• Lead video and phone consultations via Google Meet • Diagnose complex U.S. expat tax situations and quote fees accurately on the fly • Move warm leads to signed engagement letters • Maintain a high conversion rate to earn priority in the lead rotation

About US SnappyCX is a dynamic and innovative company at the forefront of the BPO industry providing talent outsourcing. Join us on this exciting journey as we redefine the benchmarks for excellence in talent-centric solutions. Role Overview Our client is hiring Seasonal Tax Support Professionals to assist during peak and high-volume tax seasons. This is a contract-based role , with workload dependent on seasonal demand. The primary focus of this role is U.S. tax preparation . Depending on experience, skills, and business needs, team members may also support light tax-related data entry and administrative tasks . Key Responsibilities Prepare individual and/or business tax returns in compliance with U.S. tax laws and regulations Review financial records and supporting tax documents for accuracy and completeness Perform light tax-related data entry and administrative support tasks Enter, review, and verify tax data accurately in internal systems Ensure compliance with IRS guidelines and internal quality standards Meet deadlines during high-volume tax periods Communicate clearly with internal teams regarding task status and documentation needs Requirements

• Organizing transaction data and compiling nexus information (with supervision). • Updating tax software and broadly overseeing the sales tax permit application process. • Communicating effectively with your clients. • Helping address any new needs or concerns that arise for clients to ensure a wonderful experience working with you. • Managing changes to existing client accounts in the areas outlined above. • Supporting existing clients and their Sale Tax Accountants for issues regarding tax settings, new platforms, permits, and offboarding. • Testing tax collection settings on sales platforms for new permit start or end dates. • Managing permit closure information and final billings for offboarding clients. • Being the primary point of contact for billing-related changes or issues for all clients. • Identifying and implementing improvements to the onboarding process for existing clients.

• Working with clients to procure data related to acquisition or construction and to ensure client satisfaction • Analyze construction cost ledgers, contractor payment applications, and other cost documentation and reconcile to accounting records • Perform takeoffs utilizing blueprints and perform physical site inspections • Estimate unit costs utilizing costing manuals such as RS Means and Marshall & Swift • Determine the appropriate tax life for each component of a building in accordance with IRS Regulations • Understand and utilize the tangible property regulations and the application of the regulations to various projects • Write reports and prepare schedules that support findings from analysis • Analyzing property data and real estate income and expense statements • Understanding of real estate appraisal valuation methodology and concepts • May perform administrative support functions, client communication letters, request forms, etc. • Research and report writing skills