the following state(s) only: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NY, NM, NV, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, WY. - Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Preferred Qualifications - Work experience with the Company’s systems and processes is preferred. - Previous cash collections experience is preferred. - Additional related education and/or experience preferred. Benefits - Estimated Pay Range: $18.02 - $27.03 / hour, based on location, education, & experience. - Innovation and highly trained staff. - Banner Health recently earned Great Place To Work® Certification™.

• Generate, review, modify, and send invoices accurately and on time, including one-time and usage-based billings. • Create and manage subscriptions, sales orders, and estimates in NetSuite; terminate or modify subscriptions as needed. • Apply customer payments, manage refunds/credits, and reconcile billing records with accounts and financial statements. • Investigate and resolve billing discrepancies, Paystand issues, and payment transaction mismatches promptly. • Ensure proper suspension of product access for cancellations and manage tax exemptions. • Respond to customer inquiries regarding invoices, payments, and billing issues, providing professional and timely support. • Partner with customer service, sales, finance, and operations teams to resolve issues, implement process improvements, and maintain accurate financial reporting. • Identify opportunities to streamline billing processes, enhance efficiency, and implement automation where applicable. • Stay updated on industry best practices and emerging technologies related to billing and invoicing.