• Assign and monitor all inbound Requests for Proposals (RFPs) to support business development, bookings growth, and ongoing process optimization. • Coordinate sponsor bid defense meetings and capabilities presentations. • Draft, revise, and format correspondence, reports, and presentations, including compilation of materials from various stakeholders. • Collaborate with MSA and supporting departments to organize agendas, document minutes, and advance cross-functional project initiatives. • Create, manage, and enhance MS Teams channels to support communication, collaboration, and information storage. • Build strong internal stakeholder relationships and support strategic objectives through defined workstreams. • Track and enter monthly billable consultation hours to support revenue acceleration efforts. • Partner with the data science team to evolve dashboards and strengthen KPI visibility for leadership decision-making. • Support study-level activities, including risk tracking, MSA staff assignment monitoring, and coordination of study-specific requirements. • Prioritize multiple concurrent projects and drive timely issue resolution. • Liaise with Salesforce technical partners to troubleshoot and evaluate new enhancements. • Interface regularly with IT to solve technical needs at both the individual and departmental level. • Facilitate coordination with procurement, contracts, and other internal support functions. • Adhere to Standard Operating Procedures (SOPs), support departmental standards, and promote the sharing of best practices. • Support continuous improvement by identifying training needs, participating in professional development, and contributing to process innovation. • Attend and participate in applicable company‑sponsored training.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Мы ищем тебя - человека, который любит компьютерные игры так же, как и мы! - распределять заказы между исполнителями; - отслеживать статус заказов и контролировать исполнение; - актуализировать информацию по заказам в таблицах; - отвечать на вопросы сотрудников и исполнителей в чатах; - решать проблемные ситуации в процессе выполнения заказов. Qualifications - имеешь опыт игры в World of Warcraft; - коммуникабельность и стрессоустойчивость - главные твои качества. Requirements - Заработная плата от 40 000 рублей до 50 000 рублей; - еженедельные выплаты; - График — 6/1, 8‑часовой рабочий день; - Обучение с нуля – мы подготовим тебя ко всем аспектам работы. Benefits - Конкурентная заработная плата, разбитая на еженедельные выплаты; - На 100% удаленная работа; - Сменный график; - Абсолютно неформальная обстановка; - Инициатива не наказуема. Company Description WowVendor – один из крупнейших международных сервисов, оказывающих услуги в онлайн играх с 2014 года. Мы помогаем геймерам-любителям получать сложные достижения и внутриигровой прогресс, экономя им сотни часов их личной жизни.

TITLE: BUSINESS SERVICES ADVISOR STATUS: EXEMPT REPORT TO: BUSINESS SERVICES MARKET AREA MANAGER DEPARTMENT: BUSINESS SERVICES JOB CODE: 11625 PAY RANGE: $70,304.00 - $72,800.00 ANNUALLY + Quarterly and Annual Incentives GENERAL DESCRIPTION: The Business Services Advisor at Golden 1 serves as a strategic partner to small business members by advising, assisting, educating, and growing relationships with small businesses in the communities we serve through the introduction of Golden 1 business services and solutions. TASKS, DUTIES, FUNCTIONS: - Team Engagement: - Work proactively to build and grow relationships with potential new members and engage with existing members by asking questions to learn about their financial needs, understanding their goals, and sharing how Golden 1 can help them through proactive outreach, phone or in-person visits. Plan and execute appointments. - Lead training initiatives for branch teams to elevate business services awareness and different products and services we offer. This training will equip employees to assist in meeting members' broader financial needs, educate them on small business requirements, and help create a positive onboarding experience. - Foster a positive and collaborative environment, ensuring effective communication and knowledge sharing within the business services team and be able to influence other line of business partners, including home loan advisors and financial advisors. - Operational Engagement: - Collaboratively work with Business Services Market Area Manager on products and marketing tactics to enhance member penetration and improve member’s business efficiencies. Develop, recommend, and implement initiatives that improve our service capabilities resulting in business membership growth, increased product utilization and exceptional member service. - Proactively develops and executes sales strategies to attract new business opportunities and a holistic plan to drive consistent performance within the retail channel encompassing home loans, investments and other partnerships. - Assist in scheduling member appointments (new referrals, follow-up on old referrals, and existing account development) and answer inquiries and provide accurate information about business products and services. - Develop solutions and make recommendations based on an understanding of the business strategy and stakeholder needs based on outbound calling and in person engagement. - Develops internal and external networks and referral sources to support growth of business services. - Break down strategic problems, and analyses data and information to provide insights and recommendations around how to improve member experience. - Performance Monitoring & Optimization: - Engage with members in all phases of the business life cycle while following policies and leveraging product knowledge. Conduct needs-based conversations identifying credit, deposit and servicing processing needs of customers, explain, and demonstrate self-service mobile options to members. - Act as the primary relationship manager for small business members in an assigned territory using member relationship management tools. - Protect the assets of the credit union and our members through the proper execution and administration of operational and risk management policies and procedures in compliance with the mandates established by the credit union and the law. - Compliance & Best Practices: - Ensure compliance with organizational policies, industry’s best practices, and relevant laws and regulations. - Serve as a leader in managing risk. Understand and manage risks in the business, adhere to policies, procedures, controls and ensure compliance with applicable laws, rules and regulations. - Exercise judgement to identify, diagnose, and solve problems within set guidelines and compliance regulatory procedures. