Company Overview Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas—including airborne ISR, electronic warfare, secure communications, aerial refueling, special mission aviation, aerial firefighting, and advanced simulation. Wherever we operate, we build vertically integrated full stacks of capability—designing, building, and operating turnkey solutions that let customers scale capacity while benefiting from continuous cycles of innovation. With operators and engineers under one roof, we close the gap between lab and field—what we call connecting design with effect. Metrea’s solutions are built for elegance: effective, efficient, and evolving. This approach enables our partners to do more with less and achieve outsized, asymmetric advantage against rapidly evolving threats. Headquartered in Washington, DC, Metrea has facilities across the United States, the United Kingdom, Europe, and beyond. Position Summary Reporting into the Head of Electromagnetic and Cyber Group (H/EM&C) and supporting the EM&C Director of Programs, the EM&C Support Specialist is responsible for (1) Assisting in supporting the project and program management and business operations of the EM&C, i.e. that of designing and building best-in-class program and project management methodologies in the business units to include processes, systems, and people, as well as (2) supporting the management of multiple EM&C programs, provide guidance in Metrea business practices to the team, and act as a liaison to other entities within Metrea. The EM&C Support Specialist is a member of Metrea Aerospace Management (MAM) and is a key contributor to the formation and execution of enterprise strategies to EM&C business units. As a member of the EM&C, the Support Specialist’s responsibilities demand clear communication and presentation skills, as well as the ability to develop trusting relationships with senior and junior teammates across the enterprise This position provides the opportunity to grow business knowledge in a dynamic, ever-evolving aerospace company. The EM&C Support Specialist supports and coordinates with Metrea business units while ensuring transparency in Program and Project Management and business methodologies and processes across Metrea. What You’ll Do - Process, Systems & Frameworks Development: Assist in the design, development, and management of the EM&C business operations with particular focus on the implementation of effective, efficient, and scalable processes that assist in execution of the business, customer and mission support, and development of new technologies. Develop the necessary program and project management frameworks and models and acquire and implement the systems that will best facilitate process automation and decision support from tactical to strategic levels across the group. - People Development: Identify areas of growth in the EM&C’s knowledge, skillsets, and attitudes, and develop a systematic approach to professional development and talent acquisition to build a high-performing team. - Technology Development: Identify areas of the technology roadmap framework related to program and project management for EM&C and its business units. - Teammate Responsibilities: Providing support Capacity across MNetrea (“IN”) - Strategy BCA: Support the Strategy (STRAT) capability area to inform enterprise strategy with key EM&C considerations and remain an active participant on all major enterprise strategy decisions, to include the commencement of new business lines or the cessation of extant ones, the acquisition or disposal of key assets or business units, and all investment decisions for all kinds of assets (hardware, software, technologies, IP, businesses, etc.). - Work closely with the STRAT/Investment team to support potential investment assessments, where these involve strategic acquisitions. Support the STRAT/Research team in areas of research requiring related subject matter experts (SMEs). Direct the research team to conduct supporting research for EM&C-related projects or interests. - Support the STRAT/Risk team by informing all programmatic, portfolio, or business risk exposure dashboards with Group risks, as well as by supporting risk mitigation efforts. - Operations BCA: Work closely with EM&C Portfolio Development to inform the design, implementation, and further development of Metrea’s Program and Project Management methodologies and to support EM&C’s growing system needs. - Legal BCA: In coordination with the EM&C Portfolio Development, provide LEG/Compliance with the EM&C Program’s inputs that are required to perform all necessary compliance functions and ensure that Metrea’s compliance policies cover all known requirements. - Market Engagement Support: Support market engagement efforts where required, where your subject matter expertise, customer knowledge or intimacy may help Metrea mitigate any known risk and progress its prospects. Enhance Metrea’s Market Engagement efforts by supplementing Strategy’s cueing and tasking of our Market Engagement Teams (METs) by directly engaging with enabling or decisive stakeholders. Represent the company, as required, in external fora or venues. - Risk Management Support: Actively participate in reviewing and understanding EM&C’s risk exposure (REX) to target and shape internal programs and future acquisitions which positively contribute to an appropriate and balanced overall exposure. Actively contribute to program risk exposure assessment and management by contributing with your unique perspective and experience around market, and particularly customer-related risks, such as those emanating from the