This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Ищем ORM-менеджера в сфере iGaming/беттинга для удалённой работы на full-time. Роль про ежедневный контроль репутации бренда в онлайне: - мониторинг упоминаний - ответы и работа с негативом - развитие присутствия и поддержание позитивной выдачи по бренд‑запросам Важны аккуратность, системность и умение работать по правилам площадок, с понятной еженедельной отчётностью и фокусом на качестве. Qualifications - Опыт в ORM/SMM/Community management от 1 года - Умение работать с таблицами, внимательность к деталям, устойчивость к негативу - Понимание правил площадок и базовых принципов compliance Requirements - Мониторить упоминания бренда в Google, соцсетях, на форумах и review-площадках - Создавать и поддерживать бренд-профили на релевантных площадках - Обрабатывать отзывы и комментарии: вежливо отвечать, снижать негатив, эскалировать проблемы в саппорт/ответственным - Вести репутационные ветки/обсуждения на форумах и Q&A платформах, развивать присутствие бренда без спама и нарушений правил - Работать с TOV и шаблонами ответов, согласовывать ключевые формулировки с командой - Готовить еженедельные отчёты по результатам и рискам, предлагать план улучшений Benefits - Удалённая работа, полная занятость - Испытательный срок: 3 месяца

About BoxCast Launched in 2013, BoxCast is a complete professional live production platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and live sound engineers. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes. About the Role This role is for someone who lives in the pro audio world. BoxCast builds tools for modern live production teams, including Mixing Station Anywhere, our remote mixing product. The primary focus for this role is Mixing Station Anywhere, and it requires a community leader with a deep familiarity with live sound, digital mixing consoles, and the pro audio creator ecosystem. This is not a general community or social media role. While Mixing Station Anywhere is the priority, you will also represent BoxCast’s core streaming platform. BoxCast provides reliable, professional live streaming solutions used by production teams across sports, worship, and live events. You’ll be responsible for connecting the dots between live audio and live streaming, sharing real-world workflows, and positioning BoxCast as part of a complete production stack. If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for. What You’ll Do: - Own and grow the Mixing Station Anywhere community across pro audio and social channels - Build and maintain direct relationships with pro audio creators, engineers, and educators - Collaborate with creators to produce authentic content, including demos, tutorials, reviews, and case studies that showcase our tools in real world environments - Act as a credible voice inside audio communities (FOH, worship, touring, broadcast) - Guide and elevate discussions across our communities, ensuring accurate technical information and strong peer to peer engagement - Identify and empower trusted community moderators and champions - Develop programs to recognize, reward, and amplify community champions - Build partnerships with installers, integrators, managed service providers, and educators - Translate real world audio workflows and community feedback into actionable insights for our product and engineering teams - Track and report on community health, growth, and engagement metrics You are a strong fit if you have: - Experience as a live sound engineer - 3+ years of hands-on experience in community management, customer engagement, partner marketing, public relations, or advocacy - 2+ years of experience in the pro audio or music technology industry (working with sound engineers, manufacturers, installers, integrators, or venues) - A ‘figure-it-out’ mindset that drives project execution without a formal playbook - Proven success as a power user on platforms like Reddit, Facebook, Discord - Ability to turn expertise into community building playbooks Not a fit if: - You do not have hands-on experience using Mixing Station - You are new to pro audio or still learning the basics of live sound - You prefer clearly assigned tasks over self-directed relationship building - Your background is limited to moderation or reactive community support This role is built for someone who takes initiative, moves quickly, and thrives in a fast-moving environment. Location: Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin) Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role. Sponsorship for work authorization for foreign national candidates is not available for this position. Compensation: Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. Benefits: We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy and parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals. Equal Opportunity Statement: BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law. Candidate Accommodations: We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process. A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Community Growth Manager Team: Community Location: Flexible / Remote Reporting to: VP of Community Role Overview Rwazi’s Community function represents the human layer of the company — contributors, mappers, and platform participants across global markets. The Community Growth Manager owns measurable network expansion. This role scales user acquisition, accelerates activation, and increases network density across priority geographies. Community growth is treated as infrastructure — not marketing. The Community Growth Manager builds a predictable, compounding human network. Core Mandate The Community Growth Manager is accountable for: - Scaling contributor and user acquisition - Increasing activation velocity (sign-up → first participation) - Expanding network density in key markets - Improving referral-driven growth loops - Strengthening repeat participation This role owns the growth mechanics of the human network. Key Responsibilities User Acquisition & Expansion - Design and execute multi-channel contributor acquisition strategies - Identify high-density geographic clusters - Optimize cost-per-active-user - Test and scale growth channels systematically Activation Velocity - Reduce time-to-first-submission - Optimize onboarding