This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an SIU Investigator. In this role, you will play a critical role in enforcing the fundamental fairness on which our company was founded. You’ll be asked to safeguard our insureds and company, providing superior customer service while being accountable for investigations of various types of insurance transactions. Our goal is to leverage technology, data, and a team of highly talented people to build a claims experience that is recognized as number 1 in the industry. Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus and offices in other locations to give more flexibility and more choice about how we live and work. Salary Range: $57,400 - $71,700 How You Will Make an Impact - Accountable for complete investigation of claims suspected of fraud. - Acts as a Liaison for the Claims Staff in fraud training, awareness, and investigation. - Proactively reviews files to identify potentially questionable claims. - Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications. - Provides input for continuous development of SIU and Claims best practices. - Interacts and communicates effectively with customers, peers, vendors, and managers. - Provides technical claims recommendations in an effort to improve case outcomes. - Recommends potential product developments and process improvements. Qualifications - Must have a minimum of 2 years experience as an SIU investigator handling investigations of personal lines auto claims. - Understanding and application of laws, statutes, and regulations specific to fraud handling. - High sense of professionalism while remaining empathetic. - Ability to approach problems with an open mind. Requirements - As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. - Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. - If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through. Privacy Notice Please see our Privacy Notice available HERE for more information on how we process your personal data.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Fraud Analyst is responsible for the collection, synthesis, and evaluation of all data related to fraud. Through thoughtful identification and collection of data and subsequent designed reporting, this individual will identify fraud trends and build data-based recommendations to counter emerging threats. The solutions implemented will be monitored for quality, consistency, and performance, while actively looking for additional trends and threats. The ideal candidate possesses the ability to collect and analyze raw data and prepare visualizations that are translated into digestible and documented insights to form recommendations. A background in fraud tactics is desired but not required. This position will work closely with the Supervisor of Risk Analytics and the Data Analytics team. - Leverage data to provide reports, visualizations, and dashboards to identify the root cause of reoccurring fraudulent transactions (examples include “what if” scenarios, historical analysis, incident case analysis, and monthly reports) - Assist with developing key performance indicators and associated tracking, trending, and patterns - Utilize KPIs to gather and document reporting business requirements, and to build, test and implement reporting needs - Analyze, test, and validate results to generate reports and dashboards - Address user questions concerning data integrity - Monitor, maintain, and optimize performance reports and alerts - Measure and evaluate existing credit union tools designed to identify risk-related losses - Recommend and assist with the implementation and adjustments to tool parameters or development with dynamic threats - Generate and automate reports focused on transaction analysis and detection - Own designated fraud analytics data tables and supporting data dictionaries, ensuring definitions, lineage, and business rules are accurate and up to date - Work cross-functionally with Data Analytics, Technology, and business partners to identify requirements, resolve data quality issues, and deliver certified 'gold standard' datasets for reporting, dashboards, and decisioning - Assist with transitioning automatic detection to automatic account flagging - Contribute to a supportive, efficient, positive, and professional team environment in the Risk Management area - Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise - Attend educational events to increase professional knowledge Qualifications - Bachelor’s degree in business administration, finance, computer science, risk management, or a related field (A comparable combination of work experience and training may be substituted for education requirements) - 4+ years of data analysis experience, preferably with a financial institution - Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik - Knowledge of Structured Query Language (SQL), SSRS report writing, Spark, Python or R is required - Excellent analytical and quantitative skills, including root cause and trend analysis - Good verbal, written, and interpersonal communication skills to effectively communicate with team members and external stakeholders - Good presentation skills to communicate complex results to business audiences not familiar with data and analytics - Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines - Accurate, detail-oriented, and organized with task management - Strong analytical and problem-solving skills with the ability to interpret large amounts of data Benefits - Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts - Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage - Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO - Community Involvement: Paid Volunteer Hours - Growth: Degree Assistance up to $5,000 per year Company Description Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

We are seeking experienced professionals to join a team that values high-quality work, integrity, timeliness, and a shared commitment to safety. This role is fully remote and requires an active Top-Secret clearance. Summary The PSID Investigation Analyst I (DHS) is responsible for receiving background investigations from field investigators and processing them for transmission to customers. This position is noncredentialled. A successful Investigation Analyst I must follow ADC LTD NM and PSID policies and procedures and meet the following expectations: Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation: - Model ADC LTD NMs core values, policies and procedures and ensure that the same are supported at all times. - Conduct regular review and analysis of case queue to identify due date lapses and investigative deficiencies that require troubleshooting. - Consolidate and analyze information from multiple documents, Reports of Investigation (ROIs), and attachments to determine if all customer requirements have been met. - Maintain a working knowledge of customer