Customer Support – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You’ll represent a trusted brand while helping clients with booking support, inquiries, and travel-related questions. Position Overview: We're looking for a motivated, detail-oriented Customer Support Specialist who thrives in a fast-paced, remote environment. You’ll play a vital role in ensuring smooth client experiences by assisting with questions, confirming reservations, and troubleshooting travel-related concerns. Key Responsibilities: - Respond to customer inquiries via email, phone, and chat in a timely and professional manner - Provide accurate information about travel bookings, itineraries, and policies - Troubleshoot common client issues and escalate complex matters as needed - Maintain up-to-date knowledge of supplier systems, policies, and procedures - Follow up with clients to ensure satisfaction and support post-booking - Log all communications accurately using internal systems - Maintain high levels of professionalism and empathy Preferred Qualifications: - Prior experience in customer service or the travel industry is a plus (but not required) - Strong communication skills and ability to work independently - Comfortable using online tools, booking portals, and CRM systems - Tech-savvy with a quiet, professional home workspace - Passionate about helping others and delivering great service - Must be 18+ and authorized to work in the United States What We Provide: - Full training and ongoing mentorship - Travel agent certification (if desired) - Access to travel discounts and perks - Supportive online community and tools to help you succeed $20,000 - $65,000 a year 🧭 Love helping people? Have a passion for travel? This could be your next favorite remote opportunity!

Position Overview We are looking for a motivated and customer-focused Remote Travel Experience Consultant to assist clients with planning and coordinating memorable travel experiences. In this fully remote position, you will help travelers research destinations, organize travel arrangements, and ensure reservations are handled accurately. This opportunity is ideal for individuals who enjoy helping others, are highly organized, and can work independently in a flexible remote environment. You will play an important role in guiding clients through the travel planning process while providing exceptional customer service. No previous travel industry experience is required training and ongoing support are provided. Key Responsibilities - Assist clients with organizing personalized travel plans based on their preferences and budget - Research destinations, accommodations, transportation, and activities using approved booking platforms - Review available options and coordinate reservations for clients - Provide accurate travel information and helpful destination recommendations - Communicate professionally with clients via phone, email, and online messaging platforms - Participate in required training sessions, team meetings, and professional development opportunities Qualifications - Strong written and verbal communication skills - Customer-focused mindset with good organizational abilities - Ability to work independently in a remote environment - Basic computer skills and comfort using online systems - Reliable high-speed internet access - Must be 18 years of age or older - Legal authorization to work in the US, UK, Mexico, Australia, or Spain What We Offer - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training provided - Supportive and collaborative remote team environment - Access to incentive programs and travel-related perks - Opportunities for long-term growth within the travel industry

Overview We are seeking a detail-oriented Work-From-Home Itinerary Specialist to assist clients with organizing and coordinating their travel plans. In this remote role, you will help travelers research destinations, arrange reservations, and ensure all itinerary details are accurate and well-organized. This position is ideal for individuals who enjoy supporting clients, managing travel details, and working independently in a virtual environment. If you have strong organizational skills and enjoy helping people plan memorable travel experiences, this opportunity offers a flexible path to grow in the travel industry. Responsibilities - Develop and organize personalized travel itineraries based on client preferences and budgets - Research travel options including flights, hotels, cruises, transportation, and activities - Compare available options and confirm reservations using approved booking systems - Provide clear and accurate travel information along with helpful recommendations - Manage itinerary updates, booking adjustments, and service-related inquiries - Maintain organized client records and reservation documentation - Participate in training programs, team meetings, and professional development opportunities What We Offer - Fully remote work environment - Flexible scheduling options - Ongoing training and professional development - Access to incentive programs and travel-related perks - Supportive and collaborative remote team culture Required Qualifications - Basic computer proficiency and comfort using online systems - Reliable high-speed internet connection - Ability to work independently and manage responsibilities effectively - Must be 18 years of age or older - Legal authorization to work in the United States, United Kingdom, Mexico, Australia, or Spain - Professional English communication skills

• Provide technical support, configuration and troubleshooting of software-related inquiries via email, phone and chat for customers and MSPs. • Perform technical analysis of customer problem and define plan for resolving it. • Be responsible for building and maintaining strong relationships with partners. • Interact daily with other engineers to provide technical action plans or take ownership of cases that require escalation. • Meet and exceed KPIs set for your role (customer satisfaction, productivity, interaction quality and others).