Account Manager – Strategic Why Join Omnicell? We are looking for an Account Manager to join our team, where you are passionate about building long-term relationships and driving growth within the healthcare industry. This position focuses on developing connections with key business executives and stakeholders in assigned customer portfolios. The AM will work towards increasing Omnicell's footprint and market share while achieving annual quota targets. This involves managing new, and/or existing business, supporting strategic health system activities, and leveraging Omnicell’s solutions to address operational and organizational challenges. Successful candidates will collaborate closely with sales team members, clinical consultants, and internal support resources, ensuring customer satisfaction and fostering growth. What You’ll Do As an Account Manager, you will: - Demonstrate an understanding of industry drivers and trends that impact our customers and drive their business. - Support health systems’ sales organization strategies; complete local site walk-throughs, provide product demonstrations, and serve as a key member of the health system account team. - Develop and maintain relationships with senior-level executives at assigned accounts to identify opportunities, develop alliances, and ensure customer needs are met. - Present educational information and contract proposals to assigned accounts. - Work with internal teams to research, develop, and communicate corrective actions needed to resolve problems. Set appropriate expectations with internal teams and negotiate timelines to ensure deadlines are achieved. Required Knowledge and Skills: - Targeting Qualified Opportunities: Targets accounts based on total potential, likely profitability & probability of success - Cross-Functional Collaboration: The ability to develop, maintain, and strengthen partnerships with others inside or outside of the organization who can provide information, assistance and support - Value Proposition Design & Communications: Understands how value-based selling dramatically increases sales performance and profitability - Relationship Building: Initiating and maintaining strategic relationships with stakeholders inside and outside the organization (e.g., customers, peers, cross-functional partners, external vendors, and alliance partners) to advance business goals. - Negotiation & Closing Skills: Understands how price and value tradeoffs dramatically impact win rates AND Omnicell financial performance Who You Are Basic Qualifications - Bachelor’s Degree and 3+ years of healthcare sales experience selling capital equipment, software, complex services/solutions, or successful completion of Omnicell’s Field Development certification. OR - High School Diploma and 5 years of healthcare sales experience selling capital equipment, software, complex services/solutions. Preferred Qualifications - Knowledge of complex sales processes (e.g., Miller Heiman, Challenger). - Understanding of relevant products/services/solution offerings in a technology company. - Strong negotiation, conflict management, and customer service experience; experience acting as the issue resolution liaison for the customer. - Advanced knowledge and experience with acute care hospitals and health systems. - Proven ability to develop account-level strategic and tactical plans, successfully executing against measurable metrics. - High level of financial acumen and negotiation skills. - Proven success in generating and negotiating hospital contracts. - Demonstrated leadership ability with a focus on influence, impact, and leading without formal lines of authority. How You’ll Elevate at Omnicell At Omnicell, success isn’t just about what you achieve—it’s about how you achieve it. We embed Elevate Behaviors in everything we do. As an Account Manager you will: - Collaborate: Lead a collaborative strategic account planning process, developing mutual performance objectives, implementation targets, and critical milestones with customers. Work with internal teams (Sales Support, Marketing, Operations, IT, Finance, Technical Support) to understand and meet customer requirements, providing direction and coordinating activities to support customer needs. - Inspire: Conduct presentations, demonstrations, and corporate site visits to raise awareness of Omnicell solutions. Communicate Omnicell’s business strategy and value propositions effectively to multiple levels within the customer organization. - Develop: Develop account-specific business plans, execute them, and provide routine business updates. Identify opportunities for cross-selling new products, selling add-on and replacement solutions, and laying the foundation for customer success. - Execute: Meet assigned goals for quota attainment, account strategy development, revenue retention and growth, and reference ability in assigned accounts. Negotiate and execute contract strategies as needed. - Impact: Serve as both the internal and external customer liaison, acting as the customer sponsor. Monitor and support all activity through the appropriate part of our organization, escalating customer issues quickly if problems are not being addressed sufficiently. Ensure the highest levels of growth and customer satisfaction with Omnicell’s products and services. Work Conditions: - This role operates in a collaborative Sales Team (“pod”) structure organized around the customer. By working as a coverage team, the pod will focus on solutions that fulfill customer needs. These customer-centric pods will have designated resources to drive customer value. - Independent work environment. - Travel required 50+%. - Physical requirements include sitting, standing, walking, and using a keyboard. May also be required to lift demo equipment during trade show events.