requirements, programmatic, contracting, funding, legislation, regulation, policy, and other related layers and sub-layers. What You’ll bring - Education: Bachelor’s Degree or 10+ years of experience in program and project management specifically supporting manned and unmanned intelligence, surveillance, and reconnaissance operations and platforms, aerial refueling operations, and/or associated programs. - Computer Skills: Mastery skills in Microsoft Office Suite Programs; Word, Excel, PowerPoint - Seasoned professional in the US Intelligence Community and Department of Défense - Must be able to interface with mid-level external/internal customers and have excellent presentation skills. - Must be able and willing to operate against deadlines with accuracy and a strong attention to detail. - Must be results-oriented and demonstrate strategic thinking, innovation, flexibility in dealing with changing and ambiguous situations. - Contribute to comprehensive program and project management analysis, to include financial analysis in support of proposal development or departmental budgeting & forecasting. - Must be able to work with confidential data, which if disclosed, might have significant internal and external impact on the organization. - Strong Microsoft Office skills, to include a high level of proficiency in Excel. - Must possess excellent verbal and written communication skills. - Preferred Education, Experience and Certificates Experience: Government contractor operations; intelligence, surveillance, and reconnaissance (ISR) manned and unmanned aerial operations, ground and aerial operations and programs; manned and unmanned ISR training and exercise support, aerial refueling operations, manned aerial operations and services. - Moderate experience within the aerospace, defense, security and/or government contracting space in a role involving several programs and/or projects simultaneously. - Mid-level experience in capturing customer requirements and developing statements of work (SOW), associated project plans, plans of action and milestones, managing financials, and customer interactions. - Moderate understanding of the policies, processes, priorities, and organization of the US Government in general, and the Department of War in particular, around national security matters. - Proven understanding of managing cost-plus fixed fee, firm fixed price, and time and material task orders. - Moderate knowledge of the human terrain around the US Government’s manned ISR and cyberspace community, coupled with personal contacts and a proven ability to generate high-impact networks. - Good understanding items and actions related to program and project management in the field of manned and unmanned aerial platforms, aerial refueling, and/or signals intelligence, defense, and aerospace. - Ability to communicate effectively across cultures, regions and industries, and experience in working in diverse international environments. Experience managing people and budgets with measurable performance. - Experience understanding and working proposals through US government budget cycles and procurement processes. - Flexibility to travel frequently and on short notice, both domestic and internationally Highly developed sense of judgement and maturity. - Intellectually curious, with strong critical thinking skills and attention to detail. - Ability to learn new environments and pick up new subjects quickly. - Ability to obtain and filter information and identify key issues relevant to the achievement of long-term strategic goals. - Demonstrated ability to troubleshoot and problem-solve. - Strong organizational skills, discipline, with a high sense of reliability, discretion, and confidentiality. - Proven ability to work effectively in, and leverage a highly collaborative, matrixed environment to achieve project ends. - Ability to prioritize judiciously and blend flexibility with disciplined execution, to manage competing demands. - Capacity to balance strategic vs. operational mind-sets and results vs. process orientation. Strongly orientated towards performance with solid and consistent ethical compass. Our Firmware At Metrea, our single core value, Rooted in Humility, and our four cornerstone attributes—Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems. Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance. Benefits Comprehensive medical plan options HSA/FSA accounts Dental and vision coverage 6% employer 401(k) match Fully paid parental leave for all new parents Generous PTO Life and disability insurance Long-term and Short-term disability coverage AD&D Coverage Pet Insurance Employee Assistance Program Subsided gym membership / plans through Wellhub    Work Authorisation/Security Clearance Applicants must be legally authorized to work in the United States. Must be a U.S. citizen. AAP/EEO Statement Legal Entity is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. Position Type and Expected Hours of Work This is a full-time exempt position with typical working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours and work shifts may change in accordance with department and business needs. Exempt Employees must have the ability to be on-call and available, as business needs require. Work Location Home Office (Primary) Tampa, FL (alternate) Washington D.C. (alternate) Work Environment This job operates in an office setting  Travel Ability to travel approximately 10% of the time.