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: - Oral and written communication skills required to appropriately train and advise staff and members on policy, procedures, and products. - Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: - INTERNAL: All levels of management and staff. - EXTERNAL: Members, vendors, peers in financial institutions, community associations and credit union associations. QUALIFICATIONS: - EDUCATION: Bachelor’s degree preferred. Work experience may be considered in lieu of a four-year degree. - EXPERIENCE: 2 years of small business experience or 3-5 years of sales experience. 2 years of experience in Small Business banking experience, or 3-5 years of sales experience. - KNOWLEDGE / SKILLS: - Proven experience managing a dedicated book of small business customers across assigned territory. - Member service focus with experience managing complex transactions across multiple systems. - Experience building and maintaining effective relationships with members and internal partners. - Experience using strong business acumen to provide financial services consultation to small business members. - Extensive knowledge and understanding of bank lending programs, credit policies, and specialty products. - Proficient with proactively sourcing, acquiring, building, and maintaining relationships with members and colleagues. - Ability to educate and connect members to technology and share the value of mobile banking options. - Ability to interact with integrity and professionalism with members and employees. - High motivation with ability to successfully meet team objectives while maintaining individual performance. PHYSICAL REQUIREMENTS: - Prolonged sitting throughout the workday with occasional mobility required. - Corrected vision within the normal range. - Hearing within normal range. A device to enhance hearing will be provided if needed. - Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. - Travel to meet with branches and meet members where they are at. Travel within CA required. LICENSES / CERTIFICATIONS: None #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE’S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION’S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 1/9/2026

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Product Operations professional to support our Product Development Lifecycle Director and lead our release management operations. In this role, you will help identify and resolve operational pain points that can impact the delivery of on-time, high-quality, value-driven releases. You will join a high-performing, collaborative team and work closely with product managers, engineers, architects, and designers to establish clear standard operating procedures and ensure consistent, efficient, and successful product releases. - Support FICO’s Product Development Lifecycle and lead end-to-end release management operations. - Develop and maintain documented standards, processes, and clear guidance to enable Product Management, Engineering, and Delivery teams to release platform capabilities and products efficiently. - Partner closely with Product Management, Delivery Management, and Engineering to define release priorities, plans, and timelines, and track progress to execution. - Collaborate with leaders across FICO to create and continuously refine release standards, guidance, and best practices. - Drive continuous improvement across product development and release management practices to support operational excellence and efficiency. - Build, track, and communicate release plans and roadmaps that clearly showcase FICO’s product portfolio. - Facilitate and moderate meetings with key stakeholders to gather feedback, align priorities, and ensure processes reflect diverse perspectives. - Schedule and lead planning and release-related meetings as needed. - Develop and maintain release calendars, reports, and dashboards to communicate what is planned, what has been released, and identify opportunities for increased efficiency. Qualifications - Strong understanding of Agile development lifecycles and software delivery operations. - Hands-on experience with software releases (required); experience with platform releases is a plus. - Highly process-oriented with strong attention to detail. - Interest or experience using AI to improve operational efficiency is desirable. - Some experience in project or program management is preferred. - A collaborative working style with excellent communication and stakeholder management skills. - Strong time-management skills with the ability to meet tight deadlines and manage multiple priorities simultaneously. - Proficiency in Jira; experience with Confluence and Aha! is a plus. - Bachelor’s degree in a closely related field or equivalent experience. Requirements - Strong understanding of Agile development lifecycles and software delivery operations. - Hands-on experience with software releases (required); experience with platform releases is a plus. - Highly process-oriented with strong attention to detail. - Interest or experience using AI to improve operational efficiency is desirable. - Some experience in project or program management is preferred. - A collaborative working style with excellent communication and stakeholder management skills. - Strong time-management skills with the ability to meet tight deadlines and manage multiple priorities simultaneously. - Proficiency in Jira; experience with Confluence and Aha! is a plus. - Bachelor’s degree in a closely related field or equivalent experience. Benefits - An inclusive, values-driven culture built around: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others. - Opportunities to make a meaningful impact and grow professionally by leveraging your strengths and participating in valuable learning experiences. - Highly competitive compensation, benefits, and rewards programs designed to recognize and support your best work. - A people-first work environment that promotes work/life balance, employee resource groups, and social events that foster connection and collaboration. - The targeted base pay range for this role is: $60,000 to $94,000 with this range reflecting differences in candidate knowledge, skills and experience.