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CrowdStrike logo
CrowdStrike

CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?

Corporate Account Manager, SLED

Account ManagerSalesOtherRemoteMid LevelTeam 5,001-10,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

103 days ago

Salary

$60K - $95K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Corporate Account Manager, SLED

CrowdStrike

• Serve as the primary point of contact for SLED clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase • Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate. • Achieve a quota of new sales growth within customer base. • Be a customer advocate, driving relationships with key customers and creating new champions. • Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells. • Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion. • Devise and execute account strategies and plans to maximize account growth. • Provide high touch customer service, including escalation and coordination of support issues as needed. • Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

Job Requirements

  • 2+ years in a sales development and/or 2+ years of full sales cycle experience in an account management capacity
  • Track record of meeting or exceeding expectations in an individually focused, quota carrying role
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
  • Technical aptitude and ability to learn new concepts quickly
  • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
  • High level of comfort handling client objections and negotiations
  • Security or SaaS experience is a plus.

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

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