EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship. Working Environment: - Environment: Remote - Travel Requirements: Less than 5% Job Summary: The Epic Senior Systems Analyst provides analytical support above and beyond the role of Epic System Analyst and performance is consistently superior in all aspects of the job. Takes the initiative to identify solutions to problems within and outside of own applications. This includes facilitation of multiple workflow enhancements and projects to support enduser workflows across the health system. Identify opportunities for improvement and recommend enterprise level solutions while fostering collaboration between various parties. The Epic Senior Systems Analyst works to mentor less experienced analysts across the department. Mission Responsibilities: Core Competencies - Contributes to achievement of our Mission and Vision of the organization: - Adapting to Change - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives. - Continuous Improvement - Acts to constantly improve the level of clinical and non-clinical outcomes and level of customer satisfaction in both individual and team work processes. - Customer Focus - Demonstrates concern for meeting or exceeding internal and external customers’ expectations/requirements in a manner that provides satisfaction for the customer. - Teamwork - Accomplishes tasks through working effectively with others and appreciating the value and commitment of every member. - Service Excellence – Strives toward achievement of the Standards of Performance. Essential Responsibilities: - Facilitate project meeting and presentations to diverse audiences including project team through senior leadership. - Lead/participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; follow proper escalation paths. - Collaborates on decisions that refine and improve known practices or develops new approaches (researching and assess new technologies or functionalities). - Maintain project documentation including meeting minutes and issue lists. Manage end-user relationships and expectations by developing documentation and communication processes to keep others up to date on project results. - Follow up on all issues for timely resolution before they become a threat to the project schedule. Stay current with end-user needs and strategies. - Communicate effectively with project stakeholders. Utilize formal and informal written communication methods to communicate updates and findings. - Serves as a resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build, configuration, maintenance, and data integrity. - Ability to foresee/anticipate problems. Experience and skills to take full ownership of a significant issue/assignment. - Participating in training and working with end users - Identify appropriate parties/teams needed for the scope of the project. - Perform planning and estimation for specific tasks within the project scope. - Relate tasks and projects to the big picture. - Develop and execute action plans within the project scope. - Identify improvement opportunities and ways to increase adoption and end-user satisfaction. - Serve as a liaison for technical requirements and support. - Support and align efforts to meet end users’ needs. Job Qualifications Education: Bachelor’s degree in computer science, Information Science, or related technical field or equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities. Required Experience - Five to seven years’ experience in systems analysis and implementation in a healthcare environment with demonstrated project leadership. - Current Epic Certification(s) in assigned applications as applicable - Ability to prioritize, resolve conflict, and maintain project plans and issues lists. Ability to identify and manage risks to keep the project on time. Strong communication, interpersonal skills, problem solving, and analytical skills. Ability and interest in developing mastery level knowledge of Epic EMR functionality to enhance patient care and end user experience across the health system. Physical Requirements - As defined by the physical requirements and working conditions form maintained by the Occupational Health Department. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

• Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information • Handles carrier correspondence, manages EOBs, and keys payments received into the system • Prepares, reviews, submits, and follows up with clean claims to various companies/individuals • Collects, posts, and manages patient account payments • Investigates rejected claims to see why denials were issued and correct claims • Facilitates swift payment of invoices due to the organization by sending patient invoices, billing reminders, and making collection calls on outstanding balances • Reviews and provides RCM weekly and monthly reports including productivity and financial reports as directed

• Prepare and process customer invoices in a timely and accurate manner • Analyze the unbilled report, provide explanations, and drive resolution • Quickly research and resolve short-paid invoices • Collaborate with many other functional departments to resolve billing issues • Prepare billing reconciliations and analyses • Meet critical deadlines and achieve departmental goals and objectives • Lead billing meetings with internal and external customers.

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description The Coding Specialist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The PB Coding Specialist II performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. This position has deep understanding of disease process, A&P and pharmacology and acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patient's service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist II also demonstrates expertise to resolve Optum coding edits. Responsibilities: - Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed. - Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy. - Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports) - Provides documentation feedback to physicians - Maintains coding reference information - Trains physicians and other staff regarding documentation, billing and coding. - Reviews and communicates new or revised billing and coding guidelines and information - Attends meetings and educational roundtables, communicates pertinent information to physicians and staff. - Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues. - Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed. - Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals - Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. May contact providers for peer-to-peer reviews. - Meets established minimum coding productivity and quality standards for each encounter type - May perform other duties as assigned. Qualifications Required: - Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS). - Zero (0) to two (2) years of experience in a relevant role. - 94% accuracy on organizations coding test. Preferred: - Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM). - Previous experience with physician coding. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. - Job Shift: Day Job (1st) - Salary Range Minimum : $25.98 - Salary Range Maximum: $36.37 - Compensation: USD 25.98 - USD 36.37 - hourly