We're looking for a Account Manager This role is Remote, United States The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client’s business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer’s Cornerstone solution that leads to renewals and continuing relations. The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client. Key skills for this position include excellent discovery, sales, communication, and account management skills. In this role you will… - Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to: - Expand the use of Cornerstone’s solutions within new areas of the business - Expand the breadth of Cornerstone’s footprint to include additional products and capabilities - Create a talent management strategy for/with your customers - Identify services opportunities as needed - Drive renewals for your assigned book of accounts - Drive customer satisfaction and referenceability - Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account. - Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers’ business or subsidiaries. - Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health. - Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers. - Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions. - Guide and advise customers on how they can benefit from the use of new software solutions and services. - Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account. - Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline. - Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD’s business needs. - Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions. - Uncover opportunities for increased customer base growth and potential adoption of other services. - Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer’s long-term success and further adoption of CSOD services as appropriate. - Access, analyze, present customer reports to draw conclusions and provide recommendations You’ve got what it takes if you have… - 3+ years of Account Management experience - Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level. - The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other). - An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly. - Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals - Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management - Strong, influential team player capable of building good relationships across all functions - Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone’s interests - Flexibility, integrity and creative problem-solving skills - Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels - Strong discovery skills - The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients - Excellent follow-up skills with great attention to detail - The ability to manage several priorities and work well under pressure - Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments - Proven ability to align across Cornerstone’s corporate functions - Some travel will be required depending on assigned book of accounts - Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment - The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical. - Consideration for privacy and security obligations Extra Dose of Awesomeness if you have… - An understanding of learning, performance and talent solutions, and familiarity with the industry. Our Culture: Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are: Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Total Rewards: At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 76900 - 123000 USD. Check us out on LinkedIn, Comparably, Glassdoor, and Facebook! Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433. Read the EEO is the Law poster here, and the supplementary poster here Read the Read the Pay Transparency Nondiscrimination Provision poster here

Career Category Sales Job Description Live What you will do Let’s do this. Let’s change the world. In this vital role you will be representing KRYSTEXXA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As a Nephrology SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments. Responsibilities: - Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals. - Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines. - Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information. - Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, and infusion centers. - Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics. - Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers. - Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization. - Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care. - Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape. - Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning. - Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders. - Maximize use of promotional resources and operate within assigned territory budget to support business objectives. - Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge. - Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications. Basic Qualifications (Account Manager – Level 4) Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Basic Qualifications (Specialty Account Manager – Level 5) Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience Preferred Qualifications: - Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination. - Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams. - Prior experience working in or with Nephrology strongly preferred. - Familiarity with infused therapies, buy-and-bill products, products under medical and pharmacy benefit highly desired. - Experience engaging within community practices, academic centers, IDNs, and hospital systems. - Ability to collaborate effectively in a matrix environment, working cross-functionally with Market Access, Patient Services, MSLs, TLLs, and Field Reimbursement. - Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles. - Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences. - Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders. - High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments. - Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools. - Willingness to travel approximately 20–30%, including occasional overnight or weekend travel as needed. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $154,736 - $183,900 (Specialty Account Manager – Level 5) $173,255 - $203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: - Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. - A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan - Stock-based long-term incentives - Award-winning time-off plans and bi-annual company-wide shutdowns - Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen's application deadline for this position is 3/30/2026; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation .Salary Range -

TouchBistro is hiring a Territory Partnerships Account Manager (PAM) to own and grow strategic relationships with key channel partners, including food distributors and equipment providers. This role is ideal for someone who thrives in relationship-based selling, understands channel-driven revenue growth, and enjoys enabling external sales teams to drive meaningful business impact. You will be responsible for growing referred revenue across a portfolio of strategic partners by building strong relationships with our partners, delivering enablement workshops, and executing structured engagement plans. The ideal candidate is proactive, data-driven, and comfortable influencing stakeholders at all levels while collaborating cross-functionally to deliver results. Location: This role is remote, with a strong preference for candidates based in Texas, Florida, North Carolina, or South Carolina Your Impact - Manage and grow relationships with strategic channel partners across distribution, equipment, and adjacent restaurant ecosystems - Act as the primary point of contact for partner sales teams, driving engagement and alignment - Develop and execute partner account plans to increase referred leads and shared revenue goals - Design and deliver partner enablement sessions, workshops, and training programs to drive referral activity - Own the full referred lead lifecycle in Salesforce, monitoring performance and identifying opportunities to reduce funnel leakage - Collaborate cross-functionally with Sales, Marketing, Customer Success, and Operations to ensure a seamless partner and customer experience - Lead quarterly business reviews (QBRs) and communicate performance insights, growth opportunities, and strategic recommendations to partner stakeholders - Represent TouchBistro at trade shows, partner events, and industry engagements as needed What You Bring - 3+ years of experience in Channel Sales, Partnerships, Enterprise Account Management, or Strategic Alliances (B2B SaaS preferred) - Proven track record of influencing and motivating external sales teams to drive referred revenue - Exceptional relationship-building skills with the ability to both, leverage existing partner relationships and navigate complex partner organizations - Strong business acumen with the ability to leverage data to drive growth and optimize performance - Excellent communication, presentation, and negotiation skills - Ability to work cross-functionally and influence without direct authority - Proficiency with Salesforce and Google Sheets for pipeline tracking and reporting - Willingness to travel 2–4 times per month for partner engagement What We Offer At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful. The Perks: - Generous Time Off Program - Health, Dental, and Vision Benefits - Flexible Health and Wellness Plan - Parental Leave & top up - Employee Assistance Program - Professional Development - Volunteer Program - Monthly Lunches About Us TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience. TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

• Own a defined book of package customers with full responsibility for renewals and expansion • Lead pricing normalization efforts, including migrating legacy contracts to current Stadium Pass tiers • Lead proactive renewal cycles, including pricing, contract, and commercial negotiations • Identify, scope, and close expansion opportunities within your portfolio • Own net revenue retention performance and expansion targets for your segment • Serves as the commercial owner for renewals, pricing updates, contract changes, upgrades, and downgrades within your portfolio • Partner closely with Customer Success to align on adoption, value realization, and risk mitigation • Navigate and leverage internal systems and external tools to manage pipeline, forecasting, and account planning • Coordinate cross-functional stakeholders to execute customer-facing initiatives end-to-end