This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for an experienced Infrastructure Subject Matter Expert (SME) to lead the planning, execution, and delivery of infrastructure initiatives under the BoW2026 program. This role will be responsible for driving multiple infrastructure-related projects while coordinating with a wide range of stakeholders across the CIB New York office. The ideal candidate combines strong technical infrastructure knowledge, project management expertise, and excellent communication skills to successfully deliver complex initiatives in a highly regulated enterprise environment. - Lead the planning, execution, and delivery of infrastructure projects within the BoW2026 scope. - Manage infrastructure initiatives related to: - Disaster Recovery (DR) - Infrastructure obsolescence - Hardening and security improvements - Monitoring solutions - Vulnerability management, patching, and remediation - Coordinate and collaborate with multiple departments and stakeholders across the CIB NY office. - Prepare and maintain project plans, from high-level milestones to detailed technical activities. - Estimate effort, duration, dependencies, and required skill sets for each project activity. - Proactively identify project risks, define mitigation strategies, and implement workarounds when needed. - Track progress, manage priorities, and ensure timely delivery across multiple concurrent initiatives. - Ensure alignment with enterprise processes, standards, and governance frameworks. - Communicate project status, risks, and dependencies clearly to technical and non-technical audiences. Qualifications - Proven experience managing infrastructure projects, including: - Disaster Recovery - Security and hardening - Monitoring - Vulnerability management, patching, and remediation - Infrastructure obsolescence management - Strong technical background (e.g., Systems Engineer, Infrastructure Engineer, IT Operations). - Excellent verbal and written communication skills. - Strong interpersonal and collaboration skills, with the ability to interact effectively across multiple departments and seniority levels. - Ability to work in a fast-paced, enterprise environment with competing priorities. Requirements - Strong ability to manage multiple concurrent priorities. - Solid risk management skills, including early risk identification, proactive mitigation, and contingency planning. - Experience preparing detailed project plans, including: - Milestones and deliverables - Effort and duration estimates - Resource and skill-set identification per activity - Familiarity with ITIL-based environments, including: - Change Management - Incident Management - Service Management - Software project management experience is a plus, to better understand SDLC and product lifecycle concepts.

About Wraithwatch Wraithwatch was founded by alumni from SpaceX, Palantir, and Anduril to build the next generation of AI-powered cyber defense systems for the United States and its allies. We are deployed today to customers spanning the federal government, aerospace, defense, manufacturing, and emerging technology. Our core product is a continuously adaptive cyber defense platform utilizing generative artificial intelligence agents to autonomously model and construct a digital twin of an organization's entire IT and cybersecurity environment and analyze it for weaknesses, misconfigurations, and chains of possible attack. We currently operate numerous live federal deployments with more coming online this year. Each one is a distinct environment with its own infrastructure, compliance requirements, and operational constraints. We need someone to make all of them run reliably at the same time. The Role You are responsible for the infrastructure that keeps Wraithwatch running in production across our federal and commercial deployments. You will build and maintain the CI/CD pipelines, deployment automation, monitoring, and operational tooling that let a small team ship software reliably across all of these environments without things falling apart. When something breaks at 2am in a production federal environment, you're the person who gets it back up. When we need to roll a release across 20 deployments in a week, you're the person who makes that possible without manual SSH sessions into each one. This is not a role where you're managing infrastructure for a single product in a single cloud account. You're building the deployment and operations backbone for a company that is scaling fast across highly constrained federal and Fortune 500 environments, and every shortcut you skip today becomes a fire you fight next month. Responsibilities - Build and maintain deployment automation and CI/CD pipelines that reliably ship software across 20+ federal environments in parallel. - Own the operational health of all production deployments — monitoring, alerting, incident response, and post-mortems. - Design infrastructure that accounts for the reality of federal environments: air-gapped networks, strict compliance requirements, variable network topologies, and limited access windows. - Build tooling that gives the engineering team visibility into the state of every deployment without requiring manual inspection. - Automate everything that can be automated. We cannot scale to hundreds of environments with manual processes. - Work with the product engineering team to ensure new features are deployable across all environments without environment-specific hacks. - Manage and improve cloud infrastructure (AWS, GCP) and on-prem deployments depending on customer requirements. - Participate in on-call rotations for production environments. Qualifications Basic: - 4+ years of experience in infrastructure engineering, SRE, DevOps, or platform engineering - Strong experience with infrastructure-as-code (Terraform, Pulumi, or similar) and configuration management (Ansible, Salt, or similar) - Deep Linux systems knowledge — you should be comfortable debugging at the OS level, not just the application level - Experience building