• Dispatch over 750 vehicles weekly using internal technology to technicians and/or third-party locksmiths. • Manage and update claims within the portal. • Follow up with technicians daily to provide accurate ETAs to customers on open claims. • Verify pictures and invoicing for accuracy before uploading to the customer via the portal. • Request voids and rebill claims when documentation is incorrect to ensure proper closure. • Provide customer quotes as needed for claim resolution. • Monitor claims cycle time and ensure timely processing. • Communicate cycle time updates with technicians and managers. • Maintain accurate records and documentation for all claims. • Support administrative tasks including data entry, report generation, and system updates. • Audit claim documentation weekly to ensure compliance with customer and internal standards. • Maintain organized digital records for all claims, dispatches, and communications for audit readiness. • Generate weekly and monthly reports on claim volume, cycle time, and resolution rates. • Identify trends in claim delays or errors and recommend process improvements. • Liaise with the Keys Inventory and Dispatch teams to ensure alignment on vehicle availability and technician capacity. • Partner with Customer Service to resolve escalated claims or customer concerns. • Propose updates to claim workflows or dispatch logic based on recurring issues or feedback. • Participate in system enhancement discussions (e.g., Aango portal updates or dispatch tech upgrades). • Train new team members on claim handling procedures and dispatch protocols. • Create and maintain SOPs for claims processing and dispatch workflows. • Other Duties as Assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description A well-established Third-Party Administrator (TPA) is seeking an experienced Senior Workers’ Compensation Claims Adjuster to join their team supporting New England accounts. This role is fully remote and requires a seasoned claims professional who can independently manage a complex Vermont workers’ compensation caseload while delivering excellent service to both the client and injured workers. - Manage a full caseload of New England workers’ compensation claims from inception to closure. - Investigate claims thoroughly to determine compensability and appropriate reserves. - Ensure all claims are handled in compliance with New England workers’ compensation laws and regulatory requirements. - Coordinate and communicate with injured workers, employers, medical providers, attorneys, and other stakeholders. - Establish and adjust reserves based on claim developments and exposure. - Direct medical management, including coordination with nurse case managers when appropriate. - Evaluate claims for settlement opportunities and participate in negotiations when necessary. - Manage litigated claims, working closely with defense counsel to develop strategies and control costs. - Maintain accurate claim documentation and provide timely claim updates to the client. - Deliver high levels of customer service to a dedicated client account while meeting all service standards and KPIs. Qualifications - 5+ years of Workers’ Compensation Claims Adjusting experience, with either MA, CT, NH, VT, ME, or RI claim handling required. - Strong understanding of New England Workers’ Compensation regulations and claims procedures. - Experience handling complex and litigated claims. - Prior experience working for a TPA or insurance carrier preferred. - Strong organizational, analytical, and negotiation skills. - Ability to manage a full caseload independently in a remote work environment. - Active adjuster license or ability to obtain quickly. Requirements - Strong knowledge of New England workers’ compensation statutes. - Proven experience handling litigated and complex claims. Benefits - Compensation: $80,000 - $95,000/year - Annual Bonus Potential - 100% Remote Work Environment - Comprehensive benefits package - Opportunity to support a stable, long-term dedicated account - Collaborative and supportive claims leadership team

Manages an assigned case load of low to moderate Homeowners Liability, specifically Renters and Condo, with a typical exposure of up to $20,000 involving non-litigated matters from the investigation of the claim through the resolution. This includes making decisions about liability/compensability and negotiating settlements within the policy limits to protect our policy holder and client. The role interacts with policy holders, claimants, plaintiff attorneys, coverage & defense counsel, and other third parties throughout the claims management process. Responsibilities: - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plan based on case facts, best practices, protocols, regulatory issues, and state laws. - Maintains current knowledge of court decisions which may impact the claim on principles or practices. This may require attendance at various seminars or training sessions. - Plans and conducts investigations of