Role Description Mercier Consultancy is thrilled to offer a position for a Dutch Speaking Customer Service Representative with our Client in the Travel & Hospitality industry. In this exciting role, you will provide exceptional support to our Dutch-speaking clients, assisting them with inquiries related to travel bookings, hospitality services, and customer experiences. Your fluency in Dutch will be essential as you guide clients through the booking process, answer their questions, and resolve any issues they may encounter. You will play a vital role in ensuring that our customers have memorable travel experiences while fostering strong relationships with our brand. Responsibilities - Provide outstanding customer service in Dutch via phone, email, and chat regarding travel and hospitality inquiries - Assist customers with reservations, changes, cancellations, and special requests - Effectively resolve customer complaints and provide timely follow-up - Document customer interactions accurately in our CRM system - Collaborate with travel partners and internal teams to ensure smooth service delivery - Gather feedback from customers to continuously improve our services - Stay informed about travel trends and our range of hospitality offerings Qualifications - Fluency in Dutch and English, with excellent communication skills - Strong customer service focus with problem-solving capabilities - Prior experience in customer service, particularly in the travel or hospitality sector, is preferred - Able to manage multiple inquiries in a fast-paced environment - Detail-oriented with strong organizational skills - Passion for travel and a desire to assist customers in creating fantastic experiences - Familiarity with customer support software and CRM systems is advantageous

About The Role As a Contact Center Agent, you’ll be the first point of contact for individuals seeking legal assistance. You'll engage with consumers through inbound and outbound calls, chat, and text, helping connect them with the appropriate legal services. This role requires excellent communication skills, empathy, and the ability to thrive in a fast-paced, goal-driven environment. As part of our full-time hourly team, you'll play a key role in resolving inquiries while ensuring a high level of customer satisfaction and upholding our standards of excellence. What You'll Do - Deliver exceptional customer service through effective phone, chat, and text communication. - Use active listening and discovery to understand each consumer’s situation and guide them toward the most suitable legal solution, driving successful client transfers. - Handle customer concerns, and provide appropriate solutions and alternatives within the time limits. - Maintain a professional and customer-oriented demeanor to provide a positive caller experience. - Accurately input and update customer information. - Meet or exceed performance metrics, including response times and customer satisfaction benchmarks. - Efficiently prioritize and manage time to navigate high call volumes while maintaining quality standards. - Collaborate with the team to ensure seamless operations and uphold Contact Center procedures. Qualifications - Previous collections, customer service, inside sales, or telemarketing experience preferred. - Proven ability to meet or exceed sales goals, quotas or conversion targets in a call center or customer facing roles. - Exceptional customer service skills with strong oral and written communication abilities. - Motivated self-starter with a strong ability to thrive in incentive-driven, goal-oriented environments. - Proficiency in problem-solving, multitasking, and prioritizing tasks in a time-sensitive environment. - Interpersonal skills to effectively handle customer interactions in a calm, clear, and professional manner. - Access to reliable internet connection and necessary computer equipment for job duties. - Typing speed of at least 35 words per minute with accuracy. - A customer-oriented mindset and a strong commitment to continuous improvement. - Must be able to work full-time and be available for at least one weekend day per week. - Must speak Spanish fluently Benefits/Perks - 3 Weeks Paid Time Off - 12 Weeks of Guaranteed Paid Parental Leave - Comprehensive Insurance Coverage (Medical, Dental, Vision, etc.) - 401(k) Retirement Savings Plan - Wellness Initiatives/Employee Assistance Program - Rewards and Recognition Programs - Career Development Opportunities - Competitive compensation with bonus opportunities based on performance and conversions Pay Range Starting at $16.25/hour + potential bi-weekly bonus (Remote - United States) AI Disclaimer & Accommodations We may use AI-enabled tools to assist with certain parts of our hiring process, including application review and candidate evaluation. These tools support our team and are used with human oversight. All final hiring decisions are made by humans. If you require reasonable accommodations during the application process or have questions about our hiring process, please contact OWSC@walkeradvertising.com.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Ready to make a tangible impact from the comfort of your home? Join us as a Remote Sales Customer Representative and help families build lasting financial security! As a Remote Sales Customer Representative, you'll connect with clients across the nation seeking insurance and financial protection. Your role involves: - Building relationships and understanding client needs. - Presenting tailored solutions like Life Insurance, IULs, and Annuities via virtual meetings. - Managing the sales process through to completion, with rapid commission payouts. Qualifications - Self-motivated and thrive in a flexible, remote environment. - Naturally skilled at building connections and genuinely dedicated to helping others. - Positive, focused, and always solution-oriented. - Sales experience is a plus, but not required; our system offers full training and support! Requirements - This is a 1099 independent contractor, 100% commission-based role. Benefits - Uncapped Earning Potential: Your effort directly translates into your income. - Flexible Schedule: Work on your terms, from anywhere. - Access to life insurance and a healthcare exchange (medical, dental, vision). - Luxury travel incentives for top performers. Company Description Beacon National Agency, consistently on the Inc. 5000 and featured in Forbes, is expanding! We're searching for driven individuals to join us as Remote Sales Customer Representatives. If you're ambitious and eager to make a significant impact, apply today! We'll reach out to qualified candidates to schedule an interview.

• Provide clinically expert virtual triage service • Serve as a liaison between the patient and their physician • Assess the presenting problem or chief complaint using evidence based triage protocols • Document all communications in the electronic medical record • Schedule patient visits with providers as appropriate