CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients. As a Clinical Liaison at CareDx, you will interact with medical professionals at leading clinics to provide support and problem resolution, ensuring their long-term success. You will use your knowledge of the healthcare industry and medical diagnostic processes to be a proactive and thorough problem solver, activating customer trust and confidence in CareDx. You will be an integral part of our commercial team and be responsible for the day-to-day support as the lifeline to our transplant centers and patients. Our customers include health care providers (physicians, nurses, clinical laboratory personnel), patients/caregivers, payers, and CareDx counterparts. Responsibilities: - Responsible for patient management, in support of CareDx’s transplant offerings, with a primary focus on CareDx’s laboratory tests. - Work with transplant center staff, as a Clinical Educator, to streamline workflows and integrate CareDx’s transplant services into their process - Liaise between customers and cross-functional internal teams, ensuring CareDx solutions are delivered timely and successful - Respond to and resolve common external requests in a timely manner, including (but not limited to) customer order entry, results, reporting, reimbursement - Work with patients to coordinate blood draw logistics and ensure receipt of compliant orders - Lead operational efficiency exercises and identify ordering process improvements for healthcare providers and/or transplant centers. - Coordinate timely processing for samples and customer inquiries - Maintain compliance with all applicable regulations referenced in CareDx SOPs, including HIPAA, CLIA, FDA, etc. - Field travel within assigned geography to key accounts for business reviews and product updates - Other duties as assigned Qualifications: - RN degree is required - 5 plus years Transplant experience preferred - Certified Clinical Transplant Coordinator (CCTC) preferred - 25 - 30% Field Travel within assigned geography - Ability to thrive both independently and in a team environment - Proficiency in reporting and data analytic tools like Excel, Salesforce.com - Strong verbal and written communication skills - Demonstrated ability to influence without direct authority and to develop and maintain strong cross-functional partnerships - Proven experience in managing customer expectations and product development updates Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package for US Employees includes: - Competitive base salary and incentive compensation - Health and welfare benefits, including a gym reimbursement program - 401(k) savings plan match - Employee Stock Purchase Plan - Pre-tax commuter benefits - And more! - Please refer to our page to view detailed benefits at https://caredx.com/company/careers/ In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our U.S. Personnel Privacy Notice and consent to receive email communication from CareDx. ***We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.*** Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy. #LI-Remote This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. Remote: US only roles $84,000—$105,000 USD

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Clinical Quality LPN is responsible for Primary Source Verification and Supplemental Data Entry. They assist with the coordination of HEDIS® and STARs data gathering within various applications. - Evaluate the quality and completeness of clinical documentation - Perform quality medical record reviews - Assist in the improvement of the clinical documentation process - Maintain accurate records of review activities - Ensure all data submitted to the health plan meets the HEDIS/Star technical specifications for medical records - Support end of year final push activities and hybrid chart chase processes You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. in your time zone - Review and abstract medical record data into appropriate application(s) - Support chart chase processes by requesting/obtaining records as needed - Primary source verify abstracted medical record data - Analyze chart data, evaluate for possible data integrity and/or data deficits and document findings - Provide education and feedback to abstractors - Navigate multiple documentation systems and obtain medical record sections supportive of HEDIS/Star measures - Support member outreach campaigns within the H&C organization, as needed - Maintain education/knowledgebase of HEDIS®/STARs standards and guidelines - Assist team with re-training - Perform all other related duties as assigned Qualifications - Licensed Professional/Vocational Nurse - 3+ years of experience with data analysis/quality chart reviews - 2+ years of HEDIS/STAR experience or participation with similar regulatory reporting - Proven excellent communication practices, both oral and written - Experience using Microsoft office applications, including databases, word-processing, and Excel spreadsheets Requirements - Associate degree (preferred) - Undergraduate degree or equivalent experience (preferred) - Certified Professional Coder (preferred) - Training experience (preferred) - Ability to be flexible in a continuously changing environment Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (all benefits are subject to eligibility requirements)

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Population Health Services-Utah Position Overview: Aids patients in obtaining the correct level of care with the appropriate provider at the right time. Provides advance clinical telephone support to Sutter Health patients, other callers, in-basket and other remote support for physicians, and limited in-clinic support. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes. Assesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Clinical support includes assisting physician partners with message management and other communications within the electronic medical record (EMR) system, as well as limited patient care in an outpatient setting. Job Description: DISCLAIMER - Applicants must be a resident of one of the following states to be eligible for consideration for this position: Utah, Idaho, Arizona, Arkansas, Louisiana, Tennessee, Missouri, Montana, or South Carolina. DISCLAIMER 2 - This is a Work from Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required. EDUCATION - Graduate of an accredited school of nursing CERTIFICATION & LICENSURE - RN-Registered Nurse of California (You can submit application without the CA RN license, but must acquire it prior to your start date if selected). - RN-Registered Nurse in State of Residence PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: - 2 years' experience of practical nursing in a hospital, clinic, urgent care, or emergency room/department - 2 years' experience with several specialties and subspecialties. OB/GYN experience helpful SKILLS AND KNOWLEDGE - Professional knowledge of clinical nursing protocols, regulations and institutional standards of care and risk management with an emphasis in the areas of disease processes, emergencies, health sciences and pharmacology. - Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology, including a working knowledge of state and federal regulations and guidelines. - Solid analytical and project management skills, including the ability to analyze problems, situations, practices, and procedures, reach practical conclusions, recognize alternatives, provide solutions, and institute effective changes. - Communication, interpersonal, and interviewing skills, including the ability to build rapport and explain medical lab results or sensitive information clearly and professionally to diverse audiences (patients). - Proficient computer skills, including Microsoft Office Suite and experience working electronic medical/health records. - Work independently, as well as part of a multidisciplinary team, while demonstrating exceptional attention to detail and organizational skills. - Manage multiple priorities/projects simultaneously, sometimes with rapidly changing priorities, while maintaining event/project schedules. - Recognize unsafe or emergency situations and respond appropriately and professionally. - Ensure the privacy of each patient’s protected health information (phi). - Analyze possible solutions using precedents, existing departmental guidelines and policies, experience and good judgment to identify and solve standard problems. - Build collaborative relationships with peers, physicians, nurses, administrators, and public to provide the highest quality of patient care. Pay Range: - Starting wage is $37.19 hourly Job Shift: Varied Schedule: Full Time Shift Hours: 8/10 Blended Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $0.00 to $0.00 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are so glad you are interested in joining Sutter Health! Organization: SHSO-Population Health Services-Utah Position Overview: Aids patients in obtaining the correct level of care with the appropriate provider at the right time. Provides advance clinical telephone support to Sutter Health patients, other callers, in-basket and other remote support for physicians, and limited in-clinic support. Uses the nursing process, input from physicians, and Sutter Health's approved telephone nursing guidelines and protocols to maintain highly efficient operations, to provide quality care, and to ensure positive patient outcomes. Assesses patients' needs, appropriately dispositions cases, collaborates with the clinic and hospital-based providers to renew electronic prescriptions, identifies hospital and community resources, consultations and referrals, and preforms nursing follow-up activities. Clinical support includes assisting physician partners with message management and other communications within the electronic medical record (EMR) system, as well as limited patient care in an outpatient setting. Job Description: DISCLAIMER - Applicants must be a resident of one of the following states to be eligible for consideration for this position: Utah, Idaho, Arizona, Arkansas, Louisiana, Tennessee, Missouri, Montana, or South Carolina. DISCLAIMER 2 - This is a Work from Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required. EDUCATION - Graduate of an accredited school of nursing CERTIFICATION & LICENSURE - RN-Registered Nurse of California (You can submit application without the CA RN license, but must acquire it prior to your start date if selected). - RN-Registered Nurse in State of Residence PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN: - 2 years' experience of practical nursing in a hospital, clinic, urgent care, or emergency room/department - 2 years' experience with several specialties and subspecialties. OB/GYN experience helpful SKILLS AND KNOWLEDGE - Professional knowledge of clinical nursing protocols, regulations and institutional standards of care and risk management with an emphasis in the areas of disease processes, emergencies, health sciences and pharmacology. - Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology, including a working knowledge of state and federal regulations and guidelines. - Solid analytical and project management skills, including the ability to analyze problems, situations, practices, and procedures, reach practical conclusions, recognize alternatives, provide solutions, and institute effective changes. - Communication, interpersonal, and interviewing skills, including the ability to build rapport and explain medical lab results or sensitive information clearly and professionally to diverse audiences (patients). - Proficient computer skills, including Microsoft Office Suite and experience working electronic medical/health records. - Work independently, as well as part of a multidisciplinary team, while demonstrating exceptional attention to detail and organizational skills. - Manage multiple priorities/projects simultaneously, sometimes with rapidly changing priorities, while maintaining event/project schedules. - Recognize unsafe or emergency situations and respond appropriately and professionally. - Ensure the privacy of each patient’s protected health information (phi). - Analyze possible solutions using precedents, existing departmental guidelines and policies, experience and good judgment to identify and solve standard problems. - Build collaborative relationships with peers, physicians, nurses, administrators, and public to provide the highest quality of patient care. Pay Range: - Starting wage is $37.19 hourly Job Shift: Varied Schedule: Part Time Shift Hours: 8/10 Blended Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 30 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $37.19 to $48.71 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.