Role Description Performs moderately advanced benefits program administration and member assistance work. Work involves determining benefits eligibility, processing applications for benefits, and providing guidance to Benefit Coordinators with benefits eligibility inquiries. Works under moderate supervision, with some latitude for the use of initiative and independent judgment. The ideal candidate for this position will have a comprehensive understanding of employee benefits, strong problem-solving skills, excellent verbal and written communication skills, a commitment to customer service, enjoy interacting with people, and be comfortable working in a fast-paced and structured environment. Essential Duties and Responsibilities - Answers incoming inquiries (e.g. phone calls, emails, etc.) from Benefit and Billing Coordinators regarding benefit administration, eligibility, billing, and any other questions regarding employee benefits. - Contacts benefit coordinators to resolve potential issues that have been identified internally. - Clearly documents case activities, outcomes, and feedback received by members. - Proactively handles own caseload and shared work queues to ensure timely resolution of escalated issues while meeting service levels and quality standards. - Processes changes to employee and dependent TXHB offered benefits, demographics, and beneficiary information. - Builds effective working relationships with Benefit Coordinators and others at assigned groups. - Serves as a resource for Benefit Coordinators, guiding and mentoring them regarding TXHB benefit administration processes, policies, and procedures. - Conducts basic data reviews of cases and inquiries to identify recurring issues, knowledge gaps, or process breakdowns and recommends potential solutions to leadership. - Proactively identifies and reaches out to Benefit Coordinators to discuss ongoing benefits or eligibility trends related to individual group benefit administration challenges. - Collaborates with other internal teams and external vendors to resolve eligibility and billing questions or issues. - Provide direction to peers by assisting with trainings as directed by Supervisor. - Participates on cross‑functional project teams focused on implementing new clients, systems, or benefit programs by representing the advocate perspective and validating processes. - May review and provide feedback on AI-generated responses provided to group contacts. - May serve as a backup for cross‑departmental work, including supporting special projects, documenting and testing new or updated processes, assisting with trainings, and contributing to operational readiness activities during peak periods or program changes. Qualifications - Strong knowledge of eligibility requirements including Section 125 and COBRA rules. - Strong knowledge of MS Office and billing and enrollment software. - Strong problem-solving and research skills. - Ability to effectively communicate complex benefits administration subjects both verbally and in writing. - Effective time management, organization, and prioritization skills. - Advanced knowledge of TXHB products, benefit terminology, benefits design, and eligibility rules. - Ability to work in a team environment and perform multi-task job functions. - Strong service-oriented communication skills, including the ability to empathize with others and diffuse tense situations when needed. - Ability to convey a professional manner in dealing with others and maintain constructive working relationships. - Self-motivated to fulfill tasks, resolve issues promptly, and meet deadlines. - Ability to effectively work within rapidly changing circumstances as needed. Requirements - 1-2 years of work experience in a related field such as Human Resources or health insurance. - Graduation from an accredited four-year college or university with major coursework in business administration, insurance, or a related field is preferred. - Experience working in a service-oriented position, where customer satisfaction is a key performance indicator is preferred. Physical Demands - Ability to speak/hear clearly to communicate by phone or in person. - Ability to frequently stand, sit and walk. - Ability to frequently lift and/or move up to 15 pounds. - Prolonged periods of sitting at a desk and working on a computer. Flexible Work Arrangements - 100% Remote (MON-FRI) Work Schedule - 8:00 AM - 5:00 PM (MON-FRI)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Professional Development Academy (PDA) is seeking a high-performing Director of Enrollment to help lead our customer acquisition and revenue growth targets. In this role, you will be responsible for maximizing sales potential in predefined territories by engaging prospects to build awareness of Academy products and services and converting prospects to sales. Additionally, you will sustain and enhance customer relations with existing and prior customers to drive rebooking of Academy participants. The Director of Enrollment is a seasoned expert who understands the market landscape, our products and services, talk-tracks and demos for prospect engagement, and efficiently maintains daily outbound call volumes and contract close rates, all of which are actively reported as part of the performance management system. The Director of Enrollment is also someone who is self-directed when it comes to building and executing marketing campaigns, follow-up plans, and reporting via succinct dashboards that illustrate TAM, progress toward goals, and effective rates of engagement. - Proactively engage to learn markets, prospects, and outreach tactics - Establish goals and objectives on a rolling basis - Well prepared for each day’s activities relative to other directors and deputies of enrollment - Achieve business success factors, including daily call volumes and weekly enrollment