This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This remote work opportunity is open to Florida residents only. Most contact centers suck; ours doesn’t! Imagine starting each day excited to work alongside mission-focused teammates and inspiring leaders. If you're eager to use your expertise in addressing customer concerns via phone, digital chat, social media, and SMS/text to redefine award-winning customer experience, this is your chance. We’re proud to be nationally recognized in 2025 as number 25 on The Wall Street Journal Top 100 list of America's Most Loved Workplaces. Come grow with us. Consider joining our team of passionate culture warriors. Work for Delta Defense, the private company that provides Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Member Engagement Sales and Service Advisor - Position Summary: - Engage with USCCA members and prospects through inbound and outbound calls and chats. - Build deep connections, helping members become the best protectors of themselves and their families. - Understand individual needs and educate on membership value through needs-based sales. - Provide outstanding service with account updates, payments, and membership purchases. - Make a difference every day, delivering an award-winning customer experience. - Elevate your career with us and reap the rewards of your success! Qualifications - High School diploma or equivalent required. Associate’s degree or higher preferred. - This is not an entry level role and requires prior work history in sales and customer service roles. - Experience in fielding customer concerns by phone, digital chat, social media, and SMS/text is a plus. - Required to pass and maintain Producer Property and Casualty License. Paid Training is provided. - Excellent interpersonal skills complemented by strength in both written and verbal communication. - Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner. - Computer fluency; working knowledge of software applications and advanced internet functions. - Passionate about delighting customers and communicating with them through conversation. - Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary. Requirements - We’ll start you off with a paid, required training program during your first 90 days to help you hit the ground running. - Training runs Monday through Friday, 8:00 a.m.–4:30 p.m. Central Time, for the first 8 weeks, followed by 4 weeks on your assigned shift. - We ask that you be fully available for the entire training schedule. - Training is virtual for remote team members. - Now hiring Full Time employees for 40 hour/week openings and the following shift schedule: Tuesday - Saturday, 12:30pm - 9:00pm, Central Time, (5 x 8). - Now hiring for an April 13th start. - If you are interested in this role but do not reside in Florida, please visit our Careers page to view other open positions. Benefits - Starting salary $21.00/hour. Eligible for commission. - Shift premium available based on days and hours worked. - 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually. - 100% Remote work from your home office; say good-bye to commute time and to traffic! - Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD. Company Description Anticipated application close date: April 6, 2026. Please check your email after submitting your application. To advance in the hiring process, you must complete the requested online assessment. We look forward to reviewing your application.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Customer Service & Benefits Specialist – Remote / Work From Home - Provide outstanding customer service via phone, video, and email - Assist clients with benefits enrollment and account questions - Handle confidential information with professionalism - Resolve client issues and follow up promptly - Maintain accurate records and documentation Qualifications - Excellent communication & listening skills - Self-motivated, adaptable, and reliable - Positive attitude and willingness to learn - Comfortable working in a remote environment Requirements - Weekly pay + performance bonuses - Flexible schedule – work from home - Full training provided, no experience required - Career advancement opportunities - Team trips, contests, and events - Supportive and positive work environment Benefits - Average first-year earnings: $62k–$80k - Annual earning potential grows by ~$25k per year - Merit-based promotions – leadership opportunities available

This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • Be able to type 40 words per minute or greater; • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed. • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you. • A personal desktop computer running a licensed version of Windows 11 Pro, with 8 GB of RAM. Laptops are not eligible for the work-at-home agent program. • Must have Remote Desktop Connection (RDC) installed. • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred. • A webcam, for training, compliance, and collaboration purposes. • A wired network connection (wireless is not permitted). • An approved-brand USB headset for VOIP • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred. Apple or Samsung brand preferred. ​ Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Launch your career with a purpose! ChristianSky Agency is looking for driven Remote Customer Sales Representatives to join our team. This is a unique work-from-home opportunity to build a rewarding career by helping clients secure their financial futures. Your Mission As a key member of our remote team, you'll be the expert advisor clients rely on. Your duties include: - Relationship Building: Engaging with pre-qualified clients to foster trust and rapport. - Needs Discovery: Uncovering clients' specific financial goals and challenges. - Solution Delivery: Presenting customized plans for Life Insurance, IUL, and Annuities. - Client Support: Guiding clients through the entire process from start to finish. - Efficient Workflow: Managing all client interactions using our CRM system. Why You'll Love Working Here - Unlimited Earning Potential: Your effort is directly rewarded with uncapped commissions. - Total Autonomy: Enjoy the freedom to set your own schedule from your home office. - Focus on Relationships: Work with warm leads exclusively, no cold calling. - Continuous Growth: Benefit from comprehensive training, tools, and mentorship. - Collaborative Team: Join a supportive network of remote professionals. - Wellness Options: Opportunities for life insurance and healthcare benefits. Who We're Looking For We need a professional who is: - An Exceptional Communicator: Skilled at connecting with people and explaining complex ideas remotely. - Self-Driven: Thrives independently and takes full ownership of their work. - Proactive: Always seeks the best solutions and is dedicated to client success. - Client-Focused: Passionate about making a positive impact on people's lives. Note: This is an independent contractor (1099) position with compensation based solely on commission. Ready to control your career path from home? Apply to ChristianSky Agency today!