• Define & Drive the Data Roadmap: Own the strategy for engagement and top‑of‑funnel data products (clickstream, SEO, retention, and lifecycle marketing). Partner with Data Science, AI/ML, and Product leaders to identify gaps and deliver end‑to‑end solutions that define how Zillow understands the customer journey. • Lead & Scale a High‑Impact Team: Manage and grow a team of engineers, aligning them around measurable outcomes. Prioritize team health by balancing new product work with platform stability and ongoing operational work to prevent burnout. • Champion Engineering Excellence: Serve as a technical thought partner, raising the bar through rigorous design reviews, strong data modeling standards, and robust observability for petabyte‑scale systems. • Communicate with Influence: Translate complex technical trade‑offs into business‑relevant terms for senior leadership. Author clear design docs and stakeholder updates that align cross‑functional teams on scope, timelines, and expected impact. • Invest in People & Culture: Mentor talent through proactive career coaching and individual development plans. Foster an inclusive, psychologically safe environment where engineers feel supported, challenged, and respected.

• Lead and grow a high-impact engineering team • Modernize a mission-critical platform • Design end-to-end lead journeys • Shape and execute the reliability and observability strategy • Use data and AI-powered insights to improve routing and lead quality • Raise the bar on operational excellence • Set clear goals, development plans, and performance expectations • Collaborate with peer engineering and product leaders

• Work with a team of talented engineers and product managers to deliver products and features that support zerohash’s business • Partner closely with zerohash product and program managers to ensure roadmap is well understood and team is able to plan and execute on expected outcomes • Work with the team on technical planning to ensure that product requirements are captured in the technical solution • Partner with other Engineering Managers to drive the technical roadmap forward • Support the engineering team in achieving a high level of technical excellence • Manage processes to help the team do its best work and interface effectively with the rest of zerohash • Recruit, coach, and develop engineers • Help engineers establish career development plans • Contribute to engineering-wide initiatives as a member of Zero Hash’s engineering management team • Participate in essential technical, design, and product discussions with leaders across our product and operations teams • Work with a wide range of stakeholders to build a clear vision for your team • Oversee the success of your team's projects and achieve quantifiable results • Introduce industry leading engineering patterns and practices that give us the confidence to do bold things • Make consistent development contributions so as to maintain competency with our codebase and system architecture

Skimmer is on a mission: to modernize the pool and spa service and repair industry. We’re a private equity-backed company with 6000+ customers using Skimmer’s pool service platform to transform their businesses. But we’re not stopping there (there are over 70,000 pool service companies in this surprisingly large “niche” space). Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!) We were recently honored to join the Inc. 5000 list of fastest-growing companies, the Deloitte Fast 500, were named one of Built In Austin's Best Startups, as well as Austin's Best Places for Working Parents. We’re looking for big thinkers with small egos, so let’s dive in! Our Values: At Skimmer we - Realize our customers' success is our success. - Build humble, diverse teams who have fun winning. - Drive results with urgency. - Earn trust through transparent communication. Who are you? / About You: Skimmer is looking for a player/coach technical leader for our Payments and Finance Development team. You will be responsible for leading a small team of developers and contributing code that improves our platform's operations around credit card processing, payment gateways, and financial integrations. You will report to the VP of Engineering and partner closely with Product, Finance, Customer Success,, and Support stakeholders. The Payments and Finance Development Team owns all financial aspects of the Skimmer platform and mobile app, including credit card processing, payment gateways, and integration with accounting platforms. They own metrics like payment success rate, transaction security, and finance system data integrity. A separate team owns the Stripe integration for subscribing to Skimmer. This role owns the finance integrations that our customers use. Your number 1 goal in this role is to ensure a secure, reliable, and compliant payments and financial ecosystem. The ideal candidate will have strong hands-on experience with API-based, real-time integrations, especially focusing on Stripe credit card processing and finance systems. As a player/coach, you will ensure technical excellence while leading a small team. Proficiency in leveraging AI tools to enhance team productivity and code quality is a significant plus. Your role is critical in ensuring secure, reliable, and compliant financial operations within the Skimmer platform. You will be joining a company with a collaborative culture, focus on customers, and emphasis on having a good time together! 🏊 What you'll do: - Lead and manage a small team of development engineers, acting as a player/coach to mentor and contribute technically. - Be the internal technical expert on Skimmer's payments and finance systems, including Stripe credit card processing. - Drive the integration and maintenance of financial and accounting platforms (e.g., QuickBooks Online) to ensure data accuracy and compliance. - Utilize AI tools and best practices to maximize the productivity and efficiency of your development team. - Assist in vendor selection for payment gateways and financial solutions. - Develop and implement secure, reliable APIs and systems for all payment and finance-related functionality. - Oversee security and compliance for payment card industry data (PCI DSS). Early Projects (first 90 days): - Lead the migration or upgrade of our core Stripe credit card processing system to the latest API standards. - Scope and initiate the integration with QuickBooks Online or a similar accounting platform. - Review and enhance our current PCI compliance posture and data security protocols. Your Experience: - Experience in a technical leadership or lead player/coach role leading a development team’s prioritized workload at a SaaS startup. - Proven expertise building API integrations for SaaS products, specifically in the credit card processing and finance domain. - Deep, hands-on expertise with Stripe credit card processing and payment gateways. - Experience integrating with accounting platforms like QuickBooks Online, Xero, or similar . - Proficiency leveraging and implementing AI tools (preferably Claude) for development productivity. - Expertise developing in C# and proficient with Microsoft SQL. - Strong business acumen and an understanding of tax, accounting, and payment compliance (e.g., PCI DSS). - High emotional intelligence (EQ) and a track record of leading successful cross-functional projects. Benefits - Competitive base pay + bonus potential - Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’) - Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers. - Immediate access to 401(k) with company match - Flexible PTO (MINIMUM of 10 days required every year) - 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner - Remote work friendly - Comprehensive learning and development budget - A manager dedicated to your development At Skimmer we are deeply committed to building a diverse and inclusive workplace (it’s in our values). We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.