This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is actively hiring qualified professionals to help veterans and their families understand and access important supplemental benefits. This mission-driven remote opportunity offers the flexibility to work from home while building a meaningful career with strong long-term growth potential. All client appointments are scheduled in advance and requested by the individuals we serve. There is no cold calling, prospecting, or door-to-door outreach required. - Conduct scheduled virtual consultations with veterans and their families via Zoom - Clearly explain supplemental life, accident, and health benefit options - Guide clients through the enrollment process and provide post-enrollment support - Maintain accurate and compliant digital client records and follow-up communications - Participate in weekly training sessions, team development calls, and leadership workshops Qualifications - Experience in benefits advising, client service, or consultative sales - Strong virtual communication and relationship-building skills - Organized, mission-driven, and coachable professionals - Comfortable using Zoom, CRM platforms, and digital documentation systems - Personal connection to or passion for serving the veteran community Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a functioning webcam Benefits - 100% remote work environment available to U.S.-based professionals - Flexible scheduling options - Warm, pre-qualified client appointments provided – no cold outreach required - Weekly pay through a commission-based structure - Vested renewals that provide long-term income growth - Full licensing support and professional training - Monthly and quarterly performance bonuses - Equity opportunity for qualifying team members - Clear advancement pathways and leadership development programs - Supportive team environment that values veterans and military families

• System Design, Troubleshooting & Administration • Maintain, monitor, and support PeopleSoft components including WebLogic, Tuxedo, Process Scheduler, Integration Broker, and Application Messaging • Support PeopleSoft environments running on Oracle UNIX, Windows, and Oracle Infrastructure • Apply Tax Updates using PUM and Change Assistant • Install and configure PeopleTools components • Manage security administration for HR systems and applications • Monitor system performance and services across all PeopleSoft environments

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Support Team Lead - Enterprise & Data is a hands-on leadership role responsible for driving excellence in technical support for enterprise and data-focused clients. This role combines team development, advanced problem-solving, and AI-enabled workflows to deliver high-quality, data-driven support. You will lead complex escalations, mentor team members, and partner closely with Engineering and Product teams to improve processes and customer outcomes. - Lead and develop a high-performing support team through coaching, quality reviews, and skill-building initiatives. - Own Tier 2+ escalations, managing complex enterprise and data-related cases while maintaining direct involvement in key tickets. - Apply SQL and AI tools to investigate, validate, and resolve technical issues with speed and precision. - Communicate clearly and confidently during high-severity incidents, providing impact assessments and mitigation plans. - Build and maintain structured documentation, playbooks, and workflows to standardize support processes. - Partner with Product, Engineering, and Customer Success teams to translate recurring support insights into product improvements. - Monitor support metrics including SLA adherence, CSAT, and productivity, identifying opportunities for automation and operational improvement. Qualifications - 3-5+ years of experience in SaaS support, technical support, implementation, or a customer-facing technical role. - 1-3+ years of leadership, mentoring, or team development experience. - Advanced SQL proficiency including joins, subqueries, aggregation, and data validation workflows. - Demonstrated ability to leverage AI tools for investigative efficiency, with critical evaluation of AI-generated insights. - Strong analytical reasoning, pattern recognition, and systems thinking skills. - Executive-level written and verbal communication skills. - Experience building scalable playbooks, workflows, and operational processes. - Preferred: experience supporting data-heavy or compliance-driven products, enterprise or highly regulated customers, and familiarity with ticketing systems such as HubSpot Service Hub. Requirements - 3-5+ years of experience in SaaS support, technical support, implementation, or a customer-facing technical role. - 1-3+ years of leadership, mentoring, or team development experience. - Advanced SQL proficiency including joins, subqueries, aggregation, and data validation workflows. - Demonstrated ability to leverage AI tools for investigative efficiency, with critical evaluation of AI-generated insights. - Strong analytical reasoning, pattern recognition, and systems thinking skills. - Executive-level written and verbal communication skills. - Experience building scalable playbooks, workflows, and operational processes. - Preferred: experience supporting data-heavy or compliance-driven products, enterprise or highly regulated customers, and familiarity with ticketing systems such as HubSpot Service Hub. Benefits - Comprehensive health coverage including medical, dental, and vision. - 401(k) retirement plan with employer match. - 100% remote and flexible work environment. - Generous parental leave and discretionary time off. - Opportunities to shape processes and lead a high-performing team in a collaborative environment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description DZYNE Technologies is building a highly skilled team that thrives in the operation and support of Unmanned Aircraft Systems in a rapid development environment where aircraft progress from design, fabrication, assembly, and flight in a short period of time. The successful candidate will be a highly organized self-starter who has direct, hands-on experience providing subject matter expert support to operating customers. Field Service Representatives (FSR) at CONUS and OCONUS locations provide maintenance and support services for all the aircraft systems and serve as the link between deployed operating units and DZYNE. FSR support is required twelve (12) hours per day, seven (7) days per week OCONUS. Qualifications - DoD Secret security clearance or higher with a current background investigation - Must have a valid FAA Class 3 medical certificate (or able to meet standards) - Previous payload maintenance experience highly preferred; prior experience with WESCAM MX-15 desired - A high degree of computer literacy: prior experience with software/hardware installation, knowledge of computer networking to include TCP/IP, Ethernet, and fiber optics - Experience in avionics and electronics, including wire harness fabrication, basic soldering and understanding of engineering drawings, blueprints, and test procedures - Experience in aircraft networks, various datalinks, Vortex, and SATCOM communications - Experience with COMSEC equipment and procedures Requirements - Must meet minimum military health standards for worldwide deployment - Supports forward-deployed or training activities and operations - Performs analysis of system operations and provides associated analysis reports or documentation back to the home office - Completes hardware and accessory installation, software connectivity, technical issues, and equipment interconnectivity - Performs testing, repairing, removing and replacing parts, loading software and firmware for systems, subsystems, equipment, and components - Performs a wide variety of integrity testing and interviews customers to gather information about problems - Prepares and presents a wide variety of incident/performance reports to the customer and to the service delivery manager - Provides advice and a wide variety of complex onsite training for customer support personnel Benefits - Comprehensive healthcare benefits package - Base dental, vision, life, accident, disability, and other core benefits fully covered by DZYNE - Paid time off and paid holidays - 401(k) plan with an employer match and immediate vesting Working Conditions The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment, to warehouse and other facilities. Personnel should expect to travel to various flight operations locations within the United States, in addition to overseas locations, both of which may experience complex living and working conditions. Personnel may be exposed to austere, deployment-type conditions and shared living spaces, including military-style accommodations, such as tents or manufactured b-huts with multiple personnel per room, along with military-style meals. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: - Must have the ability to stoop, stand, climb, and lift a minimum of 35-50 lbs. - Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine - Involves movement between departments, floors, and worksites to facilitate work Work Authorization Requirement Candidates must be legally authorized to work in the United States. Due to the requirements of the government contract associated with this position, candidates must be U.S. citizens. Proof of citizenship will be required as part of the hiring and clearance process. Salary $45 -$55 / hour. Salary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high-demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus. Company Description DZYNE Technologies is leading the future of autonomous defense. Based in Irvine, California, we develop and manufacture advanced airborne and ground-based defense solutions deployed in over 50 countries. Backed by U.S. Government Programs of Record, our technologies are field-proven, scalable, and production-ready.