• Support the NOC by designing, developing, and maintaining automation capabilities that streamline operational activities • Identify, assess, and prioritize opportunities to automate repetitive tasks • Develop and maintain automation workflows that streamline ticket triage and routine operational tasks • Research, design, and implement automation technologies for integrating solutions

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The IT Automation Engineer will support the NOC by designing, developing, and maintaining automation capabilities that streamline operational activities, enhance monitoring, and improve the quality and consistency of service delivery. This role requires familiarity with network, security, and application environments, as well as experience with Splunk and other automation technologies. - Identify, assess, and prioritize opportunities to automate repetitive, high‑volume, or error‑prone tasks within the NOC and SOC - Develop automation workflows that streamline ticket triage, event enrichment, alert correlation, escalation routing, and routine operational tasks - Implement automation that supports continuous monitoring, proactive anomaly detection, and real‑time visibility across network, security, and application environments - Build automated quality assurance checks, configuration validations, and compliance verifications to reduce operational risk - Research, design, and implement automation technologies for the NIOO‑OMD, including scripting, orchestration, and integration solutions - Create and maintain automation pipelines that connect data inputs, controllers, and outputs using technologies such as machine learning, robotic process automation (RPA), and event‑driven orchestration - Develop and maintain SOAR playbooks that automate investigation, enrichment, and response actions for network and security events - Integrate automation with enterprise tools, including Splunk, Splunk Enterprise Security, network monitoring platforms, ticketing systems, and cloud services - Enhance reporting and alerting capabilities by automating data collection, dashboard updates, and KPI tracking for NOC and SOC operations - Build dashboards and automated reports that provide visibility into network performance, security posture, application health, and operational workload - Use Splunk and related analytics tools to develop automated insights, anomaly detection logic, and operational intelligence workflows - Work closely with network engineers, security analysts, application teams, and cloud engineers to ensure automation solutions integrate cleanly with existing processes and platforms - Collaborate with SOC teams to align automation with detection, response, and incident management workflows - Partner with NIOO-OMD leadership to ensure automation supports business and operational goals, improves service delivery, and enhances team efficiency - Apply familiarity with network, security, and application technologies to design automation that reflects operational realities - Leverage Splunk, Splunk ES, and automation tools to build event-driven workflows, correlation logic, and automated remediation actions - Utilize APIs, scripting languages (Python, PowerShell, Bash), and orchestration frameworks to integrate automation across diverse systems - Maintain awareness of emerging automation technologies and evaluate their applicability to NOC/SOC operations - Document automation workflows, runbooks, integration points, and operational procedures to ensure maintainability and knowledge transfer - Establish governance practices for automation, including version control, testing, validation, and change management - Continuously evaluate automation performance, identify improvement opportunities, and refine workflows to increase reliability and operational value - Provide training and guidance to NOC/SOC personnel on automation tools and processes Qualifications - Bachelor's with 8+ years of IT Automation engineering experience (or commensurate experience) - Clearance Required: Ability to maintain a Public Trust clearance Benefits - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment Company Description GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com. As a Co-Op at Amplify, you will join a collaborative team solving complex challenges in education through innovative technology. You’ll gain hands-on experience contributing to real-world applications across user experience, APIs and services, data analysis, testing, monitoring, and deployment pipelines. Example Projects You Might Work On: - Designing and building engaging web experiences for teachers and students using modern front-end tools - Implementing logic to support student learning workflows — from data persistence to personalized activity selection - Improving system performance to support millions of students with reliability, scalability, and security in mind - Contributing to application monitoring and performance optimization efforts - Enhancing internal tooling, development workflows, and overall customer experience Essential Responsibilities: - Writing automated tests (including front-end automation using frameworks such as WebdriverIO) - Supporting equitable student experiences by building applications that perform reliably across platforms and under variable memory and network conditions - Assisting with load testing and performance analysis to improve application reliability and uptime - Monitoring application health to ensure consistent availability for teachers and classrooms - Writing and maintaining API tests to ensure seamless interoperability between services - Contributing to secure, privacy-conscious software development practices - Investigating and resolving bugs using monitoring tools such as DataDog or AWS CloudWatch Required Qualifications: - Foundational knowledge of computer science principles, including algorithms and data structures - Experience with Java, Python, or JavaScript, and the ability to quickly learn new technologies - Familiarity with relational databases - Exposure to web application development - Strong collaboration skills and openness to giving and receiving feedback - Effective written and verbal communication skills Preferred Qualifications: - Interest in education technology - Previous internship, project, or academic experience in software development What we offer: This role is eligible for participation in a 401(k) plan. The annualized gross salary for this role is $62,400. Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status. Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com. . If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting. Amplify is an E-Verify participant.

• Collaborate with cross-functional teams to identify areas for intelligent/ robotic process automation and AI/ ML applications • Gather and define requirements for AI/ML and automation projects • Analyze and preprocess data for AI/ML model development; establish data pipelines • Implement opportunities for process automation using RPA and IPA; create and maintain workflows • Monitor performance of AI/ML models and solutions; iterate on improvements • Ensure integration of AI/ML and automation solutions into existing systems • Provide training and support to end-users interacting with AI/ML models or automated systems • Assist in documenting software requirements and specifications • Lead development projects and coordinate activities with developer teams • Perform technical code reviews