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Clipbook builds AI for communications and corporate affairs.
Founding Client Services Manager
Location
United States
Posted
91 days ago
Salary
0
Seniority
Senior
Job Description
Founding Client Services Manager
Clipbook
• Own a Portfolio of Enterprise Customers: Manage a portfolio of high-value enterprise accounts across multiple industries, maintaining strong, long-lasting relationships. • Risk Mitigation: Proactively identify risks and work collaboratively to drive retention. • Pilot: Manage Pilot engagement over multiple different opportunities. Project management of Clipbook’s highest value accounts. • Process Improvement: Contribute to the continuous improvement of the Customer Success playbook, resources, and best practices.
Job Requirements
- ~3-7 years of professional experience in a tier 1 professional setting (strategy consulting / MBB, top investment bank or private equity fund, etc.)
- Highly motivated and results-oriented with intense responsiveness, coachability, and a strong drive to succeed.
- Excellent project management, organizational, and multitasking skills
- Outstanding communication skills - able to engage with both executive stakeholders and end-users, drive complex client meetings, etc.
- Strong analytical capabilities; comfortable working with large datasets, metrics, and KPIs to build ROI-driven business cases.
- Adaptability and willingness to thrive in a nimble, execution-focused startup.
- Bonus Points: Familiarity with the public relations, media, communications, government affairs, or public affairs.
Benefits
- Competitive salary
- medical, dental, and vision benefits
- unlimited / flexible PTO policy
- bonuses for team-wide milestones
- 401(k).
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