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Responsible for Regional Enterprise sales account development within an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory. The Main Responsibilities - Providing accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements - Responsible for developing Regional Enterprise sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments. - Effective relationship-building internally through cross-functional collaboration and problem-solving with partners such as Customer Success, Product, Marketing, Solutions/Technology experts, Sales Support, Service Delivery - Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from existing accounts. - Providing input to sales management about trends and changes taking place within the customer’s organization and making recommendations about future courses of action necessary of the company towards improving its position with the customer.  - Leveraging strategic client relationships and external presence to achieve Lumen’s strategic imperatives - Leveraging your external network to identify and recruit high performing talent to the team and builds internal relationships with other leaders to provide win-win career opportunities to Lumen employees - Requires at least 50% or more of time conducting sales activities outside of the office. What We Look For in a Candidate - Bachelor’s degree or equivalent education and experience - 5-7+ years’ experience using a solution-based sales methodology for enterprise technology services in a consultative, complex, business-line sales process - Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close. - Proficiency in MS Office Products: Outlook, Word, Excel, PowerPoint - Strong business acumen and expert knowledge of Lumen’s products, services, and solutions - Experience with Salesforce.com preferred Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges: $70,949 - $94,595 in these states: CT Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process Learn more about Lumen's: - Benefits - Bonus Structure #LI-Remote What to Expect Next Requisition #: 340538 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Manages one or several larger accounts or acts as the account lead for a substantial part of a top account • Understands the customer’s IT and business objectives, priorities, requirements and challenges, and adds value by implementing HPE’s strategy • Drives business performance for all HPE BUs and manages the portfolio mix to optimize profitability of the account • Accountable for pipeline building; accountable for and supportive in deal closing and orchestrating the deal team • Builds and develops relevant customer relationship networks with key influencers and decision makers in IT and business

• Serve as the senior lead across insurance-focused client accounts (home, auto, and related product lines), acting as their trusted partner and business advisor • Develop and guide comprehensive digital marketing strategies that span paid media, CRM, content, and automation—with a focus on quote generation, policy sales, and customer lifetime value • Lead high-level planning meetings, campaign reviews, and growth strategy sessions with insurance clients and internal teams • Translate complex insurance business objectives and product portfolios into actionable digital strategies and communicate them clearly across creative, media, and development teams • Navigate insurance industry regulations, compliance requirements, and marketing guidelines in all strategic recommendations • Understand and optimize for insurance-specific metrics including quote-to-bind ratios, cost per policy, customer acquisition cost by product line, and lifetime value by customer segment • Actively apply AI-driven tools and techniques to optimize campaign performance, improve personalization, and streamline workflows • Lead digital campaign planning and audience targeting strategies across platforms including Meta, Google, LinkedIn, and YouTube with insurance-specific audience segmentation (homeowners, renters, auto insurance shoppers, bundle seekers, etc.) • Own the development and optimization of sophisticated customer journey strategies tailored to insurance purchase behavior—from initial awareness through quote comparison, application, binding, and policy renewal • Develop multi-touch attribution models that account for the extended consideration cycles typical in insurance purchasing decisions • Design and execute strategies for seasonal insurance marketing opportunities (moving season, back-to-school auto insurance, weather-related home insurance awareness, open enrollment periods) • Create targeting strategies that leverage life event triggers (home purchases, vehicle purchases, marriage, relocation, policy renewal dates) • Define campaign KPIs, budget allocations, and messaging priorities based on insurance product goals and advanced market insights • Oversee planning and execution of lead generation campaigns optimized for insurance quote funnels and comparison shopping behavior • Ensure campaigns align with key performance metrics across the funnel—from awareness and quote requests to policy conversion and retention • Create and present strategic campaign briefs, recommendations, and comprehensive post-campaign performance analysis with insurance-specific benchmarking • Maintain deep understanding of home and auto insurance market dynamics, competitive landscape, and consumer behavior trends • Stay current on insurance industry trends, regulatory changes, and emerging marketing best practices • Understand insurance product positioning including coverage types, policy features, pricing strategies, and competitive differentiation • Leverage knowledge of insurance shopping behaviors including multi-carrier comparison, quote aggregators, direct-to-consumer models, and agent-assisted channels • Apply expertise in insurance customer personas including first-time buyers, policy switchers, bundle seekers, and renewal customers • Develop strategies that address insurance-specific objections and decision factors (price sensitivity, coverage concerns, claims reputation, customer service quality) • Mentor other Client Strategists and Digital Account Strategists, providing strategic insight, digital-first thinking, insurance industry knowledge, and ongoing guidance • Partner with department leadership to improve internal digital tools, workflows, and collaboration between teams • Lead by example in digital best practices, strategic thinking, and insurance marketing expertise • Share insurance industry insights and best practices across the broader agency team • Guide development of sophisticated CRM campaigns including email journeys, automations, and advanced list segmentation via tools like High Level, HubSpot, or Salesforce tailored to insurance sales cycles • Design nurture sequences for insurance quote abandonment, policy renewal reminders, cross-sell opportunities (home + auto bundling), and retention campaigns • Develop re-engagement strategies for lapsed policyholders and quote non-converters • Analyze customer behavior and engagement data to provide strategic recommendations for optimization across the insurance customer lifecycle • Identify and define high-impact opportunities to improve quote-to-policy conversion, reduce abandonment, and increase multi-policy household penetration • Create CRM segmentation strategies based on policy type, coverage level, claims history, renewal timing, and household characteristics • Lead creative brief development and guide internal teams on translating advanced insurance-focused digital strategy into execution • Monitor, analyze, and collaborate to optimize campaign and account performance through advanced data-driven decision making with insurance-specific KPIs • Track performance across all digital channels using platforms like Google Analytics, Meta Business Suite, and ad platforms with custom insurance conversion tracking • Build and present comprehensive monthly performance reports with clear KPIs including cost per quote, quote-to-bind rate, cost per policy, customer lifetime value, retention rate, and strategic optimization tactics • Provide actionable insights that drive continual improvement and strategic evolution based on insurance market benchmarks • Optimize campaigns for insurance-specific conversion events including quote starts, quote completions, application submissions, and policy bindings • Build lasting client relationships rooted in digital marketing results, transparency, forward-thinking strategy, and deep insurance industry knowledge • Lead onboarding for new insurance accounts and projects to ensure strategic alignment and operational clarity • Collaborate with business development to identify growth opportunities and scope new digital initiatives within insurance and related verticals • Own revenue planning, budget tracking, and invoicing in coordination with account and project teams • Position 321 as a thought leader in insurance marketing innovation.