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Advanced Analytics for Process Manufacturing Data
Customer Intelligence Engineer
Location
United States
Posted
89 days ago
Salary
$115K / year
Seniority
Junior
Job Description
Customer Intelligence Engineer
Seeq Corporation
• Build Customer Intelligence Workflows • Design and deploy account-level Slack summaries for CSMs and leadership. • Translate product usage and contract data into operational signals. • Build or extend data pipelines in partnership with Analytics Engineering. • Develop Python-based automation to operationalize insights at scale. • Improve Health & Renewal Predictability • Contribute to Seeq’s customer health scoring framework. • Develop usage-to-renewal correlation models. • Identify leading indicators of risk, expansion, and adoption. • Iterate based on measurable predictive lift and CS feedback. • Apply AI and Modern Tooling • Leverage AI-first coding workflows to accelerate development. • Build lightweight LLM-driven synthesis workflows where valuable. • Help elevate development practices across Customer Success. • Partner Cross-Functionally • Work directly with CSMs to understand real decision workflows. • Collaborate with Analytics Engineers on modeling and data structure. • Feed product insights back into Engineering through internal dogfooding.
Job Requirements
- Bachelor’s degree in Chemical, Mechanical, Electrical, Industrial, Systems Engineering, Computer Science, Applied Math, Data Analytics, or related field.
- 0–3 years of experience (internships included) in analytics, engineering, or technical roles.
- Working knowledge of SQL.
- Strong Python skills.
- Exposure to data modeling concepts.
- Familiarity with LLMs or AI-assisted development tools.
- Comfort operating in ambiguity.
- Strong written communication skills.
- Preferred Qualifications
- Background in process manufacturing or industrial engineering.
- Exposure to BI tools (e.g., PowerBI).
- Familiarity with product analytics platforms (e.g., Mixpanel).
- Experience building Slack automations or APIs.
- Exposure to modern data pipelines (e.g., Azure Data Factory).
- Demonstrated curiosity about customer behavior and causal mechanisms.
Benefits
- 12-week paid Seeq family leave
- Unlimited PTO
- Internet and mobile phone reimbursements
- Medical benefits
- Group term life insurance
- Short-term and long-term disability insurance pre-tax benefits
- Voluntary vision and dental (ortho)
- Vacation bonus program
- Employee Assistance Program
- Generous home office allowance
- The best co-workers (we've analyzed the data, so we know it's true.)
- Pet-friendly workspace (your dog will be so happy to have you home)
- You love your job!
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