and maintaining CI/CD pipelines for complex multi-environment deployments - Proficiency with containerization and orchestration (Docker, Kubernetes) - Experience with at least one major cloud provider (AWS preferred) - Comfortable working in highly constrained or regulated environments where you can't just spin up whatever you want - Willingness to work extended hours when production issues demand it — we are a seed-stage startup with federal customers who do not tolerate downtime Preferred: - Experience deploying software into federal, DoD, or IC environments - Familiarity with FedRAMP, STIG compliance, or ATO processes - Experience with air-gapped or disconnected network deployments - Ability to obtain and maintain a security clearance - Experience operating infrastructure at scale across many isolated environments simultaneously - Familiarity with monitoring and observability stacks (Prometheus, Grafana, Datadog, ELK, or similar)

• Administer and optimize enterprise systems including Microsoft 365, ServiceNow, AWS, Atlassian, JumpCloud, NinjaOne, and other platforms in use across the organization. • Manage the configuration, availability, and performance of all SaaS and back‑end systems. • Provide senior‑level support for escalated issues across infrastructure and SaaS applications. • Manage Microsoft Entra identities, conditional access, MFA, SSO, RBAC, and lifecycle processes. • Administer device management across Windows, macOS, and mobile devices, using Intune, NinjaOne and PatchMyPC.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Sets strategic technology direction for management and administration of key elements of the enterprise technology infrastructure in support of application availability, capacity, and recoverability requirements. Guides, directs, and supervises a technical team responsible for all aspects of data management, database administration, storage management, backup and recovery, performance monitoring and alerting, virtual and physical computing infrastructure, data center management, information security requirements and disaster recovery. Evaluates, selects, and project manages the implementation of complex technical solutions. Reviews and approves all infrastructure architecture designs. Serves at the management level for ITIL change, capacity, availability, service continuity, design, configuration management or other key processes. Drives continuous process improvement by leveraging advanced automation and AI tools. This position is Remote in Ohio. Responsibilities And Duties - Determines strategic direction of enterprise desktop, server, storage, data management, database technologies, and/or data center operations in conjunction with other Information Services leadership in support of OhioHealth corporate goals. - Evaluates, recommends, and implements best practices and technologies for the cost-effective management of enterprise servers and data. - Recommends and implements high-availability and disaster recovery solutions for critical systems. - Reviews and evaluates client requests for new projects, production support, and new or updated software or hardware. - Determines technical requirements and coordinates schedules and related departmental activities related to implementation of such requests. - Establishes capacity, performance, availability, and recoverability requirements for strategic and departmental projects. - Coordinates and evaluates work of technical staff and prepares performance reviews. - Projects long-range staffing and budget requirements. - Establishes effective infrastructure policies and procedures. - Establish service offerings. - Establishes and reviews capacity, availability, service continuity, change, and/or configuration management processes and procedures. - Evaluates, proposes, and implements new technologies and processes to improve process maturity. - Assures that enterprise infrastructure is well understood and documented. - The major duties/responsibilities listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by associates in this job. - Associate is expected to perform other duties as requested by supervisor. - As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. Qualifications - Bachelor's Degree - 10+ years in Information Technology demonstrating increased responsibilities - Field of Study: Computer Science, Engineering, or related field Requirements - Thorough knowledge of high availability architectures on numerous technical platforms. - Solid knowledge of server, database, enterprise storage infrastructure, data center, information security and backup and recovery technologies. - Proven knowledge in hardware and software evaluation, performance and capacity management, project planning, project management and leadership. - Knowledge of best practices in server administration, data, and storage management, and/or data center design, security, and operations. - Knowledge of Information Life Cycle methodologies and best practices. - Experience with vendor negotiations and establishing strategic relationships with key technology vendors. - Ability to direct, supervise and lead diverse staff. - Critical thinking and excellent customer service skills. - Excellent written and verbal communication skills including the ability to explain technical concepts to non-technical audiences and present proposals to executive leadership. - Overall knowledge of desktops, software deployments, virtualization, and process management. - Familiarity with cloud technologies (public, private, hybrid). - Experience in budget management including contract negotiations, forecasting, cost/benefit analysis, financial proformas, etc. Benefits - Join us if your passion is to work in a caring environment. - Join us if you believe that learning is a life-long process. - Join us if you strive for excellence and want to be among the best in the healthcare industry. Company Description OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment. Positions marked as remote are only eligible for work from Ohio.