flows - Improve conversion from interest → active participation - Identify and remove friction in early journey stages Network Density & Coverage - Increase active contributors per city - Balance growth across underserved regions - Maintain supply resilience across markets Referral & Organic Growth Systems - Design referral programs tied to measurable expansion - Track referral conversion rates - Strengthen peer-driven network growth Growth Analytics & Optimization - Track acquisition, activation, and retention metrics - Run experiments to improve conversion rates - Provide structured reporting to VP of Community Role Impact Strong performance results in: - Faster log fulfillment due to stronger network density - Lower acquisition cost per active user - Higher activation conversion rates - Stronger organic growth - Increased supply resilience This role directly influences execution speed and ecosystem strength. What This Role Is Not - Not community moderation - Not delivery operations - Not reactive messaging - Not event management This role requires structured growth discipline. Qualifications and Profile We are looking for individuals who demonstrate: - 4–8+ years in growth, marketplace scaling, or community expansion - Experience building distributed user networks - Strong analytical ability with funnel metrics - Comfort running structured experiments - Bias toward action and iteration - Experience operating in multi-geography environments Candidates may come from gig platforms, marketplace startups, creator ecosystems, or growth-driven SaaS environments. Cultural Fit We value operators who: - Think in funnels and density, not vanity metrics - Care about measurable outcomes - Move quickly and iterate - Build systems that compound - Operate with ownership and accountability How Candidates Are Evaluated Candidates are evaluated based on: - Growth metrics achieved in prior roles - Activation and retention improvements driven - Ability to design scalable acquisition systems - Analytical rigor behind growth decisions - Structured experimentation discipline Summary The Community Growth Manager scales Rwazi’s human network by driving acquisition, activation, and expansion across markets. This role ensures the Community layer grows predictably, efficiently, and sustainably as the company scales.

Senior Community Manager Team: Community Location: Flexible / Remote Reporting to: VP of Community Role Overview Rwazi’s Community function represents the human surface area of the company — contributors, mappers, enterprise clients, and ecosystem partners. The Senior Community Manager owns ecosystem strategy. This role defines how these groups connect, interact, and reinforce one another within the broader Rwazi network. Community at this level is not messaging. It is network architecture. The Senior Community Manager ensures Rwazi’s ecosystem compounds in trust, density, and strategic value over time. Core Mandate The Senior Community Manager is accountable for: - Designing the structure of Rwazi’s ecosystem - Strengthening relationships across users, mappers, clients, and partners - Creating cross-node interaction within the network - Increasing ecosystem resilience and loyalty - Protecting long-term trust capital This role builds durable relational infrastructure. Key Responsibilities Ecosystem Architecture - Define how contributors, enterprise users, and partners interact - Design structured engagement models across stakeholder groups - Create pathways for collaboration and shared value - Reduce ecosystem fragmentation Multi-Stakeholder Relationship Strategy - Maintain strong relationships across core ecosystem segments - Identify trust gaps or sentiment risk early - Develop structured communication strategies per segment - Balance enterprise professionalism with grassroots authenticity Community-to-Product Feedback Loops - Surface structured ecosystem insights to Product and Leadership - Identify recurring friction patterns across stakeholders - Translate ecosystem signals into strategic adjustments Identity & Narrative Stewardship - Strengthen Rwazi’s identity within its network - Develop rituals, recognition systems, and shared milestones - Protect tone, positioning, and relational clarity Strategic Expansion Support - Support VP of Community in scaling ecosystem footprint - Evaluate new market or segment entry from a network perspective - Identify ecosystem-driven growth opportunities Role Impact Strong performance results in: - Higher ecosystem cohesion - Increased stakeholder loyalty - Stronger cross-network referrals - Reduced churn across contributors and clients - Greater long-term defensibility This role strengthens Rwazi’s human moat. What This Role Is Not - Not delivery operations - Not reactive support - Not transactional messaging - Not community engagement for engagement’s sake This role requires structured ecosystem thinking. Qualifications and Profile We are looking for individuals who demonstrate: - 6–10+ years in community, ecosystem, or network leadership roles - Experience managing multi-sided platforms (marketplace, SaaS, or distributed networks) - Strong relationship-building ability across different stakeholder types - Strategic thinking around network effects - Analytical comfort with retention, density, and ecosystem health metrics - Executive communication clarity Candidates may come from marketplace ecosystems, enterprise SaaS community leadership, or multi-stakeholder platforms. Cultural Fit We value leaders who: - Think long-term about trust capital - Balance warmth with strategic discipline - Operate without ego but with authority - Care about ecosystem integrity - Prefer durable systems over reactive fixes How Candidates Are Evaluated Candidates are evaluated based on: - Their ability to design and scale ecosystem structures - Evidence of strengthening multi-sided networks - Clarity in handling stakeholder complexity - Structured thinking around community health metrics - Strategic maturity in managing trust across groups Summary The Senior Community Manager leads the design and strengthening of Rwazi’s ecosystem across users, mappers, enterprise clients, and partners. This role ensures that Rwazi’s human network compounds in value — becoming a durable competitive advantage over time.