requirements and best practices. - Identify missing leads, requirements and write-offs. - Work with investigators, ADC LTD NM personnel and management to resolve issues. - Organize time and resources based on due dates to ensure timely completion of investigations. - Submit investigations through the PSID closed case transmission process without error. - Track and log investigation progress and completion. - Maintain a working knowledge of Roadrunner. - Quickly troubleshoot issues as they arise. - Develop and maintain professional, courteous, and cooperative working relationships with all ADC LTD NM employees and contractors. - Request training as needed from their supervisor, PSID quality program lead or ADC LTD NM Training Department. - Assist with projects and process improvement at the direction of their supervisor. - Coordinate with PSID and ADC LTD NM personnel as necessary. - Perform all other duties as assigned. Performance Metrics All performance metrics are subject to incoming case volumes (8 hours of work time equals one work day). Production Standards Average Completion Rate (ACR = total cases closed / total work days) - Baseline Production: Close 1.5 Cases - Mid-Range Production: Close 1.75 Cases - High Production: Close 2.0 Cases Quality Control Standards Quality Rating = Total Agency Deficiencies / Total Cases Closed - Less than 1% of all closed cases returned as deficient by agencies. - QC a minimum of 1.25 cases a day or minimum threshold set by team lead. Education, Experience and Skills - High school diploma or GED equivalent. - Active Top-Secret clearance. - Ability to maintain a professional demeanor. - Familiarity with Microsoft Excel and computer databases. - Proficiency in common workplace hardware and software. - Excellent organization and prioritization skills. - Strong analytical skills and detailed-oriented. - Strong verbal and written communication skills. - Highly technical writing, proofreading, and editing skills. - Strong customer service and interpersonal skills. - Extensive knowledge of ADC LTD NM contracts and contractual requirements. - Thorough understanding of investigative standards, including the investigative tiers, issue resolution and adjudication. - Thorough understanding of ADC LTD NM investigative process and procedures. - Familiarity with federal and ADC LTD NM security standards. Supervisory Responsibility This position does not carry any supervisory responsibilities. Work Authorization/Security Clearance Employment is contingent upon the successful results of a background check and drug screen. Upon verification of the Top-Secret clearance, must be able to maintain active Top-Secret clearance and all agency approvals required of their position. Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the core hours of 6:00 a.m. MT and 6:00 p.m. MT. Evening and weekend shifts may be required. Exceptions may be made with approval. Work Environment & Physical Demands While performing the duties of this job, the employee regularly works in a telework office setting. This role routinely uses standard office equipment. The employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone. Probation Six-month probation at start of initial employment and/or when position is new for the employee. Travel None. Benefits Full benefit package as outlined per ADC policies and procedures. ADC LTD NM is an Equal Employment Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status or any other characteristic protected by law. Given the changing nature of requirements, responsibilities, rules and duties, the expectations and qualifications listed in this job description may not fully express the position's structure. ADC LTD NM is not responsible for any errors or omissions that may be expressed with the information provided.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Major Case Special Investigator, you will utilize both analytical acumen and strong investigative techniques to explore fraudulent schemes within claims and underwriting. You will identify, investigate, and make appropriate recommendations for the disposition of losses which appear fraudulent in nature. You will act as a liaison between the company, law enforcement, and state fraud bureaus. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. - Performs in-depth investigations of the most complex fraud or misconduct allegations related to claims, underwriting, and coverage issues referred to SIU. - Develops well-supported recommendations for the disposition of individual cases as well as broader network-based fraud patterns. - Applies deep expertise in investigating complex claims and organized fraud schemes to proactively identify and mitigate questionable exposures across the company’s book of business. - Gathers, reviews, and analyzes evidence, conducts background checks, interviews key parties, and prepares appropriate recommendations and reports. - Maintains thorough documentation in case files, including actions taken, investigative strategies, and information gathered. - Produces comprehensive investigative reports as required for court or other legal proceedings. - Collaborates with law enforcement officials and regulatory bodies in civil and criminal investigations and prosecutions. - Assists defense counsel on cases in litigation due to fraud or arson. - Partners with claims, underwriting, and other business partners by providing fraud detection and prevention training and participating in case discussions. - Maintains up-to-date knowledge of industry trends, evolving investigative methodologies, and regulatory changes affecting fraud investigations. - Adheres to current legislation, judicial rulings, and established best practices governing insurance-fraud investigations. - Upholds strict confidentiality and ensures the integrity of investigative processes. Qualifications - Familiarity with Windows OS, proficiency in Microsoft Word, Excel, PowerPoint, and other software applications. - Experience in Major Case Unit investigations including complex claims and organized networks. - Experience coordinating investigations with external partners such as the NICB, State Insurance Departments, FBI, etc. - Experience in multi-jurisdictional coordination with multiple states or insurance carriers. - College degree preferred. - Preferred 10 years SIU experience with a primary insurance carrier. - Preferred 2-4 years claims experience. - Preferred Advanced Fraud Designations – CFE, CIAFP, CIFI, CIFA, etc. Benefits - Competitive base salary. - Incentive plan eligibility at all levels. - Comprehensive health care plans. - Retirement savings plan with company match. - Discounted Employee Stock Purchase Program. - Tuition assistance and reimbursement programs. - 20 days of paid time off. Company Description Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work® in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success.