• Call hygienists who've signed up to give them a warm welcome and platform overview • Answer questions about Teero, temping, and how shifts work • Verify basic credentials and help them complete their profiles • Share your own temping experience to make them comfortable and excited

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Customer Relationships Senior Specialist serves as a senior subject-matter expert responsible for overseeing the daily operations, technology systems, and process improvement initiatives that support the Customer Relationships team. This role leads support for our call systems and communication technology, strengthens cross-functional relationships, and ensures high-quality support for our camp program team and customers. The Senior Specialist works independently with limited supervision, manages complex issues, contributes to operational strategy, and provides training and guidance to junior team members. This is a Remote position available in the United States. Only candidates located in CST or EST will be considered. This person will be expected to begin work at 6:00am EST, weekend flexibility required. - Provide expert customer support and leadership, including advanced troubleshooting, root-cause analysis, escalation handling, and acting-supervisor coverage to ensure consistent service standards. - Improve operations through data and process insights, analyzing system and workflow metrics to deliver recommendations that enhance efficiency, service quality, and technology usage. - Drive high-quality customer experiences through collaboration, partnering cross-functionally to align on service expectations, identify issues, improve processes, and support both internal teams and external customers effectively. Qualifications - HS diploma or equivalent - Required - Bachelor's Degree - Preferred - 4 years of experience in a customer service support function - Required Requirements - Strong analytical, communication, and technical skills — experienced in analyzing data, identifying trends, presenting insights, and using Microsoft Office and reporting tools to drive customer and team performance improvements. - Highly organized, detail-oriented, and adaptable — able to manage multiple priorities in fast-paced environments while ensuring accuracy, quality, and effective problem-solving. - Collaborative leader and independent contributor — skilled in coaching others, supporting continuous learning, and exercising sound judgment in ambiguous or time-sensitive situations. Benefits - Medical, dental, and vision insurance - Paid vacation, sick, holiday, and parental bonding leave - 401(k) retirement plan - Long-term and short-term disability insurance - Life insurance - Money-saving discounts and financial planning tools - Tuition assistance and education coaching - Caregiving support and resources for the children and adults in your family.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Customer Relationships Senior Specialist serves as a senior subject‑matter expert responsible for overseeing the daily operations, technology systems, and process improvement initiatives that support the Customer Relationships team. This role leads support for our call systems and communication technology, strengthens cross‑functional relationships, and ensures high‑quality support for our camp program team and customers. The Senior Specialist works independently with limited supervision, manages complex issues, contributes to operational strategy, and provides training and guidance to junior team members. This is a Remote position available in the United States. Only candidates located in CST or EST will be considered. This person will be expected to begin work at 6:00am EST, weekend flexibility required. - Provide expert customer support and leadership, including advanced troubleshooting, root‑cause analysis, escalation handling, and acting‑supervisor coverage to ensure consistent service standards. - Improve operations through data and process insights, analyzing system and workflow metrics to deliver recommendations that enhance efficiency, service quality, and technology usage. - Drive high‑quality customer experiences through collaboration, partnering cross‑functionally to align on service expectations, identify issues, improve processes, and support both internal teams and external customers effectively. Qualifications - HS diploma or equivalent - Required - Bachelor's Degree - Preferred - 4 years of experience in a customer service support function - Required Requirements - Strong analytical, communication, and technical skills — experienced in analyzing data, identifying trends, presenting insights, and using Microsoft Office and reporting tools to drive customer and team performance improvements. - Highly organized, detail‑oriented, and adaptable — able to manage multiple priorities in fast‑paced environments while ensuring accuracy, quality, and effective problem‑solving. - Collaborative leader and independent contributor — skilled in coaching others, supporting continuous learning, and exercising sound judgment in ambiguous or time‑sensitive situations. Benefits - Medical, dental, and vision insurance - Paid vacation, sick, holiday, and parental bonding leave - 401(k) retirement plan - Long-term and short-term disability insurance - Life insurance - Money-saving discounts and financial planning tools - Tuition assistance and education coaching - Caregiving support and resources for the children and adults in your family.

Hazel Health & Little Otter have joined forces to deliver comprehensive services to the children and families we serve, learn more here. By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life. Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will - Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families. - Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise. - Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference. Check us out at Hazel Health Careers. The Role: The Provider Onboarding and Credentialing Associate is responsible for managing the administrative functions related to onboarding, credentialing, and ongoing maintenance of Hazel Health’s provider network. The associate partners closely with internal teams and external vendors to deliver a smooth onboarding experience, ensuring compliance with regulatory standards and support network readiness to ensure high-quality patient care. Please note that this is a contract role. Location: Remote Pay rate: $40/hour What You’ll Do: Provider Onboarding & Activation - Coordinate end-to-end onboarding for new providers, ensuring timely setup across all required platforms and systems - Collect, track, and proactively follow up on outstanding or incomplete documentation to maintain compliance and onboarding timelines - Accurately enter, update, and maintain provider records in Salesforce and CertifyOS, ensuring data integrity and completeness - Activate providers in alignment with confirmed start dates to ensure operational readiness Provider Credentialing - Manage and monitor credentialing applications to ensure completion prior to providers’ tentative start dates - Create, update, and maintain accurate provider records and CAQH profiles to support credentialing and payer enrollment processes - Collaborate and coordinate with Hazels’ CVO to ensure that SLA’s are met and provider’s credentials remain compliant If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway. We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AL, AZ, AR, CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, IA, KY, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, OH, OR, PA, RI, SC, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift. We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.