• Own the book of business inlcluing new business development, renewals and expansion opportunities • Drive solution selling across existing customer base and new prospects • Build and execute strategic account plans, executive level engagement and ELPs • Generate and maintain healthy pipeline and development is part of daily routine • Maintain renewal and generate up-sell and cross-sell to the existing customer base  • Forecast on revenue expectations and report on activities coming from accounts • Weekly field meetings with customers

• Design, develop, debug, while ensuring scalability, performance and security. • Perform development on complex systems, requiring an understanding of both business objectives and technical architecture. • Adapt and respond quickly to changing requirements and provide deliverables in a timely manner. • Collaborate with cross functional team members, including Product Management, Customer Success, QA, DevOps and Site Reliability Engineering to ensure we meet the business needs in a timely fashion.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers an exciting opportunity to safeguard enterprise systems and employees in a dynamic, high-growth technology environment. You will be a key player in defending corporate infrastructure from malware, phishing, and unauthorized access while driving the development and deployment of advanced security controls. The position combines hands-on technical work with strategic security initiatives, including incident response, threat hunting, digital forensics, and tool development. You will collaborate across teams to strengthen identity, endpoint, and network security, while continuously improving detection and response workflows. This is an ideal position for a self-motivated security professional who thrives in a fast-paced, innovative environment and wants to make a measurable impact on organizational security. - Lead incident response efforts, including malware, phishing, and digital forensics investigations. - Design, deploy, test, and evaluate corporate security controls across endpoints, identity providers, and networks. - Hunt threats and analyze logs to detect vulnerabilities or security breaches. - Implement and optimize security alerts, workflows, and automated processes to enhance the incident response lifecycle. - Deploy, configure, and manage security tooling with a focus on measurable impact. - Collaborate with internal teams to remediate vulnerabilities and strengthen corporate IT infrastructure. - Maintain documentation, reports, and security metrics to support continuous improvement and compliance initiatives. Qualifications - Bachelor’s degree in Computer Science, Cybersecurity, or related field. - 7+ years of experience in security engineering, incident response, or related technical security roles within a tech company. - Proficiency with security monitoring tools such as Crowdstrike, Splunk, or equivalents. - In-depth understanding of attacker tools, techniques, detection, prevention, and incident response methodologies. - Experience securing endpoints with MDM tooling (Kandji, Intune) and cloud-based identity solutions (Okta, Google Workspace). - Familiarity with cloud platforms such as GCP or Alibaba Cloud is preferred. - Strong scripting skills in Python, Bash, or Powershell for automation and tool development. - Excellent communication skills to explain technical concepts to non-technical stakeholders. - Self-motivated, curious, and able to operate in a fast-paced, high-growth startup environment. Benefits - Competitive salary and potential equity opportunities. - Comprehensive medical, dental, and vision coverage. - Remote-first work environment with flexibility for work location. - Professional development and training opportunities. - Paid time off, sick leave, and company-recognized holidays. - Access to wellness stipends and technology allowances.

• Serve as the first point of contact for customer issues via email, chat, or phone. • Troubleshoot and resolve basic technical issues using documentation and internal tools. • Record and track support issues in our ticketing system with clarity and precision. • Collaborate with engineering and security teams to escalate unresolved issues. • Contribute to user guides and help documentation for common support queries. • Continuously learn and apply knowledge of cybersecurity and threat detection. • Monitor, identify, and document phishing websites, fake domains, and impersonation profiles on social media platforms. • Initiate and manage takedown requests across hosting providers, registrars, and platforms. • Provide timely follow-ups and status updates to internal teams and stakeholders. • Assist in building and maintaining playbooks, SOPs, and threat feeds relevant to brand abuse. • As a member of the comanaged services team, monitor alerts and incidents generated on the CloudSEK portal. • Conduct initial triage and classification of potential threats. • Document response steps and escalate incidents as per defined protocols. • Stay updated with the latest cyber threats, TTPs, and security advisories. • Apply AI prompt engineering techniques to improve efficiency in threat detection and knowledge handling.