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Office of Suicide Prevention, Veterans Crisis Line logo
Office of Suicide Prevention, Veterans Crisis Line

VA offers a comprehensive total rewards package for its employees.

Nurse (QM Program Manager)

Location

United States

Posted

101 days ago

Salary

0

No structured requirement data.

Job Description

Nurse (QM Program Manager)

Office of Suicide Prevention, Veterans Crisis Line

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The employee will serve as the Nurse (QM Program Manager), located in the Quality, Training and Risk Management Veterans Crisis Line (VCL), Veterans Affair (VA). The VCL is a 24-hour, 7-days-a-week, 365-days-a-year service aimed at connecting callers worldwide to a caring, qualified Veterans Administration employee. The VCL's mission is to provide 24/7, world-class suicide prevention and crisis intervention services to Veterans, Service Members and their family members. - Serves as a subject matter expert in quality management and enterprise risk management for the Veterans Crisis Line. - Provides Executive Input in strategic planning, budget, mission and operational planning, and policy development. - Utilizes current trends and relevant theories to design/modify, implement, and measure integrated programs within VCL. - Ensures the program meets regulatory/accreditation standards, including CARF, AAS, ICMI, and VHA policies. - Responsible for quality indicators including analysis of data from monthly reporting trends. - Develops and implements programs, policies, and procedures to meet program goals and monitor outcomes. - Ability to balance responsibilities in a complex environment and work with great autonomy. - Serves as a member of VCL's Executive Leadership Council and collaborates with key stakeholders. - Ensures the quality assurance plan is developed, implemented, and sustained each fiscal year. - Develops education to be disseminated nationwide via webinar and other technological platforms. - Consults with members of the Suicide Prevention Office and researchers for effective clinical interventions. - Other duties as assigned. Qualifications - English Language Proficiency. - Graduate of a school of professional nursing approved by the appropriate accrediting agency. - Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth. - Specialized experience in mental health, accreditation, and quality assurance preferred. Requirements - Master's degree in Nursing (MSN) or a related field with a BSN and 4 years of professional nursing experience. - Doctoral degree in nursing or a related field with 3 years of professional nursing experience. - Leadership characterized by substantial and continuous responsibility and accountability. - Experience in health care delivery, business acumen, communication, and relationship management. Benefits - Competitive salary, regular salary increases, potential for performance awards. - 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays). - Traditional federal pension (5 years vesting) and federal 401K with up to 5% contributions by VA. - Federal health/vision/dental/term life/long-term care insurance options. - Remote position with a secure, distraction-free home-based worksite. Company Description VA offers a comprehensive total rewards package for its employees.

Job Requirements

  • English Language Proficiency.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency.
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth.
  • Specialized experience in mental health, accreditation, and quality assurance preferred.
  • Master's degree in Nursing (MSN) or a related field with a BSN and 4 years of professional nursing experience.
  • Doctoral degree in nursing or a related field with 3 years of professional nursing experience.
  • Leadership characterized by substantial and continuous responsibility and accountability.
  • Experience in health care delivery, business acumen, communication, and relationship management.

Benefits

  • Competitive salary, regular salary increases, potential for performance awards.
  • 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays).
  • Traditional federal pension (5 years vesting) and federal 401K with up to 5% contributions by VA.
  • Federal health/vision/dental/term life/long-term care insurance options.
  • Remote position with a secure, distraction-free home-based worksite.

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