• Serve as a trusted advisor to executive stakeholders, co-creating a long-term vision that aligns Boomi’s Agentic Capabilities with the customer’s most critical business priorities • Lead the commercial strategy for high-stakes pursuits by conducting deep discovery to craft provocative, insight-led narratives that challenge the status quo • Build a rigorous methodology linking Boomi’s Platform to tangible P&L impact through executive-ready ROI models and value realization frameworks • Establish a value realization framework that tracks and validates the achievement of the strategic business outcomes defined during the initial sales discovery, closely aligned with the Customer Success and Professional Services organizations • Partner with GTM team to embed key learnings and best practices from deal cycles into cross-functional GTM strategy

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description You will be responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes with a key focus on the knowledge management program. - Lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. - Collect and document business requirements. - Build and manage project plans. - Document key project decisions. - Manage project governance. - Apply frameworks. - Analyze data. - Develop and communicate risk mitigation strategies across disparate initiatives and stakeholders. You will report into the Associate Director, MPSO - Optimization. Requirements - A bachelor's degree or 3+ years commensurate experience. - 3+ years of experience with knowledge management, content management systems, and collaboration tools with demonstrated ability to implement new features and troubleshoot system functionality. - 3+ years of work experience in operations, health insurance, or data analysis. - 2+ years of experience with end-to-end project management. - 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures. Bonus Points - Bachelor's degree in Engineering, Business Administration, or other related field. - 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools. - Experience in Java, HTML, or similar coding languages used to structure web pages and content. - 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

• Qualifying opportunities and help perform needs assessment, engaging with partner and technical resources • Creating, delivering, and managing client presentations, proposals and supporting regular business reviews • Utilizing winning, solution-selling techniques to establish value and effectively guide sales processes to close • Partnering with sales Account Executives and Partner Sales Executives to upsell current customers and assist in closing potential customers • Developing go-to-market strategies across various co-sell models (Intermedia Direct, Intermedia Channel Core and Advisor, Service Providers) • Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and providing recommended solutions • Delivering inspiring CCaaS and AI sales training sessions to drive channel and direct sellers activity

• The Director, AI & Automation is a strategic and hands-on leadership role responsible for driving the adoption and integration of artificial intelligence and automation technologies across the organization. • Reporting directly to the VP, Product & Engineering, this individual will lead the company's AI transformation agenda — working side-by-side with teams and individuals to get them moving quickly, accelerating how work gets done, increasing the volume and quality of output, and significantly reducing operational costs. • This is not a purely strategic role. The right candidate rolls up their sleeves, embeds with teams, and acts as a personal AI coach, accelerator, and implementation partner across the business. • Actively embed with departments, teams, and individuals to help them adopt AI tools in their day-to-day work. • Run working sessions, workshops, and 1:1 coaching to rapidly upskill employees at all levels. • Identify quick wins within each group and help implement them fast — building momentum and confidence. • Build AI tools and agents as needed to help accelerate organizational adoption and use. • Act as a go-to resource for anyone in the company looking to leverage AI in a new way. • Create a "first mover" culture by celebrating early adopters and sharing wins company-wide. • Develop and execute a company-wide AI and automation strategy aligned with business objectives. • Identify high-impact opportunities to embed AI across all departments and functions. • Build and maintain a prioritized roadmap of AI initiatives with measurable ROI. • Lead cross-functional teams to implement AI tools, workflows, and platforms. • Partner with department heads to redesign processes using AI and automation. • Oversee vendor selection, procurement, and management of AI technologies. • Establish KPIs to measure the impact of AI adoption on productivity, output volume, and cost reduction. • Report progress and outcomes directly to the CEO and executive leadership team. • Drive continuous improvement cycles based on data and performance feedback. • Champion an AI-first mindset across the organization — starting with people, not technology. • Make AI approachable and practical for non-technical employees. • Remove barriers to adoption by simplifying tools, creating guides, and offering ongoing support. • Develop scalable training programs that get people productive with AI quickly. • Work with Legal/Compliance to establish AI governance policies, ethical guidelines, and data privacy standards that are in compliance with relevant regulations and responsible AI practices.