targets - Lead multiple marketing campaigns and outreach strategies simultaneously - Maintain clear (and complete) records of all outreach via CRM - Present dashboard reports of success factors weekly Qualifications - Business degree preferred or equivalent - Preferred five+ years of experience as a successful sales leader, ideally with SLED experience - Committed to continuous personal and professional improvement (especially from feedback) - Proven ability to drive the sales process from prospect to customer and share best practices - Desire to establish business relationships with a focus on leadership development - Strong business savvy and political intuition - Perpetual optimism and desire to get better and better - Self-directed with a strong sense of team collaboration - Proficient with MS-Office applications and databases - Very strong communication skills - Exceptional customer services skills Benefits - Medical, dental, and vision insurance plans - 401(k) retirement plan with company match - Open time off policy - Twelve weeks paid parental leave - Supportive, collaborative teams - Unique opportunity to help government officials from a private sector company - Expansive learning and development opportunities Commitment to Shared Values - Soul of Entrepreneurship - Culture of Inclusion - Force of Ideas - Spirit of Generosity Compensation The compensation range for this role is $60,000 to $82,000, including commission potential. Equal Opportunity Employment Government Executive Media Group, Inc. and its affiliates ("GovExec") are Equal Opportunity Employers. We do not discriminate against our applicants because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Performs moderately advanced benefits program administration and member assistance work. Work involves determining benefits eligibility, processing applications for benefits, and providing guidance to Benefit Coordinators with benefits eligibility inquiries. - Answers incoming inquiries (e.g. phone calls, emails, etc.) from Benefit and Billing Coordinators regarding benefit administration, eligibility, billing, and any other questions regarding employee benefits. - Contacts benefit coordinators to resolve potential issues that have been identified internally. - Clearly documents case activities, outcomes, and feedback received by members. - Proactively handles own caseload and shared work queues to ensure timely resolution of escalated issues while meeting service levels and quality standards. - Processes changes to employee and dependent TXHB offered benefits, demographics, and beneficiary information. - Builds effective working relationships with Benefit Coordinators and others at assigned groups. - Serves as a resource for Benefit Coordinators, guiding and mentoring them regarding TXHB benefit administration processes, policies, and procedures. - Conducts basic data reviews of cases and inquiries to identify recurring issues, knowledge gaps, or process breakdowns and recommends potential solutions to leadership. - Proactively identifies and reaches out to Benefit Coordinators to discuss ongoing benefits or eligibility trends related to individual group benefit administration challenges. - Collaborates with other internal teams and external vendors to resolve eligibility and billing questions or issues. - Provides direction to peers by assisting with trainings as directed by Supervisor. - Participates on cross‑functional project teams focused on implementing new clients, systems, or benefit programs by representing the advocate perspective and validating processes. - May review and provide feedback on AI-generated responses provided to group contacts. - May serve as a backup for cross‑departmental work, including supporting special projects, documenting and testing new or updated processes, assisting with trainings, and contributing to operational readiness activities during peak periods or program changes. Qualifications - 1-2 years of work experience in a related field such as Human Resources or health insurance - Graduation from an accredited four-year college or university with major coursework in business administration, insurance, or a related field is preferred. - Experience working in a service-oriented position, where customer satisfaction is a key performance indicator is preferred. Requirements - Strong knowledge of eligibility requirements including Section 125 and COBRA rules. - Strong knowledge of MS Office and billing and enrollment software. - Strong problem-solving and research skills. - Ability to effectively communicate complex benefits administration subjects both verbally and in writing. - Effective time management, organization, and prioritization skills. - Advanced knowledge of TXHB products, benefit terminology, benefits design, and eligibility rules. - Ability to work in a team environment and perform multi-task job functions. - Strong service-oriented communication skills, including the ability to empathize with others and diffuse tense situations when needed. - Ability to convey a professional manner in dealing with others and maintain constructive working relationships. - Self-motivated to fulfill tasks, resolve issues promptly, and meet deadlines. - Ability to effectively work within rapidly changing circumstances as needed. Physical Demands - Ability to speak/hear clearly to communicate by phone or in person. - Ability to frequently stand, sit and walk. - Ability to frequently lift and/or move up to 15 pounds. - Prolonged periods of sitting at a desk and working on a computer. Flexible Work Arrangements - 100% Remote (MON- FRI) Work Schedule - 8:00 AM - 5:00 PM (MON- FRI)