About Veratru Veratru serves as a critical financial partner supporting the federal "No Surprises Act." When healthcare providers and insurance companies disagree on payment for out-of-network services, they enter a structured dispute resolution process. While the arbitration administrators handle the decision-making, Veratru handles the money. We manage the complex flow of administrative and arbitration fees associated with these disputes. We are a technology-forward, process-driven company operating in a high-volume environment where accuracy and agility are paramount. About the Role You will lead and scale the operating system for high-volume payment processing, reconciliation, refunds, and exception handling. You will own the transition from manual processes to an increasingly automated, technology-enabled payments operation. You will combine operational leadership with a systems mindset: simplifying workflows, implementing tooling and automation, and building the metrics, controls, and documentation needed for accuracy and audit readiness. As the organization grows, you will hire, coach, and develop a high-performing team and create a culture of ownership and continuous improvement. How You Will Make an Impact - You will build and lead the payments operations function, including hiring, onboarding, training, and performance development. - You will establish operating rhythms and measurable standards that drive throughput, quality, and predictability. - You will design and implement controls, documentation, and quality checks that reduce financial risk and support audit readiness. - You will improve end-to-end workflows for cash application, refunds, and reconciliations so manual effort decreases and accuracy improves. - You will partner closely with Accounting to deliver clean reconciliations and reliable close support. - You will own escalations by creating clear triage paths, coaching the team through complex cases, and driving root cause fixes. - You will lead automation initiatives that reduce manual work across payment processing, reconciliation, exception handling, and approvals. - You will partner with Product and Engineering to translate operational needs into clear requirements, prioritization, and successful releases. - You will set controls, audit trails, and documentation standards so processes remain compliant as systems evolve. You Will Be a Strong Fit If You Bring - Proven leader who has built or scaled high-volume financial or payment operations in regulated environments. - Strong accounting and operational foundation with hands-on experience in large-scale payments or reconciliation. - Hands-on, builder mindset with a track record of reducing manual work through process design and automation. - Strong problem-solving skills to research, resolve, and prevent complex payment issues. - Ability to translate operational detail into scalable, long-term solutions. Additional Requirements - Bonus if you have FinTech Experience - Must be based in the United States. - Ability to pass a comprehensive background check. - Bonus: Bilingual in English and Spanish. Position Location: Remote

Sales Director, Middle East Team: Monetization Location: Middle East Reporting to: Head of Monetization Role Overview Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, Middle East owns new revenue execution across the Middle East market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. Core Mandate The Sales Director, Middle East is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level Key Responsibilities - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts Role Impact - Increased ARR - Higher win rates - Larger deal sizes - Stronger Middle East market penetration

Sales Director, EU Team: Monetization Location: LATAM Reporting to: Head of Monetization Role Overview Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, LATAM owns new revenue execution across the LATAM market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. Core Mandate The Sales Director, LATAM is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level Key Responsibilities - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts Role Impact - Increased ARR - Higher win rates - Larger deal sizes - Stronger LATAM market penetration

Sales Director, US Team: Monetization Location: United States Reporting to: Head of Monetization Role Overview Rwazi sells enterprise AI-powered decision intelligence subscriptions. The Sales Director, US owns new revenue execution across the United States market. This role lands new enterprise accounts and expands existing subscriptions through structured pipeline discipline, executive engagement, and value-based selling. This is revenue ownership, not relationship management. Core Mandate The Sales Director, US is accountable for: - Closing new enterprise subscription revenue - Expanding ARR within existing accounts - Driving pipeline-to-close efficiency - Maintaining structured deal discipline - Representing Rwazi at executive buyer level Key Responsibilities - Own full-cycle enterprise sales (land and expand) - Maintain predictable forecast accuracy - Navigate complex buying committees - Align product capabilities with enterprise pain points - Close multi-year subscription contracts - Drive expansion within multi-department enterprise accounts Role Impact - Increased ARR - Higher win rates - Larger deal sizes - Stronger US market penetration