• Conduct business-critical analyses and act on them • Partner with cross-functional teams to implement new initiatives • Build for the long-term and set key business goals and milestones • Dive into data to understand hyperlocal nuances • Launch high-impact experiments • Build new playbooks for growth

• Review and respond to sensitive content escalations in our queues, including but not limited to the review of child exploitation, graphic violence, self-injury and suicide, explicit images, videos, and other objectionable and/or disturbing content. • Investigate complex cases to develop a detailed understanding of how abuse is occurring and attribute it to the person(s), and/or network(s) responsible, in order to prepare high-quality written reports, for both internal and external audiences, including NGOs and law enforcement agencies • Proactively identify currently undetected abuse by leveraging internal data, open-source intelligence, trusted partner information and third party private intelligence • Demonstrate operational excellence when evaluating risks, threats, and user privacy in time-critical situations and execute decision-making while analyzing a variety of factors that include imminence of danger, sensitivities, and/or graphic content • Work collaboratively in responding to sensitive issues, providing deep knowledge into different exploitative content types and sharing insights and expertise about minor safety and exploitative content issues • Respond to users experiencing safety-related or high harm issues and empathetically address their concerns • Identify effective strategies to prevent or disrupt abuse at scale and work collaboratively with other internal teams, including Policy, Product, Engineering and Legal to effect those strategies • Create, maintain, and develop internal resources around contemporary subject matter expertise, workflows and process updates • Mentor and guide junior team members in the execution of their duties, including delivering internal training

• Identify, develop, and execute account strategy to close new business opportunities and expand revenue with customers across the assigned region; independently and cooperatively • Scope, negotiate, and bring to closure agreements to exceed booking and revenue quota targets • Target and gain access to decision makers in key prospect accounts in the assigned territory • Establish access and maintain existing relationships with key decision makers (typically at the CIO and CISO, and Director/VP level) in industry, partners, and customer accounts to drive all pertinent issues related to sales strategy and revenue attainment • Collaborate with peers with cross-functional teams (including the Field Sales, Channels & Alliances, Marketing, Sales Operations, Sales Engineering, Services, Customer Support, and Product Management) to create visibility with target accounts and drive engagement of prospects at both the individual contributor and executive level • Work cooperatively with partners to leverage their established account presence and relationships • Capture, maintain, and disseminate accurate and relevant prospect information using Salesforce.com

• Garantizar la correcta ejecución y control de los servicios (implementación, soporte y operación); • Asegurar el cumplimiento de SLA, tiempos de entrega y estándares técnicos; • Realizar seguimiento operativo y análisis de desempeño de las redes.