Case Workload Manager
Location
Pennsylvania
Posted
129 days ago
Salary
$28 / hour
Seniority
Senior
Job Description
Case Workload Manager
The CKHobbie Group
• Make a difference where it truly matters—supporting some of Pennsylvania’s most vulnerable residents living in long-term care and licensed settings across the Commonwealth. • As a Workload Manager, you’ll play a vital behind-the-scenes role in protecting health, safety, and dignity by ensuring concerns are taken seriously, investigated thoroughly, and resolved effectively. • This position offers the rare reward of blending purpose-driven public service with analytical, investigative, and leadership responsibilities. • Every complaint reviewed, system improved, and report generated directly contributes to safer environments and stronger accountability for providers serving older adults and individuals in care. • In this role, you’ll collaborate with licensing staff, law enforcement, and state partners to manage complaint and incident tracking systems, prioritize investigations, coordinate inspections, and support enforcement actions when needed. • You’ll use data, research, and policy analysis to strengthen programs, guide staff, and improve statewide systems—turning information into action that protects people.
Job Requirements
- Minimum Educational Requirements: Bachelor’s degree in a Health or Human services related course of study. Examples but not limited to: Nursing, Social work, Psychology, Occupational Therapist, Physical Therapist, Physician, Emergency Medical Technician (EMT) OR Associates Degree in a Health or Human Services related course of study AND 2 years’ experience working in that field of study OR A minimum of one year experience in a health or human services related field demonstrating an ability to perform the description of duties and essential functions.
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