Empowering scientists & clinicians by providing high-quality reagents, analytical instruments, & precision diagnostics.
Field Service Technician
Location
New Jersey + 2 moreAll locations: New Jersey | New York | Pennsylvania
Posted
105 days ago
Salary
$66.5K - $109.3K / year
Seniority
Junior
Job Description
Field Service Technician
Bio-Techne
• Perform installations, qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment • Maintain effective communication with customers to ensure efficient service • Ability to prepare samples for instrument testing and basic laboratory skills are essential • Completion of service protocols that meet cGMP documentation requirements • Works with direct supervision to manage and schedule customer appointments • Timely submission of service reports to clients, accurate data entry into CRM software, monthly expenses and mileage logs • Management of personal inventory for field support and cost management • Work collaboratively to support teams with pre and post sales inquiries and tasks
Job Requirements
- Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry
- Strong computer skills including Windows, Microsoft Office and Outlook
- Salesforce experience is a plus
- Laboratory experience is preferred
- Valid driver’s license and good driving record is required
- The ability to lift and carry tools, parts and instruments weighing up to 50 lbs.
Benefits
- medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield
- 401k plans
- employee stock purchase plan (ESPP)
- Health Saving Account (HSA)
- Flexible Spending Account (FSA)
- Dependent Care FSA
- mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs
- volunteer paid time off
- paid holidays
- paid time off
- paid parental leave
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Wind Hub Technician - OK Diamond Springs
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