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Ticket Sales Optimization: TixTrack can help increase ticket sales, optimize pricing, and better manage inventory.
Platform Engineer
Location
California + 13 moreAll locations: California | Colorado | Connecticut | Florida | Louisiana | New Jersey | New York | North Carolina | Oregon | Minnesota | South Carolina | Texas | Virginia | Wisconsin
Posted
78 days ago
Salary
$170K - $195K / year
Seniority
Lead
Job Description
Platform Engineer
TixTrack
• Lead the design, implementation, and evolution of reliable, scalable platform infrastructure supporting the company’s SaaS products and APIs. • Partner with engineering teams to evolve platform architecture over time, supporting safe system decomposition, service ownership, and scalable service boundaries. • Architect and maintain infrastructure-as-code frameworks and automation standards to ensure consistency and repeatability across environments. • Establish and refine monitoring, alerting, logging, and observability practices to proactively detect and resolve system issues. • Own and improve incident response frameworks, root cause analysis processes, and post-incident reviews, driving systemic improvements. • Define and guide service level objectives (SLOs), service level indicators (SLIs), and error budgets to support reliability-driven decision-making. • Partner with Engineering teams to embed reliability, operability, and scalability considerations into system architecture and deployment workflows. • Lead improvements to CI/CD pipelines, deployment automation, and platform tooling to increase developer velocity and reduce operational friction. • Drive capacity planning, performance optimization, and scaling strategies to ensure platform readiness for growth and peak usage. • Collaborate with Security and Engineering leadership to ensure platform resilience, data protection, and compliance best practices are embedded in infrastructure design. • Provide technical leadership and mentorship to engineers across teams, influencing platform standards and architectural best practices.
Job Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 8+ years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Infrastructure Engineering, or related roles within a SaaS environment.
- Demonstrated experience designing and supporting highly available, production-grade cloud infrastructure.
- Deep experience with cloud platforms (Azure preferred), networking, and distributed systems architecture.
- Strong experience with infrastructure as code, automation frameworks, and CI/CD pipeline design.
- Experience supporting multi-tenant SaaS systems with high availability, uptime, and performance requirements.
- Experience with containerization and orchestration technologies (e.g., Kubernetes).
- Experience leading complex technical initiatives or serving as a senior technical advisor across engineering teams.
Benefits
- 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026)
- Company-paid life insurance
- Traditional and Roth 401k plans
- Paid parental leave
- Learning & development opportunities with company reimbursement for eligible educational expenses
- Working abroad opportunities
- Volunteer days off
- Flexible scheduling
- Up to $300 reimbursement for initial equipment to set up hybrid work environment
- Generous PTO and holiday schedule
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