claims to confirm coverage and to determine negligence, liability, compensability, and damages. - Assesses policy coverages and notifies insured of any issues; determines and establishes reserve requirements for both indemnity and expense on a regular basis and makes recommendations to set reserves at appropriate level for claims outside of authority level. - Prepares comprehensive reports as required by Clients/Brokers and participates in meetings with Clients and Brokers on specific claims. - Identifies and communicates specific claim trends and policy issues to management and underwriting. - Assess actual damages associated with claims and conducts negotiations within assigned authority limits to settle claims. - Proven interpersonal, analytical, and decision-making skills to effectively negotiate and settle claims. - Demonstrated strong negotiation skills. - Knowledge of legal liability, joint & several laws required. - Able to demonstrate abilities to be a self-starter and autonomous worker. Minimum Qualifications: - Adjuster’s license is required for all states where adjuster licensing is applicable - Bachelor’s degree with 3 years of property damage liability claims experience. - Expert level knowledge of specific state contributory and comparative negligence laws and joint & several laws. - Excellent verbal and written skills to communicate internally and externally. - Excellent critical thinking and problem-solving skills. - Strong organizational and time management. - Ability to multi-task in a fast-paced environment. Pay Range: $56,000 - $65,000 Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. Pay Range: $56,200.00 - $94,100.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

A Top Workers Compensation Defense and Civil Litigation Firm Seeks a seasoned WC Defense Attorney! This Jobot Job is hosted by: Chris De Armas Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $140,000 - $210,000 per year A bit about us: A Top Workers Compensation Defense and Civil Litigation Firm Seeks a seasoned WC Defense Attorney! We have offices in LA County, OC, SD, Central Coast, Inland Empire and Fresno! Why join us? A Top Workers Compensation Defense and Civil Litigation Firm Seeks a seasoned WC Defense Attorney! Job Details Job Details: We are seeking a highly skilled and experienced Workers Compensation Defense Attorney to join our dynamic team. This position is remote and offers an exciting opportunity to work on a variety of challenging cases. Our ideal candidate is a self-starter with a strong work ethic, excellent problem-solving skills, and a passion for defending the rights of employers in workers' compensation cases. This role involves handling all aspects of workers' compensation defense, civil litigation, fraud, insurance coverage issues, employment law, labor law, wrongful termination, harassment, ADA, and employee handbooks. Responsibilities: 1. Responsible for managing a caseload of workers' compensation cases, from inception through resolution. 2. Develop and implement defense strategies, conduct discovery, take and defend depositions, draft and argue motions, and represent clients at hearings, mediations, and trials. 3. Conduct legal research and provide legal analysis on complex issues related to workers' compensation, employment law, labor law, and insurance coverage. 4. Handle all aspects of civil litigation, including drafting pleadings, conducting discovery, and representing clients in court. 5. Investigate and defend against fraud claims. 6. Advise clients on employment law issues, including wrongful termination, harassment, and ADA compliance. 7. Assist in the development and revision of employee handbooks to ensure compliance with state and federal laws. 8. Maintain up-to-date knowledge of changes in workers' compensation laws and regulations. 9. Provide exceptional customer service to clients, including timely updates on case status and legal advice in understandable terms. 10. Collaborate with other attorneys, paralegals, and support staff to ensure efficient and effective case management. Qualifications: 1. Juris Doctorate from an accredited law school. 2. Admission to the California State Bar and in good standing. 3. Minimum of 3 years of experience in workers' compensation defense, civil litigation, OR employment law. 4. Proven track record of successfully defending clients in workers' compensation cases. 5. Strong knowledge of workers' compensation laws and regulations, civil litigation procedures, and employment laws. 6. Experience in handling insurance coverage issues, fraud investigations, and labor law issues. 7. Excellent legal research, analytical, and problem-solving skills. 8. Strong oral and written communication skills, with the ability to communicate complex legal concepts in understandable terms. 9. Ability to manage a high-volume caseload, meet deadlines, and work independently. 10. Proficiency in using legal research software and Microsoft Office Suite. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy