About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: - We serve faithfully by doing what's right with a joyful heart. - We never settle by constantly striving for better. - We are in it together by supporting one another and those we serve. - We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level. Job Summary The Provider Relations Representative 1 provides excellent customer service to providers. They give timely and accurate responses to all provider concerns and issues. They deliver adequate training and education to providers for all product lines. They support various operational management aspects of contracting and credentialing. Essential Functions of the Role - Develops and maintains trusting relationships with providers and their staff through visits, calls, and correspondence. Meets weekly provider contact goals and provides excellent customer service. Serves as the liaison for providers and responds to all concerns. Works with internal departments to ensure providers have a complete resolution. - Provides adequate education and training to providers and their office staff for all product lines. This includes conducting new provider orientations. - Assists the Credentialing Team by performing site visits or surveys as needed. Identifies gaps in the network. Works with the Network Development Team to find providers to fill the gaps. - Works with the Quality Improvement team on various HEDIS initiatives with the providers. - Facilitates information gathering for contract negotiations and reviews. This helps expand provider networks and maximize cost-effective care. Participates in financial negotiations of hospital contracts. Refers these negotiations to financial offices. - Conducts periodic reviews and revises existing contracts in order to maximize cost effective care. Proposes modifications to new contract language. - Collaborates with other departments to provide a systematic credentialing process for contracted providers. Ensures effective contracting based on cost and frequency of use. Ensures contracted providers and services meet quality standards for safe and effective patient care. Salary The pay range for this position is $24.77 (entry-level qualifications) - $41.90 (highly experienced) The specific rate will depend upon the successful candidate’s specific qualifications and prior experience. Key Success Factors - Knowledge of managed care and/or health insurance industry. - Proven relationship management skills. - Able to negotiate and revise contracts in order to maximize cost effective care. - Proven problem-solving and data-based skills. - Able to collaborate on process definition and improvement and ensure quality standards are met. - Able to multi-task, set priorities, and work autonomously with minimal supervision. - Able to travel at least 75% of the time Monday through Friday, including some overnight stay. - Excellent written and verbal communication skills. Belonging Statement We believe that all people should feel welcomed, valued and supported. QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 1 Year of Experience

Job DetailsJob Location: Tampa, FL 33619Position Type: Full TimeSalary Range: $22.00 - $26.00 HourlyTravel Percentage: NoneIf you're already a Paralegal, Legal Assistant or Office Manager in the claims world looking to supercharge your career in a fast-paced, dynamic environment, then we've got an exciting opportunity for you! ExamWorks is looking for a Client Coordinator to join our team! The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards. The role is 100% remote, Monday to Friday 8:30am-5:00pm EST. ESSENTIAL JOB FUNCTIONS Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Utilize appropriate systems and databases to enter client or claimant information and or retrieve information. Maintain daily contact with the QA department regarding workflow and pending report status. Contact providers for assignment and update database. File and archive open and closed cases. Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system. Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion. Direct calls to other departments as needed. Perform various clerical duties such as typing, filing, emailing, and proofreading. Assist in resolution of customer complaints and quality assurance issue. Notify management of any report issues or concerns. Ensure all practices are carried out in accordance with state and federal safety and legal regulations. Perform other duties as assigned. QualificationsEducation and/or Experience High school diploma or equivalent required. Minimum one year clerical experience; or equivalent combination of education and experience preferred. Experience in a medical office or insurance industry preferred. Paralegal experience preferred. QUALIFICATIONS Must possess complete knowledge of general computer, fax, copier, scanner, and telephone. Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet. Must have ability to be trained on and adhere to HIPAA regulations and compliance standards. Must be a qualified typist with a minimum of 40 W.P.M. Ability to follow instructions and respond to managements’ directions accurately. Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met. Must demonstrate exceptional communication skills. Must be able to work independently, prioritize work activities and use time efficiently. Must be able to maintain confidentiality. Must be able to stay focused and concentrate under normal or heavy distractions. Must be able to work well under pressure and or stressful conditions. Must possess the ability to manage change, delays, or unexpected events appropriately. Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time. ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages. ExamWorks, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws. ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

We are bringing on Client Experience Partners – Remote (Independent) to join our remote team. You will assist clients with planning, booking, and support throughout their journeys. Key Responsibilities: - Support clients with travel planning and reservations. - Provide clear, professional communication. - Resolve client issues promptly. - Attend ongoing training and webinars. - Collaborate with team members for quality service. Qualifications: - Excellent communication skills. - Reliable internet and technology. - Service or administrative background is a plus. What We Offer: - Remote work flexibility. - Training and onboarding. - Growth opportunities. - Travel benefits. -

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The role of Global Intake Specialist at BBA Immigration is essential in guiding potential clients towards successful consultations with our legal team. This position exists to improve the intake process by increasing the number of consultations booked and ensuring potential clients receive timely and professional follow-up. As a part of this process, you will make a significant impact by ensuring that each qualified lead is converted into a consultation that aligns with the firm's mission of aiding immigration applicants. Your efficiency and dedication to follow-through will support the firm’s broader client service strategy and growth objectives. - Lead Management: Handle inbound leads from website inquiries, social media, referrals, phone calls, and chats, ensuring prompt response and structured follow-up. - Client Qualification: Screen leads for potential eligibility and value using prescribed firm SOPs and scripts. - Consult Scheduling: Communicate the value of the firm’s services and confidently guide qualified prospects toward securing a consultation with an attorney, aiming to book the consultation on the initial call. - Follow-Up: Consistently follow up with potential clients to maintain engagement and ensure consultations move forward as scheduled. - Engagement Agreements: Prepare and send engagement agreements, ensuring they are signed and returned promptly. - Data Management: Maintain accurate and up-to-date records in Clio, ensuring all interactions are logged. - Process Improvement: Identify and act upon opportunities to streamline and enhance the intake process. - Reporting: Contribute to team success by tracking performance metrics and achieving monthly targets. Qualifications - Bilingual Fluency: Must be fluent in both Spanish and English, capable of engaging diverse client populations. - Sales Experience: Proven experience in consultative sales within professional services, emphasizing empathy over high-pressure tactics. - Follow-Up Skills: Demonstrated persistence and ability to handle objections empathetically and effectively. - Tech Proficiency: Familiarity with CRM systems, particularly Clio, plus Microsoft 365 and communication tools like WhatsApp. - Self-Starter: High initiative, able to act independently without needing direction, and continuously seek improvement. - Communication: Excellent communication skills with a focus on empathetic client interactions. - Process Discipline: Ability to diligently follow scripts and SOPs while adapting as needed to client contexts. - Coachable: Open to feedback and adaptable to process improvements, with an eagerness to learn and grow. - Remote Work Readiness: Proven ability to thrive in a remote work environment while maintaining accountability, communication, and consistent performance. Benefits - Meaningful Impact: Work where your efforts directly change lives and facilitate dreams. - Leadership Access: Collaborate closely with partners and influence firm growth. - Professional Growth: Join a team that values continuous learning and skill development. - Supportive Culture: Be part of a team that prizes clarity, data-driven decisions, and collaborative improvements. - Performance Incentives: High performers have the opportunity to earn meaningful bonuses tied to strong results and contributions to firm growth. - Paid Time Off: Take time to recharge with paid time off designed to support rest and personal balance. - Holidays: Enjoy paid holidays that allow you to step away and spend meaningful time with family and friends. - Compensation: $1,500 - $1,600 monthly.