Role Description We are seeking a proactive and technically skilled Learning Solution Support Assistant to join our team. In this role, the successful candidate will provide technical support for the organisation's learning platforms, systems, and digital training tools. The role involves maintaining system functionality, supporting users, and ensuring that learning technologies operate efficiently to support training delivery and organisational development initiatives. The successful candidate will work closely with internal teams to troubleshoot system issues, support platform administration, and ensure the reliability of learning and information systems. Job Responsibilities - System Support: Provide technical support for learning platforms, digital tools, and related systems to ensure smooth operation and accessibility for users. - Network & Infrastructure Support: Assist in maintaining network connectivity and resolving basic networking issues affecting learning systems and digital platforms. - Server Management: Support the administration and maintenance of Microsoft Windows servers and assist with routine server monitoring and troubleshooting activities. - Database Support: Assist with database management activities including database creation, running queries, system backups, and maintaining database integrity using MSSQL. - User Support: Provide technical assistance to internal users, addressing system-related concerns and ensuring issues are resolved promptly. - System Monitoring & Maintenance: Monitor system performance and assist in identifying potential technical issues to ensure minimal disruption to learning operations. - Collaboration: Work with internal teams and external vendors where necessary to support the implementation and maintenance of learning technology solutions. Qualifications - Bachelor’s degree in Computer Science, Information Technology, or a related field. Requirements - Relevant experience in IT support, systems administration, or learning technology support will be an advantage. - Good knowledge of computer operating systems. - Good knowledge and hands-on experience in computer networking and network technologies. - Good knowledge of Microsoft Windows servers (knowledge of other server technologies will be an added advantage). - Working knowledge of databases such as Microsoft SQL Server, including database creation, query execution, management, and backup processes. - Knowledge of programming languages will be an added advantage. - Strong verbal and written communication skills. - Strong analytical and decision-making abilities. Key Competencies - Problem Solving: ability to diagnose technical issues and provide practical solutions in a timely manner. - Attention to Detail: ensures system configurations, database processes, and technical tasks are carried out accurately. - Communication: ability to clearly explain technical issues and solutions to both technical and non-technical users. - Collaboration: works effectively with team members and stakeholders to maintain reliable system operations. - Adaptability: ability to work in a dynamic environment and respond to evolving technology and support needs.

• Identify capability gaps and future skill requirements through data analysis and stakeholder engagement. Translate insights into integrated learning and development plans. • Create and deliver engaging learning experiences using modern methodologies and digital tools. • Partner with P&C and business leaders to embed performance frameworks, tools, and practices that drive clarity, accountability, and growth. • Support employees and line managers in navigating the people growth framework, development opportunities and learning programs. • Provide coaching and support to employees and line managers to enhance performance and accelerate growth. • Use analytics to measure learning impact, performance trends, and development outcomes. Recommend improvements based on evidence. • Work closely with managers and leaders to align talent development initiatives with business priorities.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're creating this role because the way we work is changing — and that kind of change doesn't manage itself. As our Organizational Change Coach, you'll help the ELS department navigate the shift toward AI-driven ways of working: - Identify where friction originates and redesign processes built for a different reality. - Help teams adapt without losing the delivery discipline that makes us reliable. - Engage credibly with C-level stakeholders when cross-team or strategic issues need to surface. You'll be close enough to the product to understand context. What You'll Do - Coach product owners and team leads on backlog health, prioritization discipline, and scope management in a fast-changing environment. - Help teams maintain flow and predictability when priorities shift. - Support teams in evaluating and integrating new tools, including AI-assisted tooling, into their day-to-day work. - Spot patterns and dependencies that individual teams can't see and bring the right people together to resolve them. - Help the organization coordinate smarter by improving how existing structures actually work. - Assist teams in adapting their processes as the company integrates more AI-driven workflows. - Create space for teams to experiment with new approaches: define success, evaluate results, and integrate what works into standard practice. Qualifications - Strong Agile coaching skills — you can guide a team toward self-organization without becoming a dependency. - Experience working with senior stakeholders (VP, C-level) — you can translate operational detail into strategic context and back again. - Comfort with ambiguity: you've worked where priorities shift frequently and have kept teams stable through it. - Technical background in software development, QA automation, or a closely related field. - Agile or Scrum certification (CSM, PSM, or equivalent). - Upper-intermediate English or above, written and spoken. - Exposure to AI-assisted development tools (Copilot, automated testing, AI-augmented code review). - Background in organizational change or process redesign within a scaling team. Nice to have - Experience in security-adjacent products, infrastructure, or open-source environments. - Familiarity with Lean or DevOps principles. Benefits - A strong focus on professional development with opportunities for learning and growth. - Engage in interesting and challenging initiatives that push your technical and analytical skills. - Regular interaction with senior leadership, providing insights into strategic decision-making. - Fully remote work with flexible hours, allowing you to schedule your day and work from any location worldwide. - Paid one-month vacation per year and unlimited sick leave to ensure you maintain a healthy work-life balance. - Medical insurance reimbursement to support your health needs. - Co-working and gym/sports reimbursement to encourage a healthy and active lifestyle. - The opportunity to receive a reward for the most innovative idea that the company can patent.

Spieldenner Financial Group is seeking independent, motivated, career-minded individuals to join our Mortgage Protection team. Our team members help American families protect their largest asset: the ability to make an income. Our proven system includes extraordinary mentorship, training, and support that allows our agents to have a competitive edge in the industry. Job Duties: - Setting Appointments: 6-8 hours per week: reaching out to potential clients that have previously requested coverage with our company and scheduling a time to meet with them to discuss their mortgage protection coverage. - Research: 4-5 hours per week: digging into the information the client provided in order to customize options to meet their financial need in the case of a death or disability. - Meeting with Families: 2 days per week: meeting with clients either virtually or in-person (the choice is yours) to present their options, discuss the details of the coverage, and help them apply for coverage. - Administrative: 2 hours per week: following up with insurance carriers to facilitate client applications through underwriting Qualifications: We are looking for coachable, challenge-seeking, self-disciplined individuals with a growth mindset: Skill set isn’t everything for this position. Availability: Work-life balance is the foundation on which this company was founded. This work from home role is designed to give you a healthy balance of the two. We have immediate openings for the following roles: - Spare time: This is a commitment of working 4-8 hours a week that can generate between $500 to $2,000 per month.* - Part-time: This is a commitment of working 8-25 hours a week that can generate between $2,000 to $5,000 per month.* - Full-Time: This is a true commitment and requires 25-50 hours per week that can generate between $10,000 to $20,000 per month.* About Us: Spieldenner Group is a part of the fastest-growing insurance organization in the country. Among the INC 5000s fastest-growing private companies. Voted Top Company Culture by Entrepreneur Magazine Forbes Magazine’s 25 Companies Hiring The Most High-Paying Jobs In 2024 If this sounds like a place you could plant your flag, we invite you to apply! *Equal opportunity, not equal outcome No agent’s success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.