BoxCast Careers Page

About BoxCast Launched in 2013, BoxCast is a complete professional live production platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and live sound engineers. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes. About BoxCast Launched in 2013, BoxCast is a complete professional live production platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and live sound engineers. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes. About the Role As a Full Stack DevOps Software Engineer for the BoxCast Internal Systems team, you will be responsible for developing, testing, deploying, maintaining our software systems, and running our cloud operations. Your DevOps experience will help you monitor systems, troubleshoot issues, optimize performance, and build scalable infrastructure. Leveraging your robust development expertise, you'll navigate a variety of technologies, make well-considered architecture and design decisions, and deliver user value. BoxCast is proud to offer a hybrid work model. You'll enjoy the flexibility of working remotely or from our office, based on your preference. What You’ll Do - Architect, design, develop, test, deploy, and maintain: Work on full-stack systems and microservices that support our products and the overall BoxCast experience. - Monitor, troubleshoot, optimize, and tune: Keep our systems running smoothly during volume peaks, address escalations, and resolve deprecations and outages. Our rotation currently includes being on-call every fifth Sunday morning. - Integrate BoxCast systems and our suite of SaaS applications, including Stripe, Hubspot, Avalara, Churnzero, Intercom, Pandadoc, Panoply, Okta, Shipstation, Atlassian, Duda, Datadog, and Jumpcloud. - Stay up to date with key technologies and keep an eye on the horizon: The rapid pace of Cloud and AI development makes it crucial to keep up with emerging technologies and assess their potential benefit. - Execute excellently: Actively participate in planning, status, and review meetings to deliver value at a high velocity. - Mentor and learn: Share your expertise and learn from colleagues. - Work together: Collaborate seamlessly with a diverse team of product designers, software engineers, hardware engineers, and business visionaries to drive the BoxCast vision. How You’ll Display Our Values - Integrity: You are a beacon of trust and ethical engineering among a team of talented engineers - Collaboration: You routinely interact with employees at all levels of the company, including company leadership and employees in other departments - Judgment: You make the best architectural decisions for the given supporting data and requirements - Achievement: You build reliable, high quality systems that inspire colleagues and empower the organization - Innovation: You find new ways to reduce cost, improve efficiency, make our systems more secure Must Haves - 7+ years of professional experience or equivalent - Back-end languages - Go, Java, Typescript, Ruby, and C/C++ - Infrastructure-as-code - Terraform and CloudFormation/CDK - Virtualization/containerization technologies - Docker and Kubernetes - Cloud technologies - AWS EC2, ECS, S3 and Lambda - AWS networking - ALB/NLB, VPC, security groups, and CloudFront - Monitoring/alerting/telemetry systems - Datadog, InfluxDB, Grafana, and Opensearch - SaaS app integration - API, webhooks, and logging - SQL and databases - MySQL, postgreSQL, MSSQL, and Oracle - Experience with personal and/or team DevX enhancements - Front-end frameworks - Vue.Js, Angular, and React - A desire to solve complex problems at scale Nice to Haves - Knowledge of the live production ecosystem, with specific expertise in video and audio live streaming technologies - Experience in a post-startup tech environment Location: This role can work remotely in the U.S. from one of the following states: Arkansas, Colorado, Connecticut, Florida, Georgia, Indiana, Maine, Maryland, Michigan, Minnesota, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, or Wisconsin. Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role. Sponsorship for work authorization for foreign national candidates is not available for this position. Compensation: The salary range for this role is $115,000 - $140,000 annually. Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. Benefits: We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy, a parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals. Equal Opportunity Statement: BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law. Candidate Accommodations: We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process. A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

About BoxCast Launched in 2013, BoxCast is a complete professional live production platform trusted by thousands of organizations delivering over one million broadcasts annually. BoxCast serves a wide range of clients including houses of worship, sports teams, local government, and live sound engineers. The platform makes it easy to stream high-quality video, mix audio remotely, and distribute content via custom streaming apps. BoxCast’s patented streaming protocol ensures reliable delivery even on challenging networks, while features like built-in multi-streaming, automation, and AI simplify the entire broadcasting workflow for organizations of all sizes. About the Role This role is for someone who lives in the pro audio world. BoxCast builds tools for modern live production teams, including Mixing Station Anywhere, our remote mixing product. The primary focus for this role is Mixing Station Anywhere, and it requires a community leader with a deep familiarity with live sound, digital mixing consoles, and the pro audio creator ecosystem. This is not a general community or social media role. While Mixing Station Anywhere is the priority, you will also represent BoxCast’s core streaming platform. BoxCast provides reliable, professional live streaming solutions used by production teams across sports, worship, and live events. You’ll be responsible for connecting the dots between live audio and live streaming, sharing real-world workflows, and positioning BoxCast as part of a complete production stack. If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for. What You’ll Do: - Own and grow the Mixing Station Anywhere community across pro audio and social channels - Build and maintain direct relationships with pro audio creators, engineers, and educators - Collaborate with creators to produce authentic content, including demos, tutorials, reviews, and case studies that showcase our tools in real world environments - Act as a credible voice inside audio communities (FOH, worship, touring, broadcast) - Guide and elevate discussions across our communities, ensuring accurate technical information and strong peer to peer engagement - Identify and empower trusted community moderators and champions - Develop programs to recognize, reward, and amplify community champions - Build partnerships with installers, integrators, managed service providers, and educators - Translate real world audio workflows and community feedback into actionable insights for our product and engineering teams - Track and report on community health, growth, and engagement metrics You are a strong fit if you have: - Experience as a live sound engineer - 3+ years of hands-on experience in community management, customer engagement, partner marketing, public relations, or advocacy - 2+ years of experience in the pro audio or music technology industry (working with sound engineers, manufacturers, installers, integrators, or venues) - A ‘figure-it-out’ mindset that drives project execution without a formal playbook - Proven success as a power user on platforms like Reddit, Facebook, Discord - Ability to turn expertise into community building playbooks Not a fit if: - You do not have hands-on experience using Mixing Station - You are new to pro audio or still learning the basics of live sound - You prefer clearly assigned tasks over self-directed relationship building - Your background is limited to moderation or reactive community support This role is built for someone who takes initiative, moves quickly, and thrives in a fast-moving environment. Location: Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin) Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role. Sponsorship for work authorization for foreign national candidates is not available for this position. Compensation: Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. Benefits: We offer a comprehensive benefits package including Medical, Vision, and Dental coverage, a generous time-off policy and parental leave policy for birthing and non-birthing parents, and the opportunity to contribute to your 401k plan to support your long-term goals. Equal Opportunity Statement: BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law. Candidate Accommodations: We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process. A Final Note: You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is for someone who lives in the pro audio world. BoxCast builds tools for modern live production teams, including Mixing Station Anywhere, our remote mixing product. The primary focus for this role is Mixing Station Anywhere, and it requires a community leader with a deep familiarity with live sound, digital mixing consoles, and the pro audio creator ecosystem. This is not a general community or social media role. While Mixing Station Anywhere is the priority, you will also represent BoxCast’s core streaming platform. BoxCast provides reliable, professional live streaming solutions used by production teams across sports, worship, and live events. You’ll be responsible for connecting the dots between live audio and live streaming, sharing real-world workflows, and positioning BoxCast as part of a complete production stack. If you love connecting with people, sharing ideas, solving problems, and geeking out over mixing consoles and live audio gear, you might be exactly who we’re looking for. What You’ll Do: - Own and grow the Mixing Station Anywhere community across pro audio and social channels - Build and maintain direct relationships with pro audio creators, engineers, and educators - Collaborate with creators to produce authentic content, including demos, tutorials, reviews, and case studies that showcase our tools in real world environments - Act as a credible voice inside audio communities (FOH, worship, touring, broadcast) - Guide and elevate discussions across our communities, ensuring accurate technical information and strong peer to peer engagement - Identify and empower trusted community moderators and champions - Develop programs to recognize, reward, and amplify community champions - Build partnerships with installers, integrators, managed service providers, and educators - Translate real world audio workflows and community feedback into actionable insights for our product and engineering teams - Track and report on community health, growth, and engagement metrics Qualifications - Experience as a live sound engineer - 3+ years of hands-on experience in community management, customer engagement, partner marketing, public relations, or advocacy - 2+ years of experience in the pro audio or music technology industry (working with sound engineers, manufacturers, installers, integrators, or venues) - A ‘figure-it-out’ mindset that drives project execution without a formal playbook - Proven success as a power user on platforms like Reddit, Facebook, Discord - Ability to turn expertise into community building playbooks Requirements - You do not have hands-on experience using Mixing Station - You are new to pro audio or still learning the basics of live sound - You prefer clearly assigned tasks over self-directed relationship building - Your background is limited to moderation or reactive community support Location Remote U.S. (Must reside in one of the following states: Arkansas, Florida, Georgia, Indiana, Maine, Michigan, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Wisconsin). Employees located near our Cleveland, OH office are welcome to work on-site, but this isn't required for this role. Sponsorship for work authorization for foreign national candidates is not available for this position. Compensation Final compensation is determined by a combination of factors, including job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. Benefits - Comprehensive benefits package including Medical, Vision, and Dental coverage - A generous time-off policy and parental leave policy for birthing and non-birthing parents - The opportunity to contribute to your 401k plan to support your long-term goals Equal Opportunity Statement BoxCast is proud to be an Equal Employment Opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status, or any other status protected by law. Candidate Accommodations We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation during the interview process, please contact our People Operations team during the recruitment process. A Final Note You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.