• Liderar equipos de auditores y hacer seguimiento al cronograma de visitas en punto de venta • Asegurar la calidad y cumplimiento de las auditorías • Monitorear dashboards y reportes de avance • Coordinar novedades administrativas • Comunicarte en inglés con equipos regionales

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a detail-oriented Project Manager/Customer Success to manage our client recruitment projects end-to-end. You'll be the key point of contact between our sales team, recruiters, and clients, ensuring smooth delivery of quality candidates while maintaining exceptional client satisfaction. - Review new client requirements from the sales team, analyze hiring needs, and create comprehensive kickoff emails to set clear expectations - Brief and guide recruiters on client requirements, set delivery timelines, and follow up on candidate submissions - Review and vet candidates before client presentation to ensure they meet specifications and quality standards - Handle escalations, resolve issues, and address client concerns promptly and professionally - Track project progress, manage timelines, and ensure deliverables are met according to client expectations Qualifications - 2+ years of experience working in a US-based recruitment agency or staffing firm - Proven track record managing US clients (either as a recruitment manager, project manager, or operations assistant) - Strong understanding of recruitment processes and candidate evaluation - Excellent written and verbal English communication skills - Experience managing multiple projects simultaneously with competing priorities - Problem-solving mindset with ability to handle client escalations professionally Benefits - Competitive salary (Paid in USD) - Experience working in an international setting - Work From Home - Flexible Hours

• Lead and manage end-to-end implementation projects for new business, service, and technology solutions. • Develop and maintain comprehensive project plans, timelines, and deliverables using standard PMO tools and methodologies. • Ensure all projects meet defined success metrics, including quality, scope, budget, and schedule. • Facilitate kickoffs, planning sessions, and stakeholder updates across multiple departments. • Partner with Product Management, Technology, and Client Operations teams to design and execute scalable, repeatable implementation strategies. • Build and maintain strong relationships with internal and external stakeholders, ensuring transparency and alignment on project goals and milestones. • Act as a bridge between technical and non-technical teams, translating business requirements into actionable project plans. • Apply standard project management frameworks and repeatable processes to ensure consistency across initiatives. • Identify, document, and mitigate project risks, dependencies, and issues, escalating when necessary. • Serve as the primary point of contact for client and internal implementation teams during deployment phases. • Conduct status meetings, executive summaries, and post-implementation reviews to ensure successful outcomes. • Manage client expectations and drive satisfaction through proactive communication and problem resolution. • Contribute to organization-wide initiatives that enhance efficiency, customer satisfaction, and business outcomes. • Lead or support internal transformation projects that streamline service delivery and technology integration.

• Guide the development of medical devices, dietary supplements, cosmetics, and/or OTC/ANDA/NDA drugs • Manage and oversee all aspects of product development projects • Lead collaborative, multifunctional teams consisting of R&D personnel, quality, regulatory, manufacturing, and product divisions • Manage assigned projects, balance corporate priorities, and ensure team alignment across functional areas to meet project deadlines and goals • Manage the product development process utilizing an iterative agile project management framework • Independently oversee a portfolio of projects and ensure that project and divisional goals are aligned • Develop, communicate, and track project plans, objectives, budgets, scope, timelines, and projected end dates • Conduct risk assessments and develop contingency plans to mitigate impact • Maintain team morale and engagement through communication • Compile technical justifications and data summaries in support of product claims • Lead process improvement initiatives • Represent Medline on various ASTM/AAM/